So i went to Deepholme and found and killed Aeonaxx. he didnt drop anything.
I have 4 screenshots showing aeonaxx dead and red tagged boarder, my Details addon showing my dmg done to him, my combat log showing my dmg done, and my mount collection searching for the mount he drops, Phosphorescent Stone Drake.
https://imgur.com/b5Mxjpl
https://imgur.com/ApMLTDX
https://imgur.com/JyuPV8I
https://imgur.com/hKo7mrzGet rid of the first “e” if that’s what you’re searching with, come back if that doesn’t work. The search box uses exact match.
i just typed in Pho and it shows the mount unhighlighted, in here was just a typo. if i could post links you’d see it in the SS
When I got mine, I had the mount drop into my bags and mailed to me.
If you are sure that you were the only one to tag & damage it, first try a full UI reset (as detailed in Support Article linked below) to rule out a display issue.
If you are still not able to see the mount, then putting in a ticket might be needed.
If you lack the ability to directly post links (requires Trust Level 3), then highlight your URL and click the </> icon above where you are typing.
That will allow the whole URL to be posted (albeit without the ability to click it directly). It will look similar to this:
www.worldofwarcraft.com
Then anyone wanting to visit the link can merely copy/paste your link.
thank you, i edited that in. I hope its enough proof
enough proof for what? This isn’t a ticket. There are not any GMs on the forums.
so sorry, i just returned after years away. forums used to be a way to report issues.
You can just use the link I provided earlier to submit your ticket.
Here it is again.
ty, i just filed a ticket in game. ill try that too if it is not connected
You might be remembering the Bug Report forum, Razier. Though when there are realm or log in issues, we do collect some information to help look into those through this and our Technical Support forum. 
In any case, it looks like you have a ticket open so a Game Master should be able to check our logs. If they can verify the kill they may be able to help recover the mount. Good luck!
yes, that was what i remember. an TY i feel the SS’s should be enough so i hope to get it soon.
We can’t use Screenshots are evidence, but they can aid in our investigations. I should note response times are a little lengthy at the moment, but keep your ticket open and a Game Master will get to you as soon as they can.
As a fellow mount collector, I wish you all the best on this inquiry. I know what it is like to have to wait so long to get the mount that you want to drop.