My Battle.net account (Darling#13575) was suspended approximately 15 hours ago yesterday for what was vaguely and nonspecifically stated in Blizzard’s email notification as “Account Hacking.”
Less than a month ago, due to my friends’ persistent urging to return to playing Classic WoW on the new anniversary realms with the release of BWL, they spent days insisting I come back to the game with my Warrior. After thinking about it for a couple of days, I decided to create a WoW account for this purpose. For over three weeks, I dedicated myself to the character, investing hours upon hours of gameplay to reach level 60 on my warrior and obtain my pre-raid BiS gear, along with my guild’s help in acquiring items like such as Lionheart Helm, Flurry Axe, and a few others.
Yesterday, in the middle of an UBRS run trying to get the TSS shoulders, my Battle.net account was banned. The only reason I was given was “Account Hacking.”
My account is US-based, but the suspension was issued by the EU moderation team. I appealed this illogical suspension under ticket number EU99011632, and the response from a BOT was:
“After a careful investigation of your Battle.net account, I can confirm that it has been found in violation of Blizzard’s End-User License Agreement. Additionally, during the period of the violation, I found no evidence that the account was compromised. Therefore, we confirm that the penalty is correct, and we will uphold the original decision.”
How is it possible for an account with less than a month of playtime—one that has only focused on leveling and farming dungeon items—to be suspended for this reason?
I need the assistance of an actual moderator to resolve my issue not an automated bot response. I use and pay for blizzard’s services precisely for this reason: to receive proper support.
Nobody is safe here
