It is showing you using the Intel graphics. Is your monitor plugged into the right card?
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I am having the same problem - and it started with the Siren Isle update, no amount of “this is your PC problem” is going to help here, this is definitely a memory issue with how the game is accessing memory.
My Computer didnt change during the Siren Isle update - but you know what did - WoW.
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Bump. I need answers Blizz, I literally cant play the game I get this crash at boot for Retail.
not an expert , but previous tech posts have indicated the crash at boot issue was because the world of warcraft folder properties were changed from read and write to read only.
I am not sure if that is your problem , but it is easy to confirm. if that is the case, switch it back to read and write and see if it starts.
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Yes I am! I have all three advanced features turned off right now, still crashes. I’ve tried all the combinations, still crashes.
I’ve run the extensive tests provided by Dell (I’m sure they are crap), but they all report nothing wrong.
I’ve set the RTX 4090 card to lowest graphics settings and still no luck.
The advanced features won’t be related to problems with the i9 chips. Some of the chips experienced irreparable physical damage due to incorrect specs given by Intel to the motherboard manufacturers. More info here:
Unfortunately the exhaustive list of items posted in most of the threads about this issue have not worked to resolve this issue for me. Hardware related issues… both physical and Firmware have been ruled out. Reinstalling WoW after ensuring all items removed from the machine has been ruled out. Recently did a restore of the OS and did not resolve.
This issue started for me and became constant with the pre-launch of TWW. No one thing produces this error and it seems completely random. The error code absolutely comes up as a window error but ONLY occurs for Wow. No other software creates this error… absolutely not a single one.
Today a second machine has now begun experiencing this issue, It is an AMD.
Something this game is doing in the background and its interactions with Windows is causing wow to hard crash and it appears to be an issue exacerbated by not only the launch of the expansion, but the launch of each of its patches so far.
Ok I have found a solution, at least for my system personally. After spending the better part of a weekend troubleshooting this issue. Run a memory check on your systems (Windows Memory Diagnostic, Memtest) if it shows you have an issue that is the problem. $50 and new RAM later it runs again, I wish I knew more about why exactly but this was my conclusion. Good Luck!
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Check your antivirus program. If you are running Windows Defender, for example, and you have Core Isolation enabled, the Memory Integrity setting may be causing your issues. Try turning that setting off and see if the crashing goes away.
Visiting my brother for the holidays, I noticed that this specific issue caused sporadic crashes, but only while playing WoW. Nothing was amiss while browsing with Firefox, watching YouTube or Twitch, or playing Warframe.
His specs:
Windows 11 Home 64-bit
ASRock Z690-C/D5
13th Gen Intel® Core™ i9-13900KF
NVIDIA GeForce RTX 4070 Ti
32GB RAM @ 4400 MHz
Ran the Intel Processor Diagnostic Tool and it passed, but I’m seeing if re-installing World of Warcraft will fix it.
If this doesn’t work, I’m going to see if there’s a BIOS update for his specific motherboard.
Update: His BIOS is 10.01, and the latest is 15.01 – there have been 5 updates since then, so hopefully this is the solution.
Update 2: It appeared to work, for a time, but now I am getting them again.
Exception: ACCESS_VIOLATION - The instruction at “0x00007ff6aa6344cb” referenced memory at “0xffffffffffffffff”. The memory could not be “read”.
Update 3: Disabling Core Isolation appears to have curtailed the issue for now, but if it persists, I will update again.
Access violation errors are still running rampant. They got a little less frequent on tuesday through thursday but now they have rendered the game almost unplayable at character loading screen. I have an i9-14900 at 3.20 Hz
So, after suffering through this issue for the past week, I found the following resolution. Works for laptops with Nvidia graphics.
- Add Wow to the MS Game Bar so the game bar can manage background resources while you play. This saves RAM and frees up your CPU.
- Make sure Windows Power Management is set to Performance.
- Make sure Nvidia Control Panel is set to performance.
- If you use Alienware Command Center, or some other CPU/GPU management application, set it to performance and disable overclocking. You’ll still have the Intel TCU driver for that, and in the AWCC at least, you still get fan control.
- Go to your BIOS and set it to discrete graphics only. This stops Windows from bouncing back and forth between the Intel graphics and Nvidia providing for a much more consistent experience.
These changes will reduce your CPU temp by about 20% and so eliminate erratic CPU/GPU behavior due to thermal events, which is what may be causing WOW to crash. your CPU is too hot so it reduces voltage which causes the video card to freak out, which causes WOW to crash.
Locations that are all fff and zeros indicate a driver or a hardware issue. More than that is that a driver crashed. They also could be an unstable overclock unstable ram
If he ran that CPU for any length of time using speed step with the wrong specs that Intel gave the motherboard manufacturer it is very likely that the CPU is damaged. There is something like a 60 or 70% failure rate for those CPUs because of the aggressive overclocking that speed step did to them
How would I go about checking that? I was able to look at my text message history with him and he bought this particular computer on Amazon back in August 2023.
I think it is the Velztorm Praetix, with the specs as listed on their website:
CPU: Intel i9-13900K 2.20GHz
Memory: 32GB DDR5
GPU:GeForce RTX 4070 Ti 12GB
Storage: 1TB PCIe SSD + 1TB HDD (which has since been replaced with another SSD afaik)
By updating the BIOS, removing any overclocks on the CPU and RAM, and seeing if it’s still happening. Beyond that, you would need the CPU tested solo by a PC technician.
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Hold on, it’s a windows error that seems to be happening only with blizzard products. That sounds like maybe it’s actually a blizzard error. Notice how all of the complaints are after major patches? Windows didn’t make those patches, Blizzard made them. I’ve been forced to run every diagnostic imaginable, on a pc build in August 2024 from Maingear. Zero issues found. I’ve run the OCCT stress tool. Zero errors found. I’ve done a complete clean reinstall of my Nvida drivers. Everything I do runs amazing, until I try to play WoW. Then it’s constant access violations. On the rare chance you do get into the game, (hardcore anniversary realms lately) it will crash anytime you try and use the auction house, or /reload.
I just don’t see how this is not a Blizzard issue.
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It could be, it’s just not a common error in the community, no matter how many posts you find here.
Hopefully your managing to submit the error reports for development to review.
Otherwise for a player only discussion page more information on your crash is needed as I suggested before.
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Ok, how do i make sure I’m submitting the error reports.
What information do you need? I really don’t want to list the entirety of my pc build.
There’s a newer bios stating better stability for the 14900k,
https://www.msi.com/Motherboard/Z790-GAMING-PLUS-WIFI/support
AI Overview
[image]
7E06vH7 is an update code base for the MSI Z790 Gaming Plus Wi-Fi ATX motherboard, which supports Intel 12th and 13th generation processors. The update includes:
- Improved system stability when switching to CSM mode
- Updated the CPU uCode version to 0x123 to optimize CPU performance for 14th Gen CPUs
- Added support for Intel Application Optimization (APO) for Intel 12th and 13th generation Core processors
- Updated the ME Firmware to version ME_16.1.30.2361
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