[Apr/May/June 2020] SEA - Increased Latency on Oceanic Realm

Lagging for 3 days. All actions stop for a few seconds.
ISP: Starhub. US Central Realm.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |  607 |  607 |    0 |    0 |   11 |    0 |
|                            182.55.226.3 -    0 |  607 |  607 |    2 |    3 |   19 |    7 |
|                           183.90.44.217 -    0 |  607 |  607 |    2 |    3 |   10 |    4 |
|                           183.90.44.177 -    0 |  607 |  607 |    2 |    7 |  108 |    3 |
|                            203.118.7.77 -    0 |  607 |  607 |    3 |    9 |  121 |    3 |
|                            203.118.7.86 -    0 |  607 |  607 |    3 |    4 |   11 |    4 |
|                  snge-b2-link.telia.net -    0 |  607 |  607 |    2 |    4 |   39 |    3 |
|                  snge-b1-link.telia.net -    0 |  607 |  607 |    3 |    4 |   41 |    4 |
|                  las-b21-link.telia.net -   17 |  371 |  311 |  172 |  173 |  191 |  174 |
|  blizzard-ic-348621-las-b21.c.telia.net -   17 |  368 |  308 |  173 |  178 |  282 |  174 |
|              ae1-br01-eqla1.as57976.net -   18 |  356 |  292 |  220 |  226 |  334 |  221 |
|        et-0-0-2-br01-swlv10.as57976.net -   20 |  344 |  278 |  220 |  226 |  399 |  221 |
|                          137.221.65.133 -   19 |  352 |  288 |  220 |  232 |  709 |  221 |
|         et-0-0-0-pe04-eqch2.as57976.net -   19 |  348 |  283 |    0 |  223 |  315 |  220 |
|        chi-eqch2-ia-bons-04.as57976.net -   19 |  352 |  287 |  221 |  222 |  231 |  222 |
|                           24.105.62.129 -   17 |  365 |  304 |    0 |  221 |  225 |  221 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Oh just re read the blue post and they said it is being routed through Europe. Just did a tracert and another winMTR it confirms this the European IPā€™s being where the majority of the latency and packet loss is coming from.

So Blizz, how long before you get this issue fixed? Still lagging so bad it is unplayable.

ISP MyRepublic, Country Indonesia, Server US Tichondrius. Iā€™ve been experiencing issues too, not only in the dungeons now but open world and BGs are lagging. Since my friendā€™s post doesnā€™t get noticed I had to post here. Well I know Blizz might be busy with these increased issues.


|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 |  770 |  770 |    0 |    0 |    5 |    0 |

|       host-66-96-230-1.myrepublic.co.id -    0 |  770 |  770 |    1 |    1 |    7 |    1 |

|                   No response from host -  100 |  155 |    0 |    0 |    0 |    0 |    0 |

|                    IP-93-137.nap.net.id -    0 |  770 |  770 |    1 |    1 |   41 |    1 |

|                         119.110.112.185 -    1 |  764 |  762 |   13 |   16 |   48 |   13 |

|                          119.110.114.65 -    1 |  754 |  750 |   23 |   27 |   76 |   27 |

|                  snge-b1-link.telia.net -    1 |  766 |  765 |   12 |   16 |   40 |   21 |

|                  las-b21-link.telia.net -    1 |  747 |  741 |  197 |  202 |  227 |  203 |

|  blizzard-ic-348621-las-b21.c.telia.net -   19 |  447 |  366 |    0 |  188 |  252 |  191 |

|              ae1-br01-eqla1.as57976.net -   19 |  442 |  359 |    0 |  196 |  337 |  197 |

|        et-0-0-2-br01-swlv10.as57976.net -   18 |  458 |  379 |  187 |  194 |  343 |  190 |

|        et-0-0-0-pe03-swlv10.as57976.net -   20 |  435 |  351 |  187 |  193 |  307 |  193 |

|                           137.221.105.2 -   22 |  411 |  321 |  187 |  192 |  198 |  188 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
1 Like

Iā€™ve been experiencing the same latency issues starting 2 days ago.

