I had the same situation happen. Suspended on July 3 and resuspended this morning. Appealed about 7 hours ago-should i just be patient? 
Itās the only thing you can do at this point. Good luck!
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i had the same thing happen to me.
how do i re open a ticket marked as resolved
When you click on the ticket, if thereās no option to reopen it for āmore helpā, then youāll need to open a new appeal.
If you need a link, hereās one for appealing:
https://us.battle.net/support/en/help/product/wow/181/1609/solution
Thanks Perl, i did think it was weird that the Gm stated this is his response
āIf you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.ā
But i was unable to due to it being mark as resolved, now i wont have priority i guess.
Suspension fixed, it seems like it was automatically done even before my ticket was answered, so for people in the same situation they may be actioning it automatically.
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When you buy gold from Blizzard directly in retail, it means that someone in-game has actually farmed/earned that gold legitimately.
When you buy gold from an illegal gold seller, it means that the gold has been obtained from illicit means. Stolen/hacked accounts for example. When you buy gold in classic/TBC, youāre typically buying it from accounts that have been maliciously hacked or from those using automated botting software.
Iām honestly not sure what the point of the rest of your post is supposed to be about other than you feel that accounts that have been hacked or botting are both okay. Blizz disagrees.
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Becasue people are going thru 3rd party sites to obtain stuff illegaly that can result in accounts getting hacked and personal information. As long as theres players too lazy to either A buy a token or b earn it the hard way theres cockroaches that will take advantage of it and its not isolated to wow every mmo has this issue its a multi billion dollar industry and no thats not a typo. people are lucky there accounts arent closed outright for being this stupid.
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Read my post again. Really donāt think you read past the portion you quoted. Think you missed the point. Where do I say
The point is, buying gold creates an unfair advantage regardless how the gold is obtained, two wrongs shouldnāt make it right. Unfair is unfair. Buying a wow token is really no different.
Buying gold to up your game regardless of how it is obtained is unfair no matter who is buying or selling.
Look at world of tanks for example, they sell higher tier tanks that someone like myself just wants to play the game and not dish out all kinds of cash to keep my game play fair against those that spend a lot of money and for the guy that didnāt buy this rare or once in a lifetime offer gets annihilated when faced against the person who did.
In this instance with blizzard against the player and the gold sellers is hypocritical to say the least. Hey you canāt sell your gold but I canā¦
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Apples to oranges. I hate when people try to compare games, as each has their own way about them. How does purchasing gold offer an unfair advantage? Either you farm it, play the AH or however one wants to go about building themselves a nest egg - how are those people any different than those who donāt have the time or the desire to work for their gold? In the end there will always be people who have more gold than others. Blizzard saw that no matter the sanctions and all of that, people would still buy illicit gold, so they offered a legal way within their own system - and yes, with a profit there for themselves too.
Why does it matter if someone has the gold to buy some outrageously overpriced top raid tier BoE, however that gold was obtained? Just because Bob over here slaved for weeks to afford it doesnāt make it any different that Steve over here with his token-earned stash bought the same piece.
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Thatās like saying thereās no difference in buying things from a retailer and a thief. Itās the āsameā goods. Except itās not. Gold-sellers donāt just sell gold obtained by illicit means. They can also steal/sell credit-card information. Itās not just your account that can be affected.
If you donāt want to buy help with gold, donāt. It is possible to play the game, including end-game, without ever having bought runs through raids/mythic dungeons.
If you are playing PvE, you donāt get annihilated by anyone. If you are playing PvP, buying your rank doesnāt make you a good player nor does it give much if any advantage over a player that played their way to their ranking.
Except that all the gold belongs to Blizzard. None of it is āyoursā. People selling gold are selling things they do not own. Gold that is obtained by botting. Gold that is stripped from compromised accounts.
It allows players who have money but not gold to get gold. It allows players who have gold but not money to pay for game time. It does not involve shady third-party companies that may be part of a criminal entity. It does not involve botting. It does not involve stolen accounts. It does not involve stolen credit-card information.
If you have a problem with someone else getting something you donāt have because they paid someone to help them with it, donāt. Once the new tier or the next expansion is out the items they just paid a bunch of gold for is outdated and needs to be replaced. The end-point in WoW is constantly changing.
If you have a problem with people buying services with gold or getting gold from buying a token, post in General Discussion. The ones who make those decisions donāt take feedback/suggestions from Customer Support and the SFAs here are not liaisons with them.
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