08/25/2018 05:15 PMPosted by
Aehl
I have heard this sentiment frequently. The longer this goes unfixed the more people are saying Blizzard doesnt care because we arent American.
It isn't a geographicaly based comment so much as a numbers one. I assume that the active US-based servers have a high population (ie a lot of paying customers). Therefore if happened there they'd be getting more voices speaking on it on all the various communications options (eg streaming, forums, websites, yahoo, etc etc). Bad publicity, in effect.
08/25/2018 05:15 PMPosted by
Aehl
I have heard this sentiment frequently. The longer this goes unfixed the more people are saying Blizzard doesnt care because we arent American.
It isn't a geographicaly based comment so much as a numbers one. I assume that the active US-based servers have a high population (ie a lot of paying customers). There if happened there they'd be getting more voices speaking on it on all the various communications options (eg streaming, forums, websites, yahoo, etc etc). Bad publicity, in effect.
And like I put above, it's likely Blizzard is using the sharding system to reroute traffic elsewhere, which they've admitted to doing with the RP servers and have done this many times before, to avoid the mass pop servers collapsing due to how overfull they are but it's still putting a lot of strain on the system.
Usually not one for saying stuff like this but as soon as my Sub is up if they havnt fixed this !@#$ i wont be resubbing until its fixed. This input lag is infuriating enough that its making me NOT enjoy this game. 1-2 second inputs just kills the flow of the game and over hours of gameplay is just wasting huge amounts of time.
21+ pages here and MANY other Forums posts from OCE > Tech support > Customer support of people complaining about this issue since BFA RELEASE and the only response we are getting is about doing tracerts. I know they need to do their test but the amounts of information people are sending through to them should be enough for them to figure out what is causing the issue and at least give us some damned information about what they are doing to rectify this on going issue.
We need a fix not excuses.
This "Fan" has become a pissed off paying customer.
08/25/2018 08:38 PMPosted by
Oxipie
Usually not one for saying stuff like this but as soon as my Sub is up if they havnt fixed this !@#$ i wont be resubbing until its fixed. This input lag is infuriating enough that its making me NOT enjoy this game. 1-2 second inputs just kills the flow of the game and over hours of gameplay is just wasting huge amounts of time.
21+ pages here and MANY other Forums posts from OCE > Tech support > Customer support of people complaining about this issue since BFA RELEASE and the only response we are getting is about doing tracerts. I know they need to do their test but the amounts of information people are sending through to them should be enough for them to figure out what is causing the issue and at least give us some damned information about what they are doing to rectify this on going issue.
We need a fix not excuses.
This "Fan" has become a pissed off paying customer.
Yeah, 15 bucks is 15 bucks anywhere. Blue post just making people more angry with this "OCE fans" !@#$.
Oceanic makes up <1% of total revenue for this game, so we get absolutely shafted on any issue that arises.
OCE simply does not matter to Blizzard, we could all pack up right now and never play again, and it would not even be noticed on the balance sheet. They would probably save money with not needing OCE servers.
Well, we matter enough for them to jack up the prices of server transfers and other services in line with the currency market.
But when it come to effective communication and actual technical support, we get some random blue spouting token lines about Traceroutes and 'we are investigating' and various other BