I purchased the Battle for Azeroth expansion digital deluxe download on dec 26th from the online store it was clearly marked 71 percent off and was in the games section of the store not in pets, mounts or bundles section.
I had two people look at the site with me before i made the purchase as the price $25 was actually lower than the basic expansion. Now this item has been removed from the store and has been replaced in the store with a digital deluxe upgrade for $25 dollars in the bundles section stating it is only mounts and pets extras. Blizzard has tried to make it seem like i have misunderstood what i was paying for… this is not the case!!! What has happened is someone there at Blizzard made a mistake listing this item at this price when they should have listed the pet/mount bundle. Blizzard has not honored the original purchase agreement that i entered into and i’m sure i’m not the only one who saw this item appear and then disappear off the store the very next day. Do the right thing Blizzard admit your mistake and honor your commitments.
well talk to billing no one can help u here.
Assuming you mean this as your initial purchase?
https://us.shop.battle.net/en-us/product/world-of-warcraft-battle-for-azeroth?p=30734
The base game is free, which takes you up to Legion with just a subscription. Adding this would then upgrade your account to Battle for Azeroth.
It sounds like you purchased that first.
After upgrading to the standard BfA package, one can then get a digital upgrade, the cost difference in US dollars between standard and digital deluxe is 20$. If you already had the standard, it would have adjusted the cost on your end to show only what you needed to add the digital upgrade.
if that was the case it wouldn’t be a price discounted 71 percent would it because it would just be a price to upgrade also as stated in original post the item is now in the bundles section of the store as a digital deluxe upgrade for the price i paid whereas i purchased my item from the “Games” section of the store
I’ll be honest, the only news story I am seeing is up to 50% off ,
So I am not sure where you got the 71% off claim. Otherwise the shop pretty clearly shows the prices up front, but in your case the digital upgrade would not be a part of the discounted product, as if you look at the shop link in my first reply, it clearly shows Standard at $29.99, and $49.99. As I am in the US, it would show me the prices in US dollars though. Not knowing where you live, or your currency standard, it would be hard to say what the price was on your end.
If you need something cleared up though, it might not be a bad idea to contact billing directly, unless a Support forum agent is still around.
The digital deluxe download and Digital Deluxe Upgrade are the exact same thing. Both are only mounts and pets for wow and some other perks for other Blizz games.
You do indeed seem to be misunderstanding something.
I’ve been looking at the deals myself and even purchased a few mounts for myself and the wife, and at no point have I seen any claims for “71% off”. Only the sale price vs. the original.
the price was 71 percent off and it was only there on dec 26th the next day Blizz added the bundle section item and removed the discounted game item now they are pretending it never existed even though i have 2 witnesses that saw it with me.
So you got the game for what you expected and now see the same thing listed at the same price?
What exactly is it that you think you didn’t get and should have?
Edit: And just to be clear, are you talking about Canadian or US dollars? I show the upgrade to digital deluxe as $25 CDN.
It has always been on the bundled section. There has never been a 71 percent off item. That isn’t a percentage that sales are even done at. My guess is that you and your 2 witnesses misunderstood what you saw.
With that said you would need to contact Billing, nothing can be done about it here.
The bottom line is even if it was mismarked, an error by blizzard, an error on your browser, whatever, they’re under no obligation to honor that price. Clearly wrong prices are rarely honored anywhere. They owe you a refund, nothing more.
pretty sure a 7 with a 1 following it is 71 and also 100 percent sure that 71 percent off the full price is what i paid. so i’m not sure where you think me or witnesses could have misunderstood. it was quite clearly marked 71% off
So what is it that you think you’ve not received Maevna? You paid the price you thought you should and it’s still the same price today…
I’m really not following what it is you think that they owe you.
Just open a ticket and talk to billing arguing here will get you 100% no where.
the digital deluxe upgrade(pets/mount) for 25 canadian is now in the bundles section of the store this is not what i purchased my purchase was made in the games section of the store a 71percent discounted digital download edition.
And? What’s the difference? You paid $25 to get exactly what you would get if you paid $25 today while the sale is still on.
I’m still not seeing what the difference is. What is it you thought you were getting that’s different today then when you purchased it at the same price on the 26th?
it gets seen that’s enough
What gets seen? You’re not making sense friend. It’s the same price today as on the 26th. I’m also in Canada and see the store prices in Canadian dollars. Despite whatever percentage you claim to have seen with your friends, the price is still what you were charged and were happy to pay. And it’s still the same today.
so, i think i maybe see where your confusion lies.
when i look at the page to buy the game, I see (in usd) Digital Deluxe Edition, $20.00 with 69.99 next to it crossed out. I actually agree, this is very confusing, it makes it seem like i’m getting an entirely new copy, marked down from 70 to 20. But it also says on there “upgrade available”, and on the standard edition copy below that it says I already have this item. In other words, it’s showing you the price just to upgrade your license, but it is marking it down from the full price, making it seem like it is an entirely new copy.
Either way though - it is just for the upgrade. It being confusing doesn’t mean you get a copy for free. I’d ask for a refund if you want, or enjoy the digital deluxe.
on the 26th it was an advertised full digital download account upgrade listed at 71 percent off suggested retail of 89.99 i dont think the suggested retail of the mount and pet is 89.99 do you? what blizz offered in the store on that day is not the mount/pet addition to an existing account
If what you attempted to buy was in the Games section, that would have been the BfA Digital Deluxe, used to upgrade a non-BfA license.
What you thought you were trying to buy was the digital deluxe upgrade, used to upgrade a BfA license to the BfA digital deluxe.