Okay, here's another one.
The lag came and went then came back again.
Here's a report for you from Zuldazzar or whatever the place is called.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mygateway.gateway - 0 | 590 | 590 | 1 | 1 | 12 | 2 |
| 10.207.80.1 - 0 | 590 | 590 | 7 | 10 | 20 | 8 |
| 58.160.250.129 - 0 | 590 | 590 | 8 | 12 | 24 | 12 |
|bundle-ether4.woo-edge901.brisbane.telstra.net - 0 | 590 | 590 | 9 | 12 | 26 | 10 |
|bundle-ether5.woo-core1.brisbane.telstra.net - 0 | 590 | 590 | 9 | 13 | 26 | 11 |
|bundle-ether20.chw-core10.sydney.telstra.net - 0 | 590 | 590 | 19 | 23 | 36 | 23 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 1 | 586 | 585 | 19 | 28 | 311 | 142 |
| equini3.lnk.telstra.net - 0 | 590 | 590 | 19 | 24 | 93 | 22 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 0 | 590 | 590 | 20 | 26 | 110 | 23 |
| xe-1-0-1.gw101.sy3.ap.equinix.com - 0 | 590 | 590 | 21 | 26 | 94 | 22 |
| 27.111.251.106 - 0 | 590 | 590 | 20 | 24 | 40 | 22 |
| 103.4.115.248 - 0 | 590 | 590 | 21 | 24 | 38 | 22 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Nathardrick:
An update would be appreciated. Try fishing right now
Cast..wait...hook...5 seconds later..fish appears in window...five seconds to loot.
Can we please have a dev or an engineer or a tech to come talk to us and tell us whats going on.
An update would be appreciated. Try fishing right now
Cast..wait...hook...5 seconds later..fish appears in window...five seconds to loot.
Can we please have a dev or an engineer or a tech to come talk to us and tell us whats going on.
At this stage everything is pointing to Oceanic servers not being able to handle the traffic from 4pm - 11pm in our time, let's just say AEST. I got up at 9am this morning and all way through 'till 4pm the game was fine. No lag at all. This is a traffic issue I believe.
I'll continue to post these reports it if it keeps getting us responses but let's not dance around pretending its our fault here, this is clearly a server side issue.
I'll continue to post these reports it if it keeps getting us responses but let's not dance around pretending its our fault here, this is clearly a server side issue.
Turn off sharding in new content. But of course they cant now since they have promised balanced warmode shenanigans. This has to be at the root of the issue.
Update: I shifted to Legion Dalaran. issue was gone in 3 seconds flat. Issue is restricted to BFA areas.
I check in on this thread daily to see if we have had any improvement on the lag.
None whatsoever. 2 weeks in and still. lagging. in. bfa. zones. at. peak. hours. on. oceanic.
None whatsoever. 2 weeks in and still. lagging. in. bfa. zones. at. peak. hours. on. oceanic.
It feels quite obvious that this point that Blizz really doesn't care. They know the problem will subside with time when enough people simply stop playing. They've realised that there's literally no reason for them to put any effort into fixing it because it will eventually fix itself.
They know that because we're the dumb Aussies on the other side of the world that there's nothing we can do and they can just sit and laugh at us while the rest of the world plays BfA normally.
Imagine if this was happening to big US servers. Blizz HQ probably would have been shot up by now which is probably why they put so many more resources into them.
They know that because we're the dumb Aussies on the other side of the world that there's nothing we can do and they can just sit and laugh at us while the rest of the world plays BfA normally.
Imagine if this was happening to big US servers. Blizz HQ probably would have been shot up by now which is probably why they put so many more resources into them.
they are bad people who lie.
08/17/2018 07:39 AMPosted by ZuvykreeHowdy!
We are currently investigating this issue and need more information to narrow down the problem. When the issue is occurring please run a [url="https://battle.net/support/article/000027780?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]WinMTR [/url] to host IP: 103.4.115.248 for 10 minutes. Post the results back here within code blocks </>. Other information we would like to know:
- Does this latency only occur in Battle for Azeroth zones or anywhere in game?
- When the latency is occurring what does your Home/World latency report. You can see this by placing your mouse over the red question mark next to your bags.
