Authenticator lost, support says "not accepting tickets for this at the time"

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24

They should be taking tickets for it right now. I’m not sure what situation the OP or their friend was running into. It certainly seems like a one-off.

You should be able to put in a ticket here:
https://us.battle.net/support/en/help/product/wow/181/936/solution

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25

Just wondering, was he replying to the email itself? If so, it’s a donotreply email.

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