In game home and world latency is at 100ms average, however upon entering an instance (M+ / Raid) it begins to steadily increase into the 500ms region, once the boss is pulled it then spikes into the thousands capping out at around 6-10kms making the game virtually unplayable.

Im playing out of Singapore and on Starhubā€™s network.

Just ran another test after doing a complete re-install onto my ssd instead, same results, home latency is stable at 100ish, upon entering a raid instance world latency spikes to over 1000ms. This is getting rather frustrating.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Linksys09702 1 1780 1777 1 7 413 89
182.55.229.3 1 1769 1763 0 12 357 126
183.90.44.129 1 1757 1748 3 13 536 29
183.90.44.173 1 1745 1733 3 16 533 19
203.118.7.97 1 1773 1768 3 18 381 18
203.118.5.77 1 1768 1762 3 12 557 48
203.118.6.69 1 1753 1743 3 13 495 18
i-22-108-peer.istt04.pr.telstraglobal.net 1 1757 1748 4 14 489 69
i-93.sgpl-core02.telstraglobal.net 1 1758 1749 4 15 385 55
i-15150.sgcn-core01.telstraglobal.net 1 1757 1748 5 14 305 18
i-25451.pthw-core02.telstraglobal.net 1 1733 1718 51 62 673 68
i-10154.sydp-core03.telstraglobal.net 1 1734 1719 99 109 447 136
i-90.sydp10.telstraglobal.net 2 1714 1694 98 109 397 154
unknown.telstraglobal.net 1 1726 1709 99 115 412 109
et-0-0-49-br02-eqsy4.as57976.net 1 1730 1714 99 112 392 167
et-0-0-0-pe02-eqsy4.as57976.net 2 1709 1687 127 141 456 138
103.4.115.248 2 1682 1654 98 107 390 139

Hello, i am in Singapore with Starhub ISP also, and experiencing same issue for past 3 days, join LFR or BG and instantly ms is up to 7k world, home is still stable 100 ms, i heard there was a underwater cable broken between SEA and US, is this what is wrong or are we just being routed wrongly? Please help Blizzard alot of people are affected, all my guildies in Singapore also affected by this.

I also have latency issues, Singtel ISP. Past few days since I resubbed Iā€™ve been getting lagspikes even on home server. Hovering around 200ms whereas it used to be 120. In BGs it is unplayable.

Iā€™m still lagging in dungeons. Singapore, Starhub

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             183.90.61.1 -    0 |  531 |  531 |    1 |    2 |    8 |    2 |

|                           183.90.44.117 -    0 |  531 |  531 |    1 |    2 |   16 |    3 |

|                            183.90.44.45 -    0 |  531 |  531 |    1 |    6 |   89 |    2 |

|                            203.118.3.65 -    0 |  531 |  531 |    1 |    8 |   96 |    3 |

|                            203.118.6.21 -    0 |  531 |  531 |    1 |    2 |   11 |    2 |

|               six2uaagi1.starhub.net.sg -    0 |  531 |  531 |    1 |    2 |   13 |    2 |

|                            203.118.6.69 -    0 |  531 |  531 |    1 |    2 |   12 |    2 |

|i-22-108-peer.istt04.pr.telstraglobal.net -    0 |  531 |  531 |    2 |    4 |   68 |    3 |

|      i-91.sgcn-core01.telstraglobal.net -    0 |  531 |  531 |    2 |    4 |   17 |    4 |

|   i-25451.pthw-core02.telstraglobal.net -    0 |  531 |  531 |   48 |   51 |   81 |   51 |

|   i-10154.sydp-core03.telstraglobal.net -    0 |  531 |  531 |   96 |   98 |  128 |   99 |

|           i-90.sydp10.telstraglobal.net -    0 |  531 |  531 |   96 |   97 |  130 |   97 |

|               unknown.telstraglobal.net -    0 |  531 |  531 |   97 |  103 |  156 |  118 |

|        et-0-0-49-br01-eqsy4.as57976.net -    0 |  531 |  531 |   97 |  101 |  186 |   98 |

|         et-0-0-0-pe01-eqsy4.as57976.net -    0 |  531 |  531 |  125 |  130 |  241 |  127 |

|                          137.221.66.145 -    0 |  531 |  531 |   96 |   97 |  127 |   97 |

|                           103.4.115.248 -    0 |  531 |  531 |  125 |  126 |  134 |  126 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hi, u know itā€™s routing through Europe 1st and there are enough cases for u to look at. So, PLEASE FIX IT!