This information will help us greatly! Just make sure to collect it when the issue is at it's worst and during the time frame stated.
Thank you!
- Only appears to happen in the open world of BFA Zones (really havent spent any time in old world zones so cant say any different)
- Home/World latency displaying 31ms both, but the game is obviously laggy, ability and loot delay, its not fun.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 919 | 919 | 0 | 0 | 6 | 0 |
| 203-26-31-43.static.tpgi.com.au - 1 | 903 | 899 | 16 | 21 | 95 | 17 |
| nme-apt-bur-wgw1-be-10.tpgi.com.au - 1 | 903 | 899 | 17 | 22 | 102 | 18 |
| 203-219-107-206.static.tpgi.com.au - 1 | 911 | 909 | 17 | 22 | 64 | 18 |
|Bundle-Ether-13.win-edge901.melbourne.telstra.net - 1 | 911 | 909 | 17 | 22 | 95 | 19 |
|bundle-ether2.lon-edge901.melbourne.telstra.net - 1 | 903 | 899 | 17 | 23 | 115 | 18 |
|bundle-ether10.exi-core10.melbourne.telstra.net - 1 | 915 | 914 | 18 | 23 | 72 | 19 |
|bundle-ether12.chw-core10.sydney.telstra.net - 1 | 903 | 899 | 29 | 35 | 145 | 31 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 1 | 911 | 909 | 27 | 39 | 245 | 28 |
| equini3.lnk.telstra.net - 0 | 919 | 919 | 29 | 37 | 126 | 31 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 1 | 911 | 909 | 28 | 38 | 104 | 42 |
| 27.111.240.17 - 1 | 907 | 904 | 28 | 34 | 138 | 29 |
| 27.111.251.106 - 1 | 904 | 900 | 30 | 35 | 111 | 33 |
| 103.4.115.248 - 1 | 907 | 904 | 0 | 39 | 121 | 39 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
1-10 second loot lag from server side is unacceptable.
Have posted several winmtr posts... how long is this going to take as it looks like nothing will be done about it.
(In my industry we can activate VM resources within minutes, obviously its too hard or too much of an expense)
Have posted several winmtr posts... how long is this going to take as it looks like nothing will be done about it.
(In my industry we can activate VM resources within minutes, obviously its too hard or too much of an expense)
I'm done with this. My sub was due to renew next month, so I've cancelled it. Pointless playing when I spend more time almost dying, or dead.
I'll keep watching the forums, and if/when it is resolved, I may come back.
I'll keep watching the forums, and if/when it is resolved, I may come back.
Just had a couple small raid groups skirmishing in Boralus, the Lag was unbelievable.
Can we pleeeeeeeeeeease get a response that gives us some idea of what is happening and when it might be fixed by.
I know we're a small portion of your customer base, but come on, this is just getting stupid.
Can we pleeeeeeeeeeease get a response that gives us some idea of what is happening and when it might be fixed by.
I know we're a small portion of your customer base, but come on, this is just getting stupid.
We are currently investigating this issue and need more information to narrow down the problem. When the issue is occurring please run a WinMTR to host IP: 103.4.115.248 for 10 minutes. Post the results back here within code blocks </>. Other information we would like to know:
- Does this latency only occur in Battle for Azeroth zones or anywhere in game?
- When the latency is occurring what does your Home/World latency report. You can see this by placing your mouse over the red question mark next to your bags.
