AMD Radeon 7000 Series Constant Crashing

Add me to the list. Was trying to figure out what has been happening over the past few weeks. Identical crash started about 3-4 weeks ago. Oddly I never had it happen before then, and seemed to happen most often during raids or dungeons (though that’s where I spend most of my time).

I have a 7900 XT. Drivers were from 9/11 and only seem to have seen this start happening in the past month or so. Before it had been rare, maybe 1x per night. Tonight during raid happened at least 6 times and I almost sat myself because I was becoming unreliable.

Raiding with discord on. This only occurred during encounters. Screen would flicker black and freeze for a few seconds. I could still clearly hear and communicate in discord. Screen would refresh and I would see the desktop, then flicker a few times and WoW would pop back on. A couple times this occurred 2x within 15 seconds or so. One time froze computer so needed a hard reset.

Only happens with WoW, can run every other game in my library with no problems.

I don’t want to do this because I have games like CS 2 that rely on the newer drivers to run stable. have to play in DX 11 untill Blizzard and AMD starts to care about us paying customers

Did you run a DDU reinstall of the drivers? When rolling back to older drivers, you should always run DDU to fully wipe any residuals. But this issue definitely sounds like an AMD driver problem at the core. There are a ton of other games having issues, not just WoW. WoW might be doing certain things that can trigger it easier, but I don’t think the problem lies in the game client.

Can you post a DXDIAG report?

I had this exact same issue, it completely ruined wow for me and the only other game I play (Division 2) also had serious issues. My solution, as stupid as it may seem, was to just sell the card at a small loss and buy a 4070.

I really wanted to love the 7900XT, it seemed like it was going to be so awesome, but having to run DDU and reinstall drivers all the time only to never get anywhere in my two most played games was enough for me to give up.

I hope you can find a solution.

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New AMD card owner here, 7900 xtx and have been having issues with Dragonflight. On classic it would hang up with a black screen and the bug reporter would pop up. Switching to Direct X 11 seemed to do the trick, FPS is still good. Dragonflight however is still just as unstable. WoW is the only game this happens on.

…return card while you can. this has been a problem since 10.1.5

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I second what Precision said. Loads of games are having problems with the latest AMD cards.

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Game just crashed every 10 mins, randomly, i could be afk on valdraken o just fighting fyrak and game crashes, tried with dx 11, dx 11 legacy, dx 12 and still happens. Seems to buy a 7900 xtx was a terrible idea to play wow.

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This worked for me, but yes the game does not run quite as well using the same graphics setting. Issue started for me today after updating to AMD driver version 23.12.1.

I had a new 7900 having this same issue, crashing repeatedly especially when doing things like dungeons. I finally gave up and sent it back to the supplier and reinstalled my old card which - apart from an odd hardware issue which I have sort of resolved - works fine. Ive not had a single similar crash since the change.

This is obviously due to some weird conflict between WoW and the card because it didn’t happen at any time during normal computer usage. Until they fix this problem I wont be buying another Radeon card.

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I should also specify that the PC I’m using at the moment has a Radeon RX 6400.

I solved this issue for myself having the constant driver timeouts on my 7900XTX by making a new partition on my SSD and installing Nobara Linux, installing battle.net with Lutris and running WoW via that method. I haven’t had one driver crash since then.

Do you happen to know if a VM with gpu passthrough is a suitable option? New OS/dualbooting is a little too extreme for me :frowning: I’d rather just keep not playing like I have for the past few months.

No I don’t know sorry :frowning: I’ve never done anything like that before. Nobara Linux is my first time using Linux though and I solely use it for WoW, I found it very easy to install and use

I don’t think it’s AMD. I have an Nvidia card. Been crashing like crazy since 10.2. Tonight was really bad. 7 crashes and counting.

Im running a 7900xtx and crashed like 5 times tonight on mythic Tindral prog which is super frustrating… The only thing that works is to run DX11 which costs me a lot of fps I already don’t have in raid. Hopefully AMD / Blizzard can figure this out

I would verify that you’re running an AMD driver and NOT the Windows 11 updated driver. Shut down all AMD utilities and just use the driver.

Start > All Apps > Windows System > Control Panel > Hardware Sound > Device Manager > Display Adapters > Your Drive information Tab > Right Click your video card > Properties

Surprisingly, I finally encountered this on a 6700 XT, but I think my underclock crashed and bricked the driver leading up to this. Prior, I had no issues at all on any drivers, including the hacked AFMF preview driver for the 6000 series.

Up until this issue, I was running on the official AFMF driver, which is 23.40.01.10, and have disabled MPO (which seems to help some people). I’m not actually using AFMF right now, so that’s not relevant to the issue.

I got the error again and crashed my PC when I ran the official driver automatically pulled up on the website. The above AFMF-sanctioned driver is NOT through that and comes from here:
https ://www.amd.com/en/support/kb/release-notes/rn-rad-win-2340-01-10-preview

I did go through the long initial WoW startup of building the shader cache. If you crash off of that, I’d manually clear it via Adrenalin and try again. It’s annoying, but worth a shot.

Edit: Adjusted my tuning, and have gone back to the AFMF driver I linked above. No issues so far.

Swapping to dx11 is the only key “fix”. DX11 ain’t so bad either. Hardly any frame differences. Still get 200+ in dungeons.

Shame. But it is what it is.

Guys the issue has been resolved in the newest preview driver. I’ve done everything suggested in this thread and more and the issue won’t resolve itself. The new preview drivers have been 100% stable and only thing that has worked. Tested in all the popular areas that was making the other drivers timeout and it’s been perfect.

Trust me the issue is gone, WoW wasn’t the only game having this issue. It appears that the new drivers fixed the driver timeout in other games too.

Just google “23.40.01.10 preview” and you will see the official amd page.