Another Starhub user in Singapore here. Everything else works fine in my household. I can play Destiny 2, stream Netflix and remote into my work environment without issue. This really points to something being on Blizzard side. Here’s the MTR file.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % |
Sent |
Recv |
Best |
Avrg |
Wrst |
Last |
| 182.55.228.3 - 0 |
622 |
622 |
1 |
2 |
6 |
2 |
| 183.90.44.145 - 0 |
622 |
622 |
2 |
3 |
12 |
4 |
| 183.90.44.173 - 0 |
621 |
621 |
2 |
6 |
106 |
2 |
| 203.118.7.73 - 3 |
574 |
562 |
2 |
10 |
73 |
3 |
| 203.118.7.86 - 0 |
622 |
622 |
2 |
3 |
7 |
3 |
snge-b2-link.telia.net - 0 |
622 |
622 |
2 |
3 |
40 |
3 |
snge-b1-link.telia.net - 0 |
622 |
622 |
2 |
3 |
23 |
3 |
las-b21-link.telia.net - 24 |
319 |
243 |
172 |
198 |
260 |
185 |
blizzard-ic-348621-las-b21.c.telia.net - 19 |
355 |
288 |
0 |
178 |
236 |
183 |
ae1-br02-eqla1.as57976.net - 20 |
349 |
280 |
0 |
228 |
324 |
222 |
et-0-0-3-br02-eqch2.as57976.net - 18 |
369 |
305 |
222 |
228 |
311 |
226 |
et-0-0-1-pe01-eqch2.as57976.net - 24 |
322 |
246 |
238 |
292 |
394 |
296 |
| 24.105.62.129 - 16 |
391 |
332 |
0 |
224 |
237 |
223 |
| ________________________________________________ |
______ |
______ |
______ |
______ |
______ |
______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
actually I think posting of MTR is a waste of time…the problem is clearly ahem
anyway even though i’m not an IT guy and like what I have said in my previous post; I can surf/play net or other games smoothly without any issue.
So any person who has common sense will know where the issue is… not that rocket science right 
1 Like
I notice that the issue does not occur early in the morning. 2am+ Singapore.
It actually does, was testing this late into the night yesterday and the issue prevailed past 2am.
Hi blizz, issue is still happening since 5 days ago. Experiencing lags of up to 3,000 ping in group content and dungeons only. MMORPG is literally unplayable. Please assist with this matter.
WinMTR Statistics
WinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| Linksys33900-2 | 0 | 49 | 49 | 1 | 1 | 4 | 1 |
| 183.90.58.1 | 0 | 49 | 49 | 2 | 3 | 13 | 4 |
| 183.90.44.109 | 0 | 49 | 49 | 2 | 4 | 12 | 4 |
| 183.90.44.45 | 0 | 49 | 49 | 2 | 10 | 90 | 4 |
| 203.118.3.65 | 0 | 49 | 49 | 2 | 10 | 64 | 14 |
| 203.118.6.21 | 0 | 49 | 49 | 3 | 4 | 13 | 4 |
| six2uaagi1.starhub.net.sg | 0 | 49 | 49 | 3 | 4 | 12 | 4 |
| 203.118.6.69 | 0 | 49 | 49 | 3 | 4 | 11 | 5 |
| i-22-108-peer.istt04.pr.telstraglobal.net | 0 | 49 | 49 | 3 | 5 | 11 | 4 |
| i-91.sgcn-core01.telstraglobal.net | 0 | 49 | 49 | 4 | 6 | 12 | 7 |
| i-25451.pthw-core02.telstraglobal.net | 0 | 49 | 49 | 51 | 53 | 59 | 56 |
| i-10154.sydp-core03.telstraglobal.net | 0 | 49 | 49 | 98 | 100 | 103 | 99 |
| i-90.sydp10.telstraglobal.net | 0 | 49 | 49 | 97 | 104 | 157 | 99 |
| unknown.telstraglobal.net | 0 | 49 | 49 | 98 | 104 | 129 | 103 |
| et-0-0-49-br01-eqsy4.as57976.net | 0 | 49 | 49 | 99 | 107 | 179 | 100 |
| et-0-0-0-pe01-eqsy4.as57976.net | 0 | 49 | 49 | 123 | 125 | 151 | 123 |
| 137.221.66.145 | 0 | 49 | 49 | 98 | 99 | 105 | 99 |
| 103.4.115.248 | 0 | 49 | 49 | 99 | 100 | 105 | 100 |
I’m on Starhub ISP too, and can confirm there are no issues with my connection, other than when entering instance content in WOW. Even the MTR report shows no packet losses between my local router connection and PC.
I’re tried using a VPN and it seems to alleviate the issue a little, but i’ll have to run more tests to be sure, a single raid run is not does not quell my concern for an issue that has persisted for 4 days now.
I’d suggest other users facing the same problem give using VPN a try and let your results be known here. From Blizzard’s reply its evident that we wont be seeing any fixes on their end for awhile, so as usual is up to use to find a fix for this issue.
