Account suspension

so i was told to post this here, i used mrp addon, and after leaving thursday night, igot a notification for a penalty, i submitted a few tickets trying to figure out what had caused it, then a help gm enlightened me, after getting a few other opinions from people on the forums maybe possibly the issue was that i reported someone and i came off as me being the reportee? im unsure honestly but i just want to try and prevent this from happened again so that i can keep enjoying the game i dump all my time into.
-edit- this was resolved, the mark was removed and was compensated game time for the wrongful action. thanks blizzard and gamemasters for their quick reply this time

Not likely, but if you broke chat rules when the person you were reporting did, they can action both of you for the violations.

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For clarification:

I suggested the OP post here based on their thread in General Discussion. Wrongful penalty? or blizzard negligence

  • Poster was suspended, appealed, and was given a list of things that were supposedly said on the account.
  • Suspension is over, but poster wants to prevent this from happening again.
  • Poster is confused about why they suspension happened when they were not even home. It was explained that actions often come well after reports so that is not unusual.
  • Poster is very sure they did not say the things the GM reported as attributed to the account.
  • Poster uses an RP addon and HAS reported someone else before - with things they would not (wisely) repeat here.

In the past I have seen a rare error where a person reporting through the RP addon ends up being suspended instead of the actual offender. I am guessing the report format looks a bit different and can cause confusion.

Seeing as this is an Information Desk so to speak, is there any chance of getting some clarification on this particular suspension? Is it due to a mistake due to addon reporting or was the text actually from the poster’s own account?

If someone was on their account that would be important to know. If it was because they used the addon to report someone else, that is also important to know.

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In that case, you remove the addon completely, and let the addon authors know there is an issue with their coding.

While you absolutely can be sanctioned for what you’re writing in the RP add-on (any of them - MRP, TRP3, etc), just running the add-on isn’t against the rules.

If you’re harassing another player by broadcasting something like “Fred Weasley is a hacker!”, that can bite you in the butt. If you’re posting inappropriate language or content, they can get you on that too.

And yah, I was typing all this when I saw Mirasol’s post. I remember once too, when someone had reported another player but the GM got mixed up and sanctioned the reporter instead of the reportee.

No, that is not really quite what is going on. Vrak got really confused with it himself so it is worth asking about this. If that is what happened then the strike on the account would need to be removed.

The addon itself did not do the report so it is not inherently bad. It is the way the report shows up on the Blizzard side. It is not common, but it can be confusing.

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i did remove the addon completely and now using trp instead, i just dont want this black mark on my account if possible

I don’t think any Forum Support Agents are on duty tonight. There is no guarantee of a response, but hopefully tomorrow maybe someone can double check this and clarify what is going on.

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Did you submit an appeal? If not, that’s the way to get the suspension reviewed.

https://us.battle.net/support/en/help/wf/wow/1450/1609/submitted

If you did appeal and got a response, the GM who reviewed the appeal will let you know if it is upheld or removed. If the suspension is removed, the black mark on your account is removed too.

Just keep in mind, if they do not overturn the suspension, you can appeal again until they tell you no more appeals will be heard.

EDIT: So even though the suspension is over, if the suspension is ultimately overturned, the black mark will be removed.

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maybe i over did it, i currently have 5 tickets about this matter, 3 which are closed, after the helpful gm told me why i got the action the 4th was plain ignored, the first two gms simply said the action stood but never explained why i got the penalty

Yes, they did. This was the thread from GD.

so i know this might not be the best place to do this but Friday when i went on vacation i got a notification my acct got suspended, no idea what for just saying i broke some community guideline, so being curious i submitted a ticket to figure out what for, but why does it take 3 tickets to finally get a answer, and then the person who finally answered, his name was Ingrothar, says i typed all these horrible things, but i know i didn’t, is anyone else having issues with curse forge being manipulated or is this simply blizzard singling me out for possibly a bad interaction they had with me in a dungeon or something, i would try and ask blizzard support but it seems they just simply ignore you nowadays instead of trying to improve or fix a situation.

This is very possibly one of the rare cases where reporting through the RP addon is confusing and makes it look like the reporter said the bad things that they reported.

Not quite so simple and has even confused our lovely FSAs before.

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The irony being that not only was it mucked up by the GM doing the investigation but even the resident centaur had gotten a little tripped up while looking into things.

Just for reference’s sake:

Oh, and also this one too, that referenced the case above this.

OP, I wish you luck with getting things sorted out. Please do come back here and update us if/when they do if you think to!

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Thank you!!! You are some sort of archival goddess or something.

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My google-fu is strong. I’m just glad I’m not the only one who remembers the random situations a lot of the time. xD

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First you do not need 5 tickets on this! Second look at your MRP add on and look at your profile. Many people have got suspensions before for the content of their profile in the RP addon.

True Vorsol, however OP did not have anything inappropriate in their profile and instead the GM suspended them and not the one who got reported for the bad profile. As noted above, this has happened before where the GM suspended the wrong person.

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Were you the reportee at some point, Rikolaw? I’m not seeing any tickets from you reporting bad RP Addon Text.

I can confirm that the text that was quoted at you was not from you. That was definitely quoted in error and not from you. I apologize for the confusion that may have caused.

However, that is not the text you were penalized for. You were penalized for chat found in your RP addon, which was found to be inappropriate. For reference, it would have been the content directly after “still in the process on redoing everything”… As well as your motto. Neither are very appropriate. Apologies again for the miscommunication.

Now, with that said, it does look like there are some aspects of this that are under review, so you may receive an additional communication.

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To be clear, all the text shows up in the logs and if you are familiar with how the logs organize the data there shouldn’t be an issue. When I first saw it, I had a hard time determining which person the text originated from and who was the reader.

That’s been cleared up just by experience with it now. :slight_smile:

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Thanks for taking a look and clearing it up for the OP. Sounds like while they were told the wrong info, the suspension was valid and time has been served already.

At least now they know what the issue was and can edit/avoid it in the future.

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just got a reply back, sorry for the late update, i did recieve the 3 day suspension in error, it was a issue with reviewing logs and addon text, this mark was removed from my account

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