Singapore

WAKE UP BLIZZ WAKE UP NOW!

This wonā€™t get Blizzard to look at our problems faster.

You can meaningfully contribute by providing a WINMTR like many others in this thread allowing further investigation of this problem.

Yelling at Blizzard on a forum when the post may or not be read any further by someone from blizzard wonā€™t achieve results

the problem has already been look into it. it just resurface again. i think you should just go back and play with yr imaginary friends. :slight_smile:

Iā€™m trying too. The lag prevents me.

I donā€™t believe theyā€™ll have a quick fix for this, particularly as it doesnā€™t appear to be on their end but the routing from Oceanic regions to their servers.

Seems to be a bit better now for me! Not sure if you have done anything blizz, but thanks if you have!

I joined a dungeon to try and unfortunately, still lagging and lots of delay

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                           192.168.100.1 -    0 |  403 |  403 |    0 |    0 |    6 |    2 |

|                          100.65.255.226 -    0 |  403 |  403 |    3 |   28 |  260 |    8 |

|                          100.65.255.225 -    0 |  403 |  403 |    2 |    6 |  235 |    4 |

|                              100.65.1.2 -    0 |  403 |  403 |    2 |    3 |    8 |    6 |

|                           203.81.71.124 -    0 |  403 |  403 |    2 |    5 |  248 |    4 |

|                           203.215.62.45 -    0 |  403 |  403 |    3 |    3 |   19 |    4 |

|                  snge-b1-link.telia.net -    0 |  403 |  403 |   46 |   47 |  110 |   47 |

|                  las-b21-link.telia.net -   17 |  244 |  203 |  215 |  216 |  219 |  217 |

|  blizzard-ic-348621-las-b21.c.telia.net -   21 |  222 |  176 |  215 |  222 |  310 |  216 |

|              ae1-br01-eqla1.as57976.net -   24 |  208 |  159 |    0 |  224 |  299 |  221 |

|        et-0-0-2-br01-swlv10.as57976.net -   19 |  233 |  190 |  220 |  224 |  278 |  224 |

|        et-0-0-0-pe01-swlv10.as57976.net -   20 |  230 |  186 |    0 |  223 |  283 |  222 |

|                           137.221.105.2 -   18 |  236 |  194 |    0 |  221 |  226 |  222 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

lagging at blackrock realm

Been lagging for 3 days now.Playing from myanmar and connected to Blackrock Us.
My friends connected to US servers from SEA are also facing this problem where other connected to oceanic server seem fine.
Anyway,hereā€¦

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                           192.168.100.1 -    0 |  519 |  519 |    0 |    0 |    4 |    0 |

|                          100.65.255.226 -    0 |  519 |  519 |    2 |    3 |   39 |    3 |

|                          100.65.255.225 -    1 |  515 |  514 |    1 |    4 |  220 |    2 |

|                              100.65.1.2 -    0 |  519 |  519 |    1 |    2 |    8 |    2 |

|                           203.81.71.124 -    1 |  515 |  514 |    2 |    4 |  110 |    3 |

|                           203.215.62.45 -    0 |  519 |  519 |    2 |    3 |    6 |    3 |

|                  snge-b1-link.telia.net -    0 |  519 |  519 |   45 |   47 |   86 |   46 |

|                  las-b21-link.telia.net -   19 |  300 |  245 |  215 |  215 |  219 |  215 |

|  blizzard-ic-348621-las-b21.c.telia.net -    0 |  519 |  519 |  230 |  234 |  409 |  231 |

|              ae1-br01-eqla1.as57976.net -   19 |  296 |  240 |  220 |  226 |  330 |  220 |

|        et-0-0-2-br01-swlv10.as57976.net -   20 |  292 |  235 |    0 |  223 |  313 |  220 |

|        et-0-0-0-pe01-swlv10.as57976.net -   19 |  300 |  245 |  219 |  222 |  303 |  220 |

|                           137.221.105.2 -   21 |  289 |  231 |  219 |  220 |  227 |  220 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I also want to add its completely random as to whether you get the lag or not. I was in a BG with just fine latency, then I went to finish my solo BT Xmog run and the latency that was 200ms previously was now 892.

