After updating all my hoard characters are gone.
Your gona have to be specific ingame or forums if forums try logging in and out a few dozen times.
Make sure the drop down box for the account selection is allowing you to login to the license you normall would for those characters. It can sometimes switch to a random license.
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Do you mean for Classic, Neveliia? I see three Horde characters on Azuresong, last logged into yesterday.
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