Any update on Character Restoration?

Support Customer Support
24

Is there still a cool down on undeleting characters?

25

Getting the same error on certain characters like Goonrage is expereincing. Some restore and some donā€™t. Already checked if names are taken. Already checked and made sure I was on the correct realm. Etc. No dice. :frowning_face:

26

Only 60 seconds, but if you are doing more than one, youā€™ll want to log into the game in between them

4 Likes
27

yup logged into game between attempts, and yes im on the correct realm. also did a full reboot of bnet app and logging into WoW

28

If you could post over in the Bug forum for QA - that would be great.

Include the character name/realm - if it was pre or post Warbands would also likely be good information (when it was deleted)

Thanks!

6 Likes
29

Tried all this still not working for me

30

Could they submit a ticket for GM assistance, since the self-help option failed for them?

This is the link for a support ticket to restore a character for anyone who needs it:
https://us.battle.net/support/en/help/contact/836/ticket

31

Got a ticket in myself still 24hour wait time. Hoping it wonā€™t be the same copy paste they always give people.

32

Itā€™s possible that the first response will be an auto-reply. If that happens, Just reopen the ticket.

#dfmb

33

I wouldnā€™t mind auto reply if the wait time wasnā€™t days on end and I been waiting almost a month already lol.

34

Heh hehā€¦ understandable. But hopefully this will eventually get you back on track.

#dfmb