Authenticator Changes

[Kozzae-doomhammer (Kozzae)]

@Vrakthris

I have a physical Authenticator keychain. Do I need to take any action?

No. The physical authenticator is not affected by this change. However, the physical authenticator is no longer available and when the battery dies you will need to use the Battle.net Mobile App to continue using the Authenticator feature.

I have a physical Authenticator. Can I still set up an authenticator in the Battle.net Mobile App?

Before you can attach the mobile Battle.net Authenticator you will need to remove the physical authenticator from your account.

No, but the battery life of the physical fob is over it’s stated limit of roughly 7 years, and will likely fail at some point.