WinMTR Statistics
WinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| 10.8.2.1 | 2 | 3484 | 3432 | 3 | 10 | 352 | 10 |
| vlan17.as03.wco1.sg.m247.com | 2 | 3471 | 3416 | 4 | 12 | 309 | 6 |
| 37.120.128.178 | 2 | 3499 | 3451 | 4 | 10 | 351 | 7 |
| xe-1-1-2-0.bb2.wco1.sg.m247.com | 2 | 3500 | 3452 | 4 | 11 | 370 | 5 |
| xe-2-2-8-0.sincr5.-.opentransit.net | 2 | 3488 | 3437 | 4 | 11 | 491 | 5 |
| 4637.sgw.equinix.com | 2 | 3504 | 3457 | 4 | 12 | 318 | 10 |
| i-91.sgcn-core01.telstraglobal.net | 2 | 3519 | 3476 | 5 | 14 | 1830 | 10 |
| i-25451.pthw-core02.telstraglobal.net | 3 | 3407 | 3336 | 51 | 60 | 1869 | 53 |
| i-10154.sydp-core03.telstraglobal.net | 3 | 3402 | 3330 | 127 | 136 | 2110 | 134 |
| i-90.sydp10.telstraglobal.net | 2 | 3458 | 3400 | 125 | 135 | 2045 | 133 |
| unknown.telstraglobal.net | 3 | 3389 | 3314 | 128 | 142 | 2137 | 137 |
| et-0-0-49-br02-eqsy4.as57976.net | 2 | 3427 | 3361 | 132 | 143 | 1950 | 133 |
| et-0-0-0-pe02-eqsy4.as57976.net | 3 | 3391 | 3316 | 145 | 156 | 2140 | 166 |
| 103.4.115.248 | 2 | 3424 | 3357 | 145 | 152 | 554 | 154 |
It’s almost like they aren’t seeing the WINMTR and seeing that a lot of us are fine until we hit the US.
Yea, they are defiantly not paying any attention to it, seeing as from their perspective this issue is being caused by ISP being overloaded with traffic due to everyone being stuck in lock down.
Which is funny as if that was the case, I would think this issue would not be isolated to a segment of the playing community only.
Also if this was indeed due to high traffic flow, our down/upload speeds should theoretically be affected which they aren’t.
Just complain to Starhub =) They were pretty good.
VPN (TunnelBear) to US, seems good.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| ip-192-241-212-49.lazerpenguin.com - 0 | 2678 | 2678 | 194 | 195 | 482 | 195 |
| 107.170.239.253 - 0 | 2678 | 2678 | 194 | 199 | 482 | 196 |
| 138.197.248.206 - 0 | 2678 | 2678 | 194 | 197 | 456 | 197 |
| 138.197.248.198 - 0 | 2678 | 2678 | 194 | 197 | 451 | 247 |
| No response from host - 100 | 537 | 0 | 0 | 0 | 0 | 0 |
| ae1-br01-eqsv5.as57976.net - 0 | 2678 | 2678 | 244 | 248 | 466 | 246 |
| et-0-0-3-br01-eqch2.as57976.net - 0 | 2678 | 2678 | 243 | 250 | 674 | 265 |
| et-0-0-0-pe01-eqch2.as57976.net - 1 | 2675 | 2674 | 0 | 248 | 378 | 245 |
| 24.105.62.129 - 1 | 2675 | 2674 | 0 | 246 | 368 | 246 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Can we get a confirmation from a Dev to be sure? (:
still lag whenever in a party/group
Playing from Malaysia on UNIFI fiber. normally 100+ms. Its now spiking up to 1k. Unplayable.
On Oceanic Classic Server. Tried different server, same.
Help plz
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 333 | 333 | 0 | 0 | 3 | 0 |
| 100.92.0.1 - 0 | 333 | 333 | 6 | 7 | 25 | 7 |
| 10.121.30.202 - 0 | 333 | 333 | 6 | 8 | 25 | 7 |
| 10.33.44.13 - 0 | 333 | 333 | 9 | 10 | 12 | 10 |
| 10.33.44.12 - 50 | 112 | 56 | 11 | 11 | 14 | 12 |
| 10.33.45.27 - 0 | 333 | 333 | 9 | 9 | 12 | 10 |
| 10.33.46.12 - 48 | 116 | 61 | 0 | 10 | 12 | 11 |
| mx-ll-110.164.1-142.static.3bb.co.th - 0 | 333 | 333 | 11 | 11 | 14 | 12 |
| mx-ll-110.164.1-19.static.3bb.co.th - 0 | 333 | 333 | 11 | 12 | 27 | 12 |
| mx-ll-110.164.1-21.static.3bb.co.th - 0 | 333 | 333 | 9 | 10 | 14 | 12 |
| mx-ll-110.164.0-99.static.3bb.co.th - 0 | 333 | 333 | 34 | 34 | 37 | 35 |
| unknown.telstraglobal.net - 0 | 333 | 333 | 35 | 36 | 83 | 36 |
| i-91.sgcn-core01.telstraglobal.net - 0 | 333 | 333 | 35 | 36 | 40 | 37 |
| i-25451.pthw-core02.telstraglobal.net - 0 | 333 | 333 | 81 | 83 | 88 | 82 |
| i-10154.sydp-core03.telstraglobal.net - 44 | 123 | 70 | 282 | 283 | 286 | 284 |
| i-90.sydp10.telstraglobal.net - 31 | 149 | 103 | 282 | 284 | 314 | 283 |
| unknown.telstraglobal.net - 34 | 143 | 95 | 0 | 289 | 319 | 285 |
| et-0-0-49-br01-eqsy4.as57976.net - 26 | 165 | 123 | 0 | 284 | 334 | 282 |
| et-0-0-0-pe01-eqsy4.as57976.net - 34 | 143 | 95 | 281 | 285 | 357 | 282 |
| 137.221.66.145 - 0 | 333 | 333 | 242 | 243 | 246 | 243 |
| 103.4.115.248 - 0 | 333 | 333 | 250 | 251 | 254 | 251 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Me too. Using Starhub from Singapore to US servers.
i think the lag is back bois
it hasnt gone away for the past two days, no fake news pls lol
Me too. From Singapore using Starhub.