home 27ms
world 30ms
8pm AEST
feels like 400ms - 1-2 second delay on anything
questing in freehold currently
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 626 | 626 | 2 | 2 | 4 | 2 |
| nme-sot-dry-bras21-Lo20.tpgi.com.au - 0 | 626 | 626 | 2 | 3 | 34 | 3 |
| nme-sot-dry-wgw1-be-10.tpgi.com.au - 0 | 626 | 626 | 2 | 3 | 28 | 3 |
| 203-219-107-202.static.tpgi.com.au - 1 | 622 | 621 | 2 | 3 | 26 | 4 |
|Bundle-Ether19.lon-edge901.melbourne.telstra.net - 0 | 626 | 626 | 2 | 3 | 43 | 4 |
|bundle-ether10.exi-core10.melbourne.telstra.net - 0 | 626 | 626 | 2 | 4 | 28 | 5 |
|bundle-ether12.chw-core10.sydney.telstra.net - 0 | 626 | 626 | 12 | 14 | 42 | 15 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 0 | 626 | 626 | 12 | 25 | 281 | 14 |
| equini3.lnk.telstra.net - 0 | 626 | 626 | 13 | 21 | 105 | 20 |
| xe-1-0-1.gw102.sy3.ap.equinix.com - 0 | 626 | 626 | 13 | 23 | 107 | 23 |
| 27.111.251.114 - 0 | 626 | 626 | 13 | 19 | 57 | 20 |
| 103.4.115.248 - 0 | 626 | 626 | 13 | 21 | 48 | 23 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
08/29/2018 05:17 PMPosted by Matsujin08/29/2018 04:08 AMPosted by IskrahThis issue is a pretty basic problem.
Working as an access engineer in telecommunications i see it consistently.
Blizzard does not currently have enough server capacity to maintain the oceanic player base on their shard system.
The servers / shards are congested as all hell.
Remember the days before oceanic servers? They wanted to do a deal with Telstra but it costed too much money so they had to wait.
This is basically the issue now, they have the servers, the BFA launch in oceanic was larger than expected and now they need more bandwidth to feed the servers.
They don't want to spend the money and rather than pay for a higher tier bandwidth plan they are waiting for the player base to thin out back to standard numbers that they had towards mid/end of legion when most likely the oceanic player base was much lower than it currently is.
Bandwidth issues would be more visible in terms of latency. This is almost certainly server lag. As in the VMs are chugging for some reason. The Network Engineers at work (who all play) are pretty sure this is definitely not a network issue, and is instead in the server itself, probably to do with sharding.
But Blizzard will fix it, eventually. Stuff like this can be complex.
Not necessarily.
A lot of the new sharding technology is done by cloud based platforms.
The base game is still located on a dedicated server.
Out latency is determined by the connection to said dedicated server, if the issue lies in between (which is most likely does) the dedicated server and the cloud based service than that won't reflect our in game latency.
Because the issue is only located in BFA zones this is based on the cloud services they are using for the new zone shards and thus isolated solely between those 2 POIs
This lag is getting ridiculous, please fix.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 157 | 157 | 1 | 3 | 15 | 3 |
| 203-219-198-41.tpgi.com.au - 0 | 157 | 157 | 2 | 10 | 41 | 13 |
| syd-apt-ros-wgw1-be-20.tpgi.com.au - 0 | 157 | 157 | 4 | 11 | 50 | 14 |
| be300.sglebbrdr11.aapt.net.au - 0 | 157 | 157 | 4 | 11 | 49 | 13 |
|TenGigE0-3-0-19.chw-edge901.sydney.telstra.net - 0 | 157 | 157 | 4 | 12 | 72 | 13 |
|bundle-ether13.chw-core10.sydney.telstra.net - 0 | 157 | 157 | 5 | 12 | 47 | 14 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 0 | 157 | 157 | 3 | 23 | 218 | 13 |
| equini3.lnk.telstra.net - 0 | 157 | 157 | 45 | 57 | 105 | 59 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 0 | 157 | 157 | 6 | 19 | 105 | 15 |
| 27.111.240.17 - 0 | 157 | 157 | 6 | 16 | 51 | 16 |
| 27.111.251.106 - 0 | 157 | 157 | 4 | 11 | 50 | 14 |
| 103.4.115.248 - 0 | 157 | 157 | 4 | 11 | 51 | 13 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Anyone got any tips on how to get a different shard... its not much fun to die from lag.
