My silence is now over and as I was not informed by the GM’s when initially silenced, or despite my 3 Appeal responses in an attempt to learn what I had said that would have resulted in me being silenced so I may avoid doing so in the future (As I see others with vulgar names, or even provide vulgar in game chat that continue to be unactioned via name changes, or receiving a silence themselves), I would greatly appreciate it if I could be emailed - as I’m sure it can’t be said on the forums - what lines exactly got my chat silenced for 8 days.
I lost out on a week of content as I could not even apply for Premade Groups. This was the first account action (that I’ve been informed of) in the roughly 16-17 years my account has been around.
I just want to know what I said that was found to be so severe that no leniency could be found in given the lack of previous actions, and length of my account existing.
As previously mentioned, if it could please be emailed to me So I can learn from my poor decision, I would very much appreciate it.
There are no GMs on the forum. At best, one of our SFAs may pop in and give you a general idea of what you said.
It is a fairly recent change, unfortunately, where a snippet of the conversation that used to be provided in the email you would have received announcing the sanction - is no longer being done. We don’t know why, it was a Dev decision.
That you were only silenced was a leniency, actually. It’s seeming more and more that silences aren’t being offered and it jumps right into suspensions because silences just aren’t proving to be effective by and large.
Hopefully an SFA can offer some sort of insight, but it isn’t always guaranteed. Good luck to you.
I do not with to come across as rude when I say this, so I do preface it with that, I just don’t know a better way to phrase it other than I am fully aware that GM’s have no presence on the forums.
However, speaking with the Appeals queue is honestly getting me nowhere except canned responses over and over which show that my tickets were not even being read.
Following the initial Appeal, all I asked was to be told what it was exactly that I had said, to which I got the response “We have reviewed this and it will not be overturned”. I’m unsure if this is the automated system, or one of the outsourced support agents who simply do not want to do anything more than the bare minimum, but it is getting exhausting putting in a ticket only to be met with the same standardized response.
I know it’s a slim to none chance, however, I would like to know exactly what line was found to be “abusive” chat, as more times than not - my “abusive” responses are antagonized out of me. PvP is a vulgar, and confrontational wasteland in Random Queues, and I have a strong idea of which line may have done me in, but at the end of the day, I want to know if my suspicion is correct, or if I was just punished for the run of the mill vulgarity.
I have more of a backbone to me than to report someone because I simply didn’t like what they said in the chatbox.
As someone in a prior BG i was in said “It’s amazing that in a game focused around killing people, we’re not allowed to kill them in the chat box.”
Edit: I am Cerylia. I just forgot that was the selected character.
I appreciate the response and at least providing more clarity than the ones looking at appeals provided, It feels a little silly to punish over commonly used vulgarity such as that when the profanity filters exist. I understand that the filter is not protection against action being taken, but at the same time, I feel it should be - as it is optional, and enabled by default. It’s entirely up to the individual whether or not they would see what was said.
I feel like the response you provided is enough to inform me of which interaction it was from, and I’ll handle things better in the future… I hope you have a wonderful day Orlyia.
Not rude at all, I get hit with the assumption that I’m being rude or nasty quite often myself. And I do apologize - the majority of people who come here do not know that, unfortunately, so I try to start off with that to try and help stem what expectations someone may have.
But looks like our resident sleepy panda has popped in, so all is good! Good luck to you in the days going forward. ^^
I’m seconding Vorsol. It is not best to just disable chats. The majority of people can and will play this game and never be hit with any warnings or sanctions.
The option is there, yes. But it is poor advice to throw out in every single thread that gives you the opportunity to. People are well aware they can disable their chats and the option is there should they choose to. The better advice is to just to follow the rules. Or not, and then they’ll face the consequences for that.
OP, I’ll apologize for the brief derailment. The poster in question is just getting to the point of being spammy with this poor advice and…yeah. I can’t help myself.
Your welcome to post but need to really post good advice. You implied if they chat and get reported they would face a account action. At least how you implied it.
Just not so. There is good advice and what could be miss information
Hi, as the poster, I will say that your comment was not very helpful. Whether or not a blue acknowledges you does not validate, or invalidate your comments.
Leilleath provided respectful and concise information. I’m not here to tell you what you can or cannot say, but your responses are not being constructive to the thread which has now concluded. At this point, you seem to just want to be confrontational for some reason. I hope you’ll choose to provide more insightful information in future instances.
Alternative facts are not facts. It is absolutely false that you will get in trouble “just” for being reported and that chat is risky. If there is nothing in the chat that is against the rules, no action will be taken. You have been told that over and over.
Just saying this is one of the best OP follow up inputs in a long time. To the point, but polite and using actual facts.
Coffee and comfy beverages for all! Also pie and cookies.
You absolutely are, and no one is contesting that. Heck, I love seeing new folks chiming in and offering differing perspectives. And I can appreciate you’re wanting to help, but I’ve seen the advice you’re offering has been reported enough to be hidden in more than one thread at this point. And before that inevitable accusation comes out (not necessarily from you, but it has and inevitably will again) - no. It’s not mass reporting or even people jumping accounts to report you multiple times.
People are welcome here, and all are invited to try and help folks. But telling people to turn off their chats should not be the response to every single thread. Beyond that, I’m leaving this as it is because I don’t want to derail OP’s thread any further. It was a request and a suggestion because enough reports - if they’re being upheld - it could put your own posting in peril. That was also a reason for my request, as I truly don’t want anyone to lose their posting privileges. Good day to you.
Just so you know for future reference, the existence of the profanity filter is not an excuse to break chat rules. It’s an extra layer of protection that people can optionally use if they don’t want to see it. Even if they had it on and did not see what you said, it would still be a violation and actioned accordingly.
Profanity doesn’t bother me at all, I can talk like a drunken sailor at times…with my friends, or other private places. But there is a time and a place for that…I do not use it in public chat in the game, because it’s against the rules no matter what the context is.
Also keep in mind that even though they are much more hands off with guild chat, as it is considered at will and not public…but even in guild chat it is possible to cross the line and they will look into reports. It typically has to be worse than just someone using profanity to step in with guild chat though.
Just going to pop in here. While I said your participation is welcome, as anyone is welcome to post here, we do try to help when someone has an issue/concern.
The advice of, well there isn’t anything you can do people will report you no matter what, best just turn off your chat… isn’t really constructive advice. Especially when that seems to be a standard answer for you.
It’s like saying, well people break the law so you might as well just not bother… just let it happen… That doesn’t build the kind of community we want.
Yes, people can report you for nearly any reason. However, the majority of time that simply doesn’t happen. Most of the time when we look into the complaints of “I was mass reported” there is nearly always a violation in the reported text.
And I do apologize - the majority of people who come here do not know that, unfortunately, so I try to start off with that to try and help stem what expectations someone may have.
