Ok thanks for the info. I just thought it would be helpful to point out that the workarounds provided in this thread were not working for several people. I am replying to any post where people are having this same issue regardless of the category.
For anyone finding this thread and having the same issue, I posted some additional info elsewhere on a bug report
https://us.forums.blizzard.com/en/wow/t/argent-conscript-transmog-not-account-wide/715386/12?u=marwenna-azgalor