All characters missing?

Updated the game client through the launcher and now zero of my characters are visible, and the game is behaving like I do not have an account. (Graphic for ‘free trial’ etc.)

It’s as if the game client isn’t talking to Blizzards servers to see my account information.


Edit: The launcher was set to “starter edition” for some reason. I only have one account so I wouldn’t have even touched that drop down menu.

Anyway, I’m leaving this post up just in case this happens to someone else.

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Double check the account dropdown list to make sure you’re logged into the right account.

It likely switched on you.

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Yup, that’s exactly what happened! Is this happening to many people? Very weird that it would switch itself, because I’ve only ever had 1 account and I do not change the account setting.

Thanks for the help, and I promise more coffee will be consumed going forward!

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This happens quite often surprisingly. It’s usually the first thing to check.

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Ha! In my defense, there was a lack of caffeine in my brain. :frowning:

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