Except it isn’t an excuse, and it isn’t even remotely new.
It is literally their job on the line if they start tampering with and playing roulette with the policies set forth by the developers.
As was already mentioned three or four posts in, if you want to see those policies changed to suit your carelessness better, you want to post in General Discussion.
This isn’t new to this expansion. It’s been in place for a few expansions now.
A poor excuse for what? Correcting your mistake? One that actually warned you that equipping the item would cancel the refund timer and make the item non-refundable?
The GMs ain’t there to fix your mistakes because you couldn’t take a moment and ensure you’re getting the right item. They’re not there to give you another item you wanted, or an item you thought you got. They’re not our mothers and ain’t there to do whatever we want.
May wish to know what a GM is able to do - they’re not there to blindly do what players want because they yell like a howler monkey. If someone can’t wait to ensure they’re getting the item they want, then the player much learn from their mistake or they’ll be out of a lot of stuff.
What’s a little funny, is that we see posts all the time here asking Blizz to put in “are you sure” pop-ups for just about every single decision/click made in-game. Just shows how even when they do, there still will be players who think that Blizz should fix their mistakes.
Personally, I completely disagree. I think players need to take more responsibility for their own actions so that they don’t make mistakes even when there’s a window that pops up telling them the exactly what the result of their actions will be.
Okay, so you want GMs to always be able to correct player-mistakes. Even when there are system in place to prevent such mistakes.
If that’s the case, you’ll want to post in the General forums or use the in-game suggestion feature.
I’d recommend adding in what you feel is an acceptable response time in such situations where there was a safe-guard in place to prevent the player from making the mistake in the first place because ticket times will undoubtedly be increased from such a policy.
no they wont. but giving GM’s less power is not the answer to ticket times breaching 7+ days. GM’s with more power to correct things would reduce tickets being open for 7 days.
How would adding more work to the GM staff reduce ticket times? Your argument defies logic. Players asked for a refund timer to be added, and in WotLK it was. Then players asked for a confirmation window for things so that they would not run into issues that would mess up said purchases and refunds. Blizzard added that. Then, players such as yourself decided they did not want to read the item descriptions to make sure they were purchasing the correct thing, yet still clicked yes on the confirmation box that told you the item would be non-refundable. You ask them to fix it…guess what, they already did when they warned you with the confirmation box you clicked yes on that the item would be non-refundable. It is not their job to then go back in and fix your mistake because you think they should when you already said you accepted that they would not refund it with that same confirmation window you accepted.
Precisely. People need to learn there are consequences for their actions. Always giving them what they want does not teach them that. It would be detrimental to society as a whole, not just this game, for people to be given everything they want with no consequences.