I can confirm that too, ran a M0 as a test and world latency was capping out at 300 which is not fantastic but bearable, went into a M13+ next and world latency was over a 1000 through, making it unplayable and thoroughly unpleasant.

Report attached, kinda suck having to burn though game time, yet being unable to do instance content. Hope this can get rectified soon especially since everyone is stuck at home due to COVID-19.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Linksys09702 1 2670 2648 1 6 159 2
182.55.229.3 1 2702 2688 3 13 500 9
183.90.44.129 1 2686 2668 3 13 559 16
183.90.44.173 1 2695 2679 3 17 445 15
203.118.7.97 1 2706 2693 3 19 556 23
203.118.5.77 1 2705 2692 3 13 457 14
203.118.6.69 1 2686 2668 3 14 545 21
i-22-108-peer.istt04.pr.telstraglobal.net 1 2706 2693 4 15 473 18
i-93.sgpl-core02.telstraglobal.net 1 2713 2702 4 15 457 19
i-15150.sgcn-core01.telstraglobal.net 1 2698 2683 5 15 481 47
i-25451.pthw-core02.telstraglobal.net 1 2667 2644 50 64 506 56
i-10154.sydp-core03.telstraglobal.net 1 2679 2659 99 110 546 110
i-90.sydp10.telstraglobal.net 2 2646 2618 98 109 413 109
unknown.telstraglobal.net 1 2662 2638 99 114 521 158
et-0-0-49-br02-eqsy4.as57976.net 1 2682 2663 99 113 485 111
et-0-0-0-pe02-eqsy4.as57976.net 1 2678 2658 127 141 468 135
103.4.115.248 2 2575 2529 99 107 510 103

Getting high world latency as of today. Was fine 14-15 hours ago of this post(around 290 ms both game and world). Now its bad again. Hereā€™s my WinMTR.


|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                          192.168.42.129 -    0 | 1473 | 1473 |    1 |    1 |    3 |    2 |

|                   No response from host -  100 |  295 |    0 |    0 |    0 |    0 |    0 |

|                           10.75.101.225 -    0 | 1473 | 1473 |   16 |   29 |  327 |   27 |

|                   No response from host -  100 |  295 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  295 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  295 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  295 |    0 |    0 |    0 |    0 |    0 |

|      rgn1pe3-telenormyanmar.as15932.net -    0 | 1473 | 1473 |   53 |   67 |  283 |   70 |

|             bkk1pe3-rgn1pe3.as15932.net -    0 | 1473 | 1473 |   52 |   66 |  290 |   64 |

|             kul2pe3-bkk1pe3.as15932.net -    0 | 1473 | 1473 |   51 |   65 |  310 |   63 |

|                             1.9.244.133 -    0 | 1473 | 1473 |   53 |   68 |  281 |   63 |

|                   No response from host -  100 |  295 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  295 |    0 |    0 |    0 |    0 |    0 |

|                           137.221.76.35 -   15 |  930 |  794 |    0 |  286 |  450 |  281 |

|       xe-0-0-1-1-br01-eqda6.as57976.net -   15 |  932 |  796 |  273 |  288 |  560 |  297 |

|        et-0-0-2-br02-swlv10.as57976.net -   16 |  912 |  771 |  272 |  288 |  504 |  297 |

|        et-0-0-1-pe04-swlv10.cs57976.net -   17 |  886 |  739 |  271 |  289 |  523 |  288 |

|       las-swlv10-ia-bons-04.as57976.net -    0 | 1473 | 1473 |  287 |  299 |  788 |  301 |

|                           137.221.105.2 -   14 |  947 |  816 |  273 |  286 |  515 |  282 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider```