Ability/Loot Lag on Oceanic Servers Despite Normal Latency

Support Technical Support
1468
Hellloooooooo again blizz, even though we both know you don't still need this info:

When: Now
Where: Boralus
Toon: Rhetoricka
Realm: Gundrak
Warmode: Off
Solo.
Latency: 16h/18w

Afk'd in boralus to feed pets and get dinner sorted, came back to the curse of the OCE peak hour lag.
1469
10/03/2018 12:22 AMPosted by Lichdoll
I mean, I live in Australia so I think it's unlikely any latency issues I'm suffering from are unrelated to the issues many of the posters here are suffering.

Ppl most complaining in this post r no ping spike, also no bigger ping than 100. So I guess it’s not related. Ur question will most likely not be answered in this post, most ppl play on Australian server, not those US server. So it’s different topic here.

Also need to point out most ppl here have better experience in US server than some Australian server on peak time.
1470
10/03/2018 12:22 AMPosted by Lichdoll
I mean, I live in Australia so I think it's unlikely any latency issues I'm suffering from are unrelated to the issues many of the posters here are suffering.

This thread is specific to people who are on Oceanic realms (regardless of where they live to begin with) having a specific problem of fixed low latency but high levels of "input" latency that aren't displayed. Taking five seconds to loot, instant casts taking similar lengths etc. It has been acknowledged as a known problem.
1471
When: Now (6pm, QLD Aus time.. that's server time too, for those on the sped bus).
Where: Boralus
Toon: Diabella
Realm: Gundrak
Warmode: Off
Solo
Latency: Apparently 30, but it sure as fudge wasn't.

Went to do a graceful jump-moose-leap onto the mission boat, resulted in a half jump down the ramp, then moose leaped into the side of the boat. Now my moose has a flat face. Got drenched. It's okay, I'll use the rope to get on the mission boat --- right? Sure, after I wait FIFTEEN SECONDS FOR AN INSTANT CAST TO HAPPEN BEFORE MY CHARACTER MOVES. Now I have wet mage cakes, and my mission followers got bored waiting and went on strike. I hope you're happy.
1472
Massive 5+ second lag in Drustvar on Khaz right now. Game reports world/home as a solid 20ms as usual. I have tried warmode on and off, no difference.
1473
currently sitting on 18 thousand MS? anyone else having this issue?
1474
10/03/2018 02:36 AMPosted by Vó
currently sitting on 18 thousand MS? anyone else having this issue?


yes myself and a few guildies are well over 20k ping
1475
I am loathe to request compensation/restitution for services, having worked in tech support for a significant portion of my working life. But I want something returned for this awful experience since launch.

This is beyond the pale, I want a FULL technical explanation of what is happening and why they are unable to fix it. Give me all the details, I don't care if I have to google the terms and do my own research.

I want to know what this monumental, catastrophic screw up is about, and why it has taken so so so so so so so long to even diagnose, let alone cure.

I am levelling my Boomkin alt as we speak, all my casts are delayed by up to 3 sec. I spam 2 starfires, nothing happens. Then the mob, who is is 40%, simply dies.

This is so far from acceptable there are no words.
1476
The 1s and 0s are getting a held up somewhere in the pipes this evening.
1477
24ms for home and world but even scrapping 9 items takes almost 1 minute......

- Khaz'goroth
- This character
- right now
-War mode OFF
1478
Can you please just disable sharding in OCE.
1479
10/03/2018 01:08 AMPosted by Diablollas
When: Now (6pm, QLD Aus time.. that's server time too, for those on the sped bus).


It wont match server time next week :D
1480
We should go public with this. Like voice it out to one of them prolific WoW Youtubers or something.
1481
God damn it, this is still happening! Right now, dath'remar server, in vol'dun.

