"Access Violation" crashes are happening constantly since the Siren Isles update

The “Access violation” crashes are happening so much this game has become unplayable. I have crashed like 20 times in the past hour. Everyone is writing it off as a processor issue. I have the latest BIOS updates, everything is updated. I’ve played fine for MONTHS with maybe 1 crash a day or 2 back to back. But it’s actually impossible to play now because of this. Every other game is fine. Literally no other game does this. Half the time, topics like these get stifled, ignored, and closed because there’s a pinned blue post about it that provides absolutely no solution.

2 Likes

Any technical information about your pc? Can’t advise much as a fellow player without knowing this. A dxdiag might be helpful. We could refer you to the support page for self diagnosis.

I’m not even able to update the patch it slows down tremendously when i start the download for no reason considering I have decently fast internet and nothing is boggling down my network at them moment and then I get these errors whoops something failed like what is this ? Is this the new standard for gameplay? the little time I have to play this game is boggled by hours upon errors up download and initialization issues? come on man blizz what are you doing ? P.S. restarted a bunch of times literallly just played this game for 2 months have very few add ons . ya like not cache.


System Information

  Time of this report: 12/18/2024, 12:31:59
         Machine name: HIDDEN FOR SUPPORT
           Machine Id: {1F38681D-3077-475E-BC6F-8396BD242F4B}
     Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
             Language: English (Regional Setting: English)
  System Manufacturer: ASUS
         System Model: System Product Name
                 BIOS: 1805 (type: UEFI)
            Processor: 13th Gen Intel(R) Core(TM) i9-13900KF (32 CPUs), ~3.0GHz
               Memory: 32768MB RAM
  Available OS Memory: 32558MB RAM
            Page File: 22306MB used, 37898MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.4
DxDiag Version: 10.00.22621.3527 64bit Unicode


DxDiag Notes

  Display Tab 1: No problems found.
  Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


Display Devices

       Card name: NVIDIA GeForce RTX 4080
    Manufacturer: NVIDIA
       Chip type: NVIDIA GeForce RTX 4080
        DAC type: Integrated RAMDAC
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_10DE&DEV_2704&SUBSYS_168819DA&REV_A1
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 32328 MB
Dedicated Memory: 16050 MB
Shared Memory: 16278 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.677734,0.313477), Green(0.275391,0.647461), Blue(0.151367,0.064453), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: MSI G32C4
Monitor Id: MSI3DA6
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dcf94619172aceb0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dcf94619172aceb0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dcf94619172aceb0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dcf94619172aceb0\nvldumdx.dll
Driver File Version: 32.00.0015.6109 (English)
Driver Version: 32.0.15.6109
DDI Version: 12
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.1
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 9/4/2024 7:00:00 PM, 799664 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6444-11CF-B76D-87360EC2ED35}
Vendor ID: 0x10DE
Device ID: 0x2704
SubSys ID: 0x168819DA
Revision ID: 0x00A1

  System Manufacturer: ASUS
         System Model: System Product Name
                 BIOS: 1805 (type: UEFI)
            Processor: 13th Gen Intel(R) Core(TM) i9-13900KF (32 CPUs), ~3.0GHz

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Not sure which version of MB you use, but this article references settings to help with the Intel 13/14 K series CPU.

https://www.asus.com/us/support/faq/1053456/

There might be new Nvidia drivers also, for your 4080.

Not sure if either will fix your issue, but it’s a start. Not sure how much drive space you have on your wow install drive.

It’s neither of those things. I have 500gb of free space on the drive. Graphics drivers are up to date. Any troubleshooting you can think of, I have tried it.

You updated your bios? Those chips were running outside their recommended specs and caused irreparable harm for some of them.

I’d put together a new machine very recently. Was running fine up till the patch, but I’d also updated some drivers the day before as well. Wow and another game were crashing out on me. WoW was giving the access violations. Had like 5 of them in a short period of time.

My sis was crashing out on the other game as well, much more graphical intensity on it. (had also just built her machine)

We both went in to BIOS and changed our ram frequency from the speed listed on the box, which I had manually entered, and changed back to auto.

I’d also seen the bit about using intel defaults for the 13 and 14th gens. Ours is 12 so we’d reverted those back to board defaults, I may go back in and change it and see what happens.

You might try changing the ram frequency to auto. It might help. Both games have been very stable for me now.

1 Like

I have also been having these Access violation “Memory can’t be read” errors for nearly 2 months.

No issues at all with this computer for 4 years and this issue started immediately after a windows update.

Updated all motherboard drivers via armory crate
Updated motherboard bios and installed an associated Intel chipset update as instructed by Asus
Updated steelseries sound drivers
Nvidia app reinstalled and driver up to date.
Ran a memory test as suggested and resulted with no issues with ram.
Windows 11 reinstall from USB drive (keep your stuff option)

Win 11
10700k
Z490 rog strix gaming - e
32GB ram set to xmp2
4080 super rog strix

Also having frequent crashes, freezes, and restarts of discord
Firefox tabs crashing regularly
Hearthstone has crashed once or twice
Timberborn will regularly crash after 1-2 minutes of play.

Haven’t tried many other games but the ones I have will crash with no error message.

I’m pretty sure this is related to the windows 11 update. Correlation isn’t causation of course, but I’ve tried everything under the sun besides a full wipe of my SSD and starting over…

Was unable to successfully update win 11 until maybe 2 days ago. Finally fully up to date there.

Yes, I’ve updated the BIOS. Months ago and recently as well. It’s never been this bad.

+1 to the crashing. Same deal, up to date BIOS, including 14th gen micro code fix an all that. Up to date GPU drivers. Crashing since Siren Isles.

1 Like

How long was the CPU in use before getting the updates? Possibly permanent damage?

A few months, but I had under clocked until it was available. Had a new AIO installed via a local shop who flashed the oatch fix and they tested it all (was still under parts warranty thankfully).

(Posting on another character because I noticed I was in an alt, irrelevant to the info, but just so you know I’m the same dude lol)

An access violation is a Windows error, not a Blizzard one. Troubleshooting those errors in this forum can only go so far since Blizz makes WoW and not Windows. However, the most common reasons access violations pop up are:

  • Insufficient permissions on directory (antivirus/anticheat interference)
  • Corrupted permissions in Windows (new admin account to resolve)
  • Insufficient system resources (older PCs or faulty components)
  • Bugged/corrupted GPU driver (run DDU and reinstall)
  • Incorrect memory mapping (virtual memory issue)
  • Faulty RAM or CPU (test/update BIOS)
  • Malware (well…)

Edit: Had to add the last one, for completion’s sake.

I have the exact same issue, and I’m using a new high end Alienware. You’d think!

Mine crashes about 6 times an hour. I can’t run multiple copies of WoW either anymore.

Are you using an i9 chip that is on the Intel list of problem processors?