I was a vanilla player that got convinced to come back and play with some friends. When I purchased the game I thought I was bringing my original account back to life. I guess I was wrong and somehow created a new account. All of the characters I rolled over a decade ago are stuck on a different account and Blizzard is unwilling to move the characters for free. Every time I inquire I get identical messages about character account transfers. This is extremely frustrating especially with a 3 day response time between messages.
I have tried to be accommodating and would be satisfied with two level boosts to catch me back up and let me play some different classes. I am very annoyed and want help.
So, why can you not access the old account?
I can but I don’t have a subscription on it and I used the level boost on the new account already.
Well, Blizzard doesn’t offer free moves unless a server is overloaded with players. Depending on the number of characters you have on the old account, maybe move one or two at a time each month, just so your money outlay is not as hurtful on the pocket book.
But sadly, and mounts, achievements and account bound stuff will stay with the old account, so it might not be feesable to move them.
You can always move your characters from the new account over to old one, but the same restrictions will apply.
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Blizz isn’t going to give you two free boosts, let alone one. They’re not going to move all of your toons for free either as there isn’t anything wrong with the account.
I’m not sure what you want Blizz to do here. You can have your old account added to your Battle net account and play on that.
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It looks like your most recent ticket has received a reply and they’re offering to refund your recent purchases so that you can apply them to the old wow account instead.
I know it’s not exactly what you were asking for but it seems to address this problem and get you where you want to go - even though you have to redo your character boost.
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Of course not. They have the Character Transfer service for that, and no one is getting those for free. First off, they are a business and are not going to give away their paid services for free. Second off, you can imagine the outrage from millions of players who have to pay.
Well, yeah. You’re asking for free character transfers, and their response is going to be “we don’t give those for free”.
Now then, you can ask if there’s any other paths, such as getting a refund for the purchase on the new account, so that you can buy the upgrade on your old account. But as said before, asking for free stuff is not going to succeed.