I just used my flight master whistle and it didn't work because of the god damn lag! The bird came, hovered over me for a while, my character eventually jumped on, then we didn't move, then eventually my character dismounted and it disappeared! Oh, but I still got the effing cooldown. Thanks for that.
1482
So... 2 months on and still no fix?
What's going on there Blizz?
1483
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 126 | 126 | 0 | 0 | 1 | 0 |
| 203-26-31-43.static.tpgi.com.au - 0 | 126 | 126 | 16 | 19 | 75 | 17 |
| nme-apt-bur-wgw1-be-10.tpgi.com.au - 0 | 126 | 126 | 17 | 20 | 98 | 17 |
| 203-219-107-206.static.tpgi.com.au - 0 | 126 | 126 | 17 | 19 | 70 | 18 |
|Bundle-Ether-13.win-edge901.melbourne.telstra.net - 0 | 126 | 126 | 17 | 19 | 71 | 18 |
|bundle-ether11.win-core10.melbourne.telstra.net - 1 | 122 | 121 | 18 | 20 | 29 | 18 |
|bundle-ether12.ken-core10.sydney.telstra.net - 1 | 122 | 121 | 30 | 32 | 49 | 30 |
|bundle-ether1.ken-edge903.sydney.telstra.net - 1 | 122 | 121 | 29 | 30 | 42 | 30 |
| equ3005137.lnk.telstra.net - 1 | 122 | 121 | 29 | 34 | 98 | 30 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| 27.111.251.106 - 0 | 126 | 126 | 30 | 33 | 86 | 31 |
| 103.4.115.248 - 1 | 122 | 121 | 30 | 32 | 44 | 32 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

This Character
Solo
Voldun
Warmode Off

How much do we need to crowdfund to get a couple of Blizzard techs down in Aus to see this from OUR point of view? ITS BEEN 2 MONTHS. HOW. DOES.THIS.STILL.EXIST.
1484
These issues aren't isolated to just OCE, I'm in Canada on US West servers and there's similar lagginess that comes and goes. Not to mention Overwatch has had issues of a similar nature for months on end causing double animations with a stable connection.

They're less severe here I would say after reading some of the posts but still very apparent.
1485
Was farming mats last night. Suddenly phased into another shard mid-combat and all the loot that was yet to be collected suddenly disappeared along with the mobs I had aggro.

Then came the server latency. It was awful.
1486
10/03/2018 01:06 AMPosted by Llammy

This thread is specific to people who are on Oceanic realms (regardless of where they live to begin with) having a specific problem of fixed low latency but high levels of "input" latency that aren't displayed. Taking five seconds to loot, instant casts taking similar lengths etc. It has been acknowledged as a known problem.


Sorry, but is there a difference? Input latency? I am also taking five seconds to loot, instant casts taking similar lengths etc. You're not actually experiencing *low* latency clearly. I'm posting in this thread because *I* think it's related based on having read multiple pages on this thread of people experiencing the exact same problem I am - you don't have to agree and I could be wrong, but you're basically saying get out and it's not really helpful.
1487
10/03/2018 04:02 PMPosted by Lichdoll
Sorry, but is there a difference? Input latency? I am also taking five seconds to loot, instant casts taking similar lengths etc. You're not actually experiencing *low* latency clearly. I'm posting in this thread because *I* think it's related based on having read multiple pages on this thread of people experiencing the exact same problem I am - you don't have to agree and I could be wrong, but you're basically saying get out and it's not really helpful.
You're unlikely to get assistance in this thread as the core issue that players were reporting has been identified and is being worked on. Your issue is explicitly different so a new thread would be more likely to get you somewhere.

To explain so you don't feel like you're being fobbed off - the thread's issue is specifically a server-side issue relating to sharding going awry. 'Latency' is felt (long loot times, casting, etc.) but not actually reported in the UI because it's not a connection issue but the server having difficulty coping with the load. If the UI is actually giving you a latency reading that is higher than normal then that would be a connection issue, which is separate, and may relate to some wonky routing or degraded service.

With all of that said, are you on TPG/iinet NBN? Guildies on those services last night had their connections hammered into unplayability. Tethering your phone might be a quick way to identify if this is your issue.
10/03/2018 07:04 AMPosted by Skeptikk
How much do we need to crowdfund to get a couple of Blizzard techs down in Aus to see this from OUR point of view? ITS BEEN 2 MONTHS. HOW. DOES.THIS.STILL.EXIST.
They don't need to get anyone out to recreate the problem, that's been done (though it did take far too long). The point we're at is waiting on them to figure out how to write a fix without a butterfly effect screwing us further, and to package it with other server fixes.