Currently on a Intel CPU and 4070Ti, but had the same issue on an AMD CPU with a 2070 Super.
Wow, okay maybe it’s the Windows update we’re using?? I’m using Windows 11, more and more however, it really does seem like it’s Blizzard’s fault. So sad :((((((
Just so everyone knows, I did report this bug to Blizzard, but I HIGHLY encourage everyone to send a thorough bug report regarding this issue to them so we have the highest chance of resolving this issue. I love you all and I’m sorry you’re dealing with this issue as well!
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Yeah I made a bug report about 6 months ago for this, and also even talked, on the phone, with a customer support who then told me that she was logging an additional report on their internal bug ticketing system.
Can’t believe this isn’t fixed.
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That is absolutely ridiculous, maybe Blizzard needs a complete sweep on management who disregard bug issues as something to put far away on the back burner.
UPDATE –
I even reformatted my computer per suggestion from CS.
It did nothing other than waste about 6 hours of my time and thousands of gb of data. However, upon playing I found that a lot of settings did not reset. I had no combat text for example, and my keybindings were the same, and a lot of other things. So whatever is causing the sound to not play from other players in instances is somewhere in those settings. (I even manually deleted the entire WoW directory and all of battlenet directly from the drive before I reformatted)…
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This issue is still present
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Has a dev or or someone ever responded to this issue on this thread or another?
I’ve been having this issue for weeks now.
Nope.
Been this way about 6 months or more. Pretty much since dragonflight prepatch.
I see you’re using a drawing tablet, which can sometimes interfere with the game. Try removing that. I also see several errors from the nVidia driver, which may be controlling your audio or disabling it.
I haven’t used a drawing tablet in years, I completely wiped both my drives and reinstalled windows. Where is it that you see signs of a drawing tablet?
Updated the dxdiag and msconfigs
You should try manually installing the latest cumulative updates for Win 11 22H2:
NOTE: On Windows 11 22H2: Right-click on the following batch file after saving it, and click “Run as administrator”.
Use Notepad to create this file on your desktop or another folder: Patch_Online_W11_x64.bat
@ECHO OFF
IF NOT EXIST "C:\Patches\Win11\22H2\Patch" MKDIR "C:\Patches\Win11\22H2\Patch"
IF NOT EXIST "C:\Patches\Win11\22H2\NDP" MKDIR "C:\Patches\Win11\22H2\NDP"
IF NOT EXIST "C:\Patches\ETag_Cache\Win11" MKDIR "C:\Patches\ETag_Cache\Win11"
curl --parallel-immediate --parallel-max 100 --progress-bar --ssl-no-revoke --tlsv1.2 -LZRA "" "https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/1d2264b0-bd38-4c9c-bbe6-fc7a48e99d72/public/windows11.0-kb5028185-x64_c78aa5899ba74efdd0e354dfab80940402b3efa4.msu" --etag-compare "C:\Patches\ETag_Cache\Win11\windows11.0-kb5028185-x64_c78aa5899ba74efdd0e354dfab80940402b3efa4.msu.txt" --etag-save "C:\Patches\ETag_Cache\Win11\windows11.0-kb5028185-x64_c78aa5899ba74efdd0e354dfab80940402b3efa4.msu.txt" -o "C:\Patches\Win11\22H2\Patch\windows11.0-kb5028185-x64_c78aa5899ba74efdd0e354dfab80940402b3efa4.msu" --next ^
--parallel-immediate --progress-bar --ssl-no-revoke --tlsv1.2 -LZRA "" "https://catalog.s.download.windowsupdate.com/c/msdownload/update/software/updt/2023/06/windows11.0-kb5028851-x64-ndp481_9a38be0dbeb4686ec47dc3f9e24be8e38718384c.msu" --etag-compare "C:\Patches\ETag_Cache\Win11\windows11.0-kb5028851-x64-ndp481_9a38be0dbeb4686ec47dc3f9e24be8e38718384c.msu.txt" --etag-save "C:\Patches\ETag_Cache\Win11\windows11.0-kb5028851-x64-ndp481_9a38be0dbeb4686ec47dc3f9e24be8e38718384c.msu.txt" -o "C:\Patches\Win11\22H2\NDP\windows11.0-kb5028851-x64-ndp481_9a38be0dbeb4686ec47dc3f9e24be8e38718384c.msu"
IF NOT EXIST "C:\Scrtch" MKDIR "C:\Scrtch"
DISM /Online /NoRestart /ScratchDir:"C:\Scrtch" /Add-Package /PackagePath:"C:\Patches\Win11\22H2\Patch\windows11.0-kb5028185-x64_c78aa5899ba74efdd0e354dfab80940402b3efa4.msu" /PackagePath:"C:\Patches\Win11\22H2\NDP\windows11.0-kb5028851-x64-ndp481_9a38be0dbeb4686ec47dc3f9e24be8e38718384c.msu"
DISM /Online /Cleanup-Image /ScratchDir:"C:\Scrtch" /StartComponentCleanup /ResetBase
RMDIR /S /Q "C:\Scrtch"
REM https://www.catalog.update.microsoft.com/Search.aspx?q=KB5028185 11 -"GDR-DU" -"Dynamic" -"ARM64" -"UUP"
REM https://www.catalog.update.microsoft.com/Search.aspx?q=KB5028851 11 -"GDR-DU" -"Dynamic" -"ARM64" -"UUP"
REM Windows 11, version 22H2 update history - Microsoft Support -> https://support.microsoft.com/en-us/topic/windows-11-update-history-ec4229c3-9c5f-4e75-9d6d-9025ab70fcce
REM History of Cumulative Updates for .NET Framework for Windows 11 22H2 - Microsoft Support -> https://support.microsoft.com/en-us/topic/history-of-cumulative-updates-for-net-framework-for-windows-11-50ec866f-233e-4f5f-9b5b-4337b13c103c
MOVE NUL 2>&0
Windows 11, version 22H2 - July 11, 2023—KB5028185 (OS Build 22621.1992) -> https://support.microsoft.com/en-us/topic/july-11-2023-kb5028185-os-build-22621-1992-605fa18f-bd49-41d8-80b1-245080e26c3d
"This update improves your computer's performance when you use a mouse that has a high report rate for gaming.
This update addresses an issue that affects certain apps. In some instances, video flickering occurs.
This update addresses an issue that affects File Explorer (explorer.exe). It stops working.
This update addresses an issue that affects some earbuds. They stop streaming music."
happen to me as well. this happen me before back on sylvanas raid. nice sound bug xD.
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This may have already been said, but did y’all try specifically selecting the audio output device in the wow audio settings drop down, instead of leaving it on Default?
Yes I have, thank you though.
Skimmed over things. Not 100% sure this is related to your issue, but it’s worth looking into.
A little over a year ago I came back after a break and had issues with spatial sound settings in Windows. If you’re on either Win10/11, then you might want to at least look this over:
Nope, still cannot hear other people cast spells in instances :(.
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I spotted it in the DxDiag,
Device Name: HUION HID
Attached: 1
Ahh that must be from the old DX Diag, I have since uploaded a new one. Thanks. I have not installed anything like that on this computer, it’s entirely new as of about… a week ago or so?
Thank you but that was not the issue 
im experiencing a surround sound but im not having a surround activated… wtf