I’m reaching out to address an issue with my World of Warcraft account, specifically within Wrath of the Lich King Classic, which has been temporarily locked. This lock seemed to have been triggered shortly after I initiated a faction change and server transfer, leading me to believe the automated systems might have mistakenly flagged my account.
Despite my efforts to rectify this through the recommended channels, I’ve only encountered automated responses that haven’t shed light on the situation nor offered a resolution. The lack of clarity and progress is disheartening, as I am deeply invested in returning to the game. I have already attempted to reset my password, hoping it would unlock my account, but unfortunately, it didn’t rectify the issue. Could anyone please provide guidance or assist me in this unlock blackhole I’ve been in for 4 days?
Would be greatly appreciated if I could receive assistance from a live representative who can provide insight, guidance, and ideally a resolution to the unexpected lock on my account. I am confident that with your help, we can quickly resolve this issue.
note: my ticket is 3-4 days old. I’m fine with waiting, I just hope it’s not a generic automated response.
Nothing is automated template yes automated no are u opening a problem with purchase ticke or purchase failure ticket those tend to be answered quicker.
The ones you’ve filed under appeals won’t go very far I’m afraid.
Your most current is in the correct category - and is 22 minutes old. Is there a reason you used a fake name on this account? I don’t know if that is playing into this, but the rules say you need to use your actual info. Might want to get that sorted once this current issue is resolved.
Yes i just put undead rogue because i like to stay private. And i kept putting in tickets because it’s been days without any response. Should i remove my other tickets? thank you for the help.
They should address both of them together once this comes up in queue, but appeals is just a poor category for this type of issue and could easily not get the attention it deserves.
Your other ticket, however, is in the right place.
You do understand no one but blizzard can see your real name. Well unless you connect with them through real id but you only do that with people you know in real life. Other wise you can use battletags.