I had previously unlocked the flamereapers back when they were available in legion (mage tower). I have the original tint and the purple one unlocked and equipped/transmogged on both my demon hunters.
I wanted to unlock the green tint but I have come to notice that on both demon hunters the flamereapers no longer show up in my order hall so whenever I defeat heroic Kil’jaeden I cannot unlock the green tint.
I checked my druid who had also done the challenge and the weapon did show up in my order hall so I was able to unlock the third tint accordingly.
I understand that the heroic Kil’jaeden kill must be performed by the character that had originally unlocked the appearance so I tried on both my DHs. And although I’m fairly convinced I had completed the challenge on this specific character, I can’t remember if perhaps I had done it on another DH I deleted here in Area 52; but I cannot confirm this as my restore character is on cooldown. I was hoping somebody would able to check this if possible
I had submitted a ticket a while back and got an automated response without help, the second ticket said I had to complete 10 rbgs which I know has nothing to do with the green tint or what I was saying. The third ticket told me to submit it as a bug report so I didn’t really get any assistance
I looked through the Demon Hunter characters on both of your WoW licenses, Zeratul, including the character that was deleted. Unfortunately, I was unable to confirm that any of them completed the quest “Closing the Eye”, that would have earned you the tint. Sorry.
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Thanks for your response
Any suggestions on what I can do next?
I’m waiting until tomorrow so I can restore that first demon hunter and hoping that the flamereapers will show up in its order hall but I doubt that is the case
The base artifact is of course no longer obtainable but as you can see I have the Flamereapers transmogged in orange/purple on my horde and alliance Dhs. This was obviously something that took me a very long time and multiple attempts to achieve back in Legion so it carries a lot of value personally. There is no reason it should be locked out of my order hall /:
This did not happen to my druid on Stormrage
It’s not. I checked your deleted Demon Hunter as well. None of those characters appear to have completed the necessary quest from the Mage Tower.
I do see that you have the transmog. If I had to guess, the character that may have qualified for the Mage Tower appearance originally was transferred onto this Battlenet account from a different Battlenet account.
I’m not entirely certain why licenses were moved around and I’m not sure what can be done, but you’ll likely need to continue this in a ticket.
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This was the first character I leveled in BFA and specifically recall having the Flamereapers equipped and available to begin with.
I did have my old wow license merged into this main account but I never played any Demon hunters or played any legion or BFA content on the old account. My druid did not have this issue and completed the challenge around the same time, which personally took A LOT of effort. None, of my demon hunters have ever been moved or realm transferred, only name changed.
Just received a ticket but with a very similar response. It’s likely another 5 or so days to continue this /:
My original ticket regarding this issue was just over 3 weeks ago, so it’s frustrating to see it may take up to a month with no resolution.
After extensive research looking through old messages on my phone I discovered that I had completed the challenge on this character on the 4th of july 2018. He was named Gadamer at the time and believe that having his name changed may have affected the quest completion/achievement. I have reopened the ticket providing this information but I’m hoping it can be reinvestigated sooner. Trying multiple things for a workaround. That being said this character unlocked it on this account and has never been moved only had a name change.
Only way to get it resolved is thru tickets it still may not come out in ur favor tho.
Name changes do not impact the character for anything other than its name. It doesn’t change quests, achievements, or any other data on the character.
Hopefully they can find something I did not. Good luck.
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