Argentina - Latency increased since 03-26-2019

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1

I’m experimenting a serious increased of latency since the mentioned date. I used to have 175 ms and now it is 283, it an increase of ~62%.

I tried your solution guide:

without success.

I’m connecting from Argentina and I believe it is a routing issue, not from my side, of course. Do you think you can do something?

1 Like
2

I’m having the same problem. I am From Argentina as well. So far every player I know from here is experiencing the same issue.

3

Same issue. Started roughly about the same date as well.

4

Here’s a traceroute and MTR from the looking glass tool

TRACEROUTE:
traceroute to 152.169.25.88 (152.169.25.88), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.253 ms 0.233 ms 0.232 ms Blizzard(24.105.18.3) 0.900 ms 0.910 ms 0.919 ms
3 137.221.105.16 (137.221.105.16) 0.898 ms 0.903 ms 0.910 ms
4 137.221.66.18 (137.221.66.18) 0.891 ms 0.893 ms 0.896 ms
5 137.221.83.66 (137.221.83.66) 7.986 ms 7.999 ms 7.998 ms
6 137.221.65.68 (137.221.65.68) 5.639 ms 5.788 ms 5.751 ms
7 137.221.68.32 (137.221.68.32) 5.522 ms 5.577 ms 5.555 ms
8 xe-9-3-0.edge2.LosAngeles9.Level3.net (4.53.230.237) 5.440 ms 5.427 ms 5.491 ms
9 ae-1-3.edge1.SanJose2.Level3.net (4.69.209.157) 14.124 ms 14.116 ms 14.105 ms
10 ae9-10G.edge1.SanJose.Level3.net (4.68.110.98) 166.611 ms 166.861 ms 166.180 ms
11 195.22.220.15 (195.22.220.15) 331.321 ms 331.361 ms 331.314 ms
12 185.70.203.33 (185.70.203.33) 310.702 ms 310.185 ms 310.150 ms
13 221-165-89-200.fibertel.com.ar (200.89.165.221) 306.913 ms 306.847 ms 306.850 ms
14 * * *
15 * * *

04/04/2019 22:52:19 UTC

MTR:

MTR:
Start: Thu Apr 4 22:55:26 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.5 0.0 Blizzard 0.0% 10 0.6 0.7 0.5 1.1 0.0
3.|-- 137.221.105.16 0.0% 10 0.8 0.7 0.5 0.8 0.0
4.|-- 137.221.66.18 0.0% 10 0.7 0.9 0.5 2.5 0.3
5.|-- 137.221.83.66 0.0% 10 6.3 6.0 1.1 8.5 2.4
6.|-- 137.221.65.68 0.0% 10 5.8 13.5 5.7 54.9 15.5
7.|-- 137.221.68.32 0.0% 10 5.6 5.8 5.5 6.5 0.0
8.|–xe-9-3-0.edge2.LosAngeles9.Level3.net 0.0% 10 5.4 5.5 5.3 5.9 0.0
9.|-- ae-1-3.edge1.SanJose2.Level3.net 0.0% 10 14.3 14.2 14.0 14.4 0.0
10.|–ae9-10G.edge1.SanJose.Level3.net 0.0% 10 166.2 166.7 166.2 169.5 0.7
11.|-- 195.22.220.15 0.0% 10 304.4 304.5 304.2 304.7 0.0
12.|-- 185.70.203.33 0.0% 10 309.3 307.8 303.9 311.7 2.4
13.|-- 221-165-89-200.fibertel.com.ar 0.0% 10 307.1 306.8 306.5 307.1 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

04/04/2019 22:55:26 UTC

5

and here is winMTR that ran for like 25 mins.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 1747 1747 0 1 292 1
No response from host - 100 350 0 0 0 0 0
No response from host - 100 350 0 0 0 0 0
No response from host - 100 350 0 0 0 0 0
222-165-89-200.fibertel.com.ar - 0 1748 1748 9 17 307 15
185.70.203.32 - 0 1747 1747 8 13 305 15
ae10.milano58.mil.seabone.net - 0 1747 1747 275 280 590 279
blizzard.milano58.mil.seabone.net - 0 1747 1747 266 273 583 274
ae1-br01-eqml2.as57976.net - 0 1747 1747 280 287 590 284
xe-0-0-1-1-br01-eqpa4.as57976.net - 1 1712 1704 284 299 2504 288
xe-0-0-0-1-br01-eqdc2.as57976.net - 0 1747 1747 284 290 527 287
et-0-0-2-br01-eqch2.as57976.net - 2 1660 1643 284 317 4571 296
be1-pe01-eqch2.as57976.net - 0 1747 1747 282 288 590 287
chi-eqch2-ia-bons-02.as57976.net - 0 1747 1747 284 290 523 287
24.105.62.129 - 0 1747 1747 285 288 527 288
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

6

I am having same problem with that hop. High packet loss and MS. This is 5th or 6th post I have seen people winmtr and they ALL show same hop that is having issues.

7

The problem is going to start here:

ae10.milano58.mil.seabone.net - 0 1747 1747 275 280 590 279

This is something we’re looking into at the moment and is mainly affecting players in Argentina. We have a thread on the forums here where we’ll be providing updates as we get them. In the meantime, the main workaround we’ve seen so far is to connect through a VPN if this is an option for you.

9

What about xe-0-0-1-1-br01-eqpa4.as57976. net which is much worse? This hop for me is reason I’m experiencing high MS. I have seen others as well who have posted winmtr and theirs too are showing this hop here is high ms and packet loss.