home 6ms/ world 8ms
Caelesrasz, in Stormsong Valley, typical bad lagging when using spells, collecting quests, mining, fishing, looting an object. Movement seems normal, latency is perfectly normal, chat is normal.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| MyGateway.Home - 25 | 2096 | 1582 | 0 | 0 | 53 | 0 |
| . - 25 | 2096 | 1582 | 0 | 5 | 20 | 5 |
| No response from host - 100 | 831 | 0 | 0 | 0 | 0 | 0 |
| . - 25 | 2096 | 1582 | 0 | 5 | 30 | 5 |
| . - 0 | 1583 | 1583 | 5 | 6 | 451 | 6 |
| . - 25 | 2096 | 1582 | 0 | 6 | 80 | 5 |
| . - 25 | 2095 | 1582 | 0 | 7 | 87 | 6 |
| . - 25 | 2095 | 1582 | 0 | 6 | 24 | 6 |
| . - 25 | 2095 | 1582 | 0 | 6 | 33 | 6 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Caelesrasz, in Stormsong Valley, typical bad lagging when using spells, collecting quests, mining, fishing, looting an object. Movement seems normal, latency is perfectly normal, chat is normal.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| MyGateway.Home - 25 | 2096 | 1582 | 0 | 0 | 53 | 0 |
| . - 25 | 2096 | 1582 | 0 | 5 | 20 | 5 |
| No response from host - 100 | 831 | 0 | 0 | 0 | 0 | 0 |
| . - 25 | 2096 | 1582 | 0 | 5 | 30 | 5 |
| . - 0 | 1583 | 1583 | 5 | 6 | 451 | 6 |
| . - 25 | 2096 | 1582 | 0 | 6 | 80 | 5 |
| . - 25 | 2095 | 1582 | 0 | 7 | 87 | 6 |
| . - 25 | 2095 | 1582 | 0 | 6 | 24 | 6 |
| . - 25 | 2095 | 1582 | 0 | 6 | 33 | 6 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| static-43-245-30-129.nsw.delion.com.au - 0 | 572 | 572 | 0 | 0 | 0 | 0 |
| gi2.intergate.syd.delion.com.au - 1 | 557 | 553 | 0 | 0 | 33 | 0 |
| gi0-6-602.edge-1.syd1.delion.com.au - 1 | 553 | 548 | 0 | 0 | 42 | 0 |
| gi1-0-4.core-1.syd3.delion.com.au - 1 | 568 | 567 | 1 | 2 | 38 | 1 |
| gi0-1.bdr-1.syd1.delion.com.au - 1 | 560 | 557 | 1 | 22 | 361 | 1 |
| 55497.syd.equinix.com - 0 | 572 | 572 | 1 | 1 | 37 | 1 |
| 103.4.115.248 - 1 | 565 | 563 | 1 | 1 | 33 | 26 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Before BfA, on Oceanic Servers, my latency was around 1-4ms, while here on the US, it is around 145-170ms. Now, my average latency on the Oceanic servers is around 30ms, but feels like playing around 600ms, while on the US, my latency has increased to around 250ms min, but feels like playing with almost 900ms.
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| static-43-245-30-129.nsw.delion.com.au - 0 | 572 | 572 | 0 | 0 | 0 | 0 |
| gi2.intergate.syd.delion.com.au - 1 | 557 | 553 | 0 | 0 | 33 | 0 |
| gi0-6-602.edge-1.syd1.delion.com.au - 1 | 553 | 548 | 0 | 0 | 42 | 0 |
| gi1-0-4.core-1.syd3.delion.com.au - 1 | 568 | 567 | 1 | 2 | 38 | 1 |
| gi0-1.bdr-1.syd1.delion.com.au - 1 | 560 | 557 | 1 | 22 | 361 | 1 |
| 55497.syd.equinix.com - 0 | 572 | 572 | 1 | 1 | 37 | 1 |
| 103.4.115.248 - 1 | 565 | 563 | 1 | 1 | 33 | 26 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Before BfA, on Oceanic Servers, my latency was around 1-4ms, while here on the US, it is around 145-170ms. Now, my average latency on the Oceanic servers is around 30ms, but feels like playing around 600ms, while on the US, my latency has increased to around 250ms min, but feels like playing with almost 900ms.
Is there any update on this?
Where are we and is there a solution?
Where are we and is there a solution?
08/30/2018 05:01 PMPosted by AehlIs there any update on this?
Where are we and is there a solution?
Last update was 5 days ago :(
It's horrible for me on Nagrand, Barthilas less so however I get frequent d/c instead.
Finally managed to get winmtr installed so I will be able to post some of my findings when I'm next online.