Authenticator lost, support says "not accepting tickets for this at the time"

[Kyzera-bloodscalp (Kyzera)]

As Darthwraith mentioned, the previous version of the stand-alone Authenticator app was the only thing disabled. The key fob Authenticators were unaffected by the integration of the stand-alone Authenticator into the Battle Net app.

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@Vrakthris

I have a physical Authenticator keychain. Do I need to take any action?

No. The physical authenticator is not affected by this change. However, the physical authenticator is no longer available and when the battery dies you will need to use the Battle.net Mobile App to continue using the Authenticator feature.

Battle.net Authenticator Migration