11

That hop is generally not a concern. Both of the connections here spiking to around 2-3kms is due to mitigation/firewall. The average latency for both of these align with the rest of the test.
xe-0-0-1-1-br01-eqpa4.as57976.net - 1 1712 1704 284 299 2504 288
et-0-0-2-br01-eqch2.as57976.net - 2 1660 1643 284 317 4571 296

There is a known issue with these hops though:

ae10.milano58.mil.seabone.net - 0 1747 1747 275 280 590 279
blizzard.milano58.mil.seabone.net - 0 1747 1747 266 273 583 274

It’s stating its routing to Milan, Italy which is why the latency increases from around 17ms to 200ms. We have made some recent changes though today. Could you try checking the game again and see if the latency is back to normal?

12

Hi thanks for looking into it. I just ran a winMTR and im still going though milano and still at 280

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 638 638 0 1 45 1
No response from host - 100 128 0 0 0 0 0
No response from host - 100 128 0 0 0 0 0
No response from host - 100 128 0 0 0 0 0
222-165-89-200.fibertel.com.ar - 0 638 638 7 15 64 13
185.70.203.32 - 0 638 638 9 12 54 12
ae10.milano58.mil.seabone.net - 0 638 638 274 277 343 280
blizzard.milano58.mil.seabone.net - 0 638 638 265 270 336 270
ae1-br01-eqml2.as57976.net - 0 638 638 277 284 393 283
xe-0-0-1-1-br01-eqpa4.as57976.net - 0 638 638 285 291 406 288
xe-0-0-0-1-br01-eqdc2.as57976.net - 0 638 638 280 288 418 284
et-0-0-2-br01-eqch2.as57976.net - 1 601 595 283 331 4127 290
be1-pe01-eqch2.as57976.net - 0 638 638 280 285 352 285
chi-eqch2-ia-bons-02.as57976.net - 0 638 638 283 287 337 291
24.105.62.129 - 0 638 638 281 283 354 284
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

13

Thanks for the response, Hananpacha! We’re getting this added to our list so we can forward this to our team :slight_smile:

1 Like
14

Zhyxen i’m sure you can recall cause its your job, but every single time blizzard had problems with Argentina/brasil/chile and other LAS seabone was the main issue. Every single time. It would be wise to try and have a permanent solution with seabone once and for all.

Thx in advance

Same exact problem - Arnet ISP same 175ms and now 283, 175 is bearable, 283 its imposible worse if you like to rank bg or do raids.

I can play other games and everything runs smooth by my side. Just wow with high ms.

Please speak with seabone once and for all.

15

I was ok for a few days now last night and today it is back. Even a VPN is not working. This is while playing.
|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                            192.168.22.1 -    0 |  176 |  176 |    0 |    0 |    1 |    0 |

|                                 HomeBro -    0 |  176 |  176 |    0 |    0 |    1 |    0 |

|                   No response from host -  100 |   35 |    0 |    0 |    0 |    0 |    0 |

|                            10.158.136.1 -    0 |  176 |  176 |   28 |   38 |   77 |   40 |

|                           10.158.136.38 -    0 |  176 |  176 |   26 |   37 |   73 |   38 |

|                            10.158.138.2 -    0 |  172 |  172 |   21 |   39 | 1033 |   25 |

|             122.2.206.1.static.pldt.net -    0 |  176 |  176 |   36 |   47 |   80 |   47 |

|         210.213.133.185.static.pldt.net -    0 |  176 |  176 |   30 |   44 |  114 |  114 |

|         210.213.133.113.static.pldt.net -    0 |  176 |  176 |   25 |   55 |  105 |   51 |

|                     s-b3-link.telia.net -    0 |  176 |  176 |  221 |  233 |  320 |  237 |

|                    s-bb4-link.telia.net -    0 |  176 |  176 |  223 |  233 |  318 |  234 |

|                  ffm-bb4-link.telia.net -    0 |  176 |  176 |  265 |  277 |  330 |  275 |

|                   ffm-b1-link.telia.net -    0 |  176 |  176 |  228 |  239 |  325 |  240 |

|   blizzard-ic-316506-ffm-b1.c.telia.net -    0 |  176 |  176 |  224 |  243 |  327 |  242 |

|              ae1-br01-eqfr5.as57976.net -    0 |  176 |  176 |  306 |  324 |  378 |  328 |

|         et-0-0-2-br01-eqpa4.as57976.net -    0 |  176 |  176 |  304 |  326 |  426 |  324 |

|       xe-0-0-0-1-br01-eqdc2.as57976.net -    0 |  176 |  176 |  310 |  325 |  407 |  328 |

|         et-0-0-2-br01-eqch2.as57976.net -    0 |  176 |  176 |  311 |  324 |  372 |  328 |

|                          137.221.65.132 -    0 |  176 |  176 |  276 |  296 |  434 |  284 |

|       et-0-0-31-pe01-swlv10.as57976.net -    0 |  176 |  176 |  309 |  320 |  370 |  322 |

|                           137.221.105.2 -    0 |  176 |  176 |  302 |  322 |  367 |  328 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
16

Hello, =) im using this reply to let you guys know that this problem returned on this tuesday reset. i reported it in this thread:

https://us.forums.blizzard.com/en/wow/t/high-latency-bad-hop-to-us-central/214696/7

Im linking this in order to get your attention on the issue.
This time it seems to be hoping to Spain, then Japan then Argentina.

17

We’re on it. This is an old thread, so I’m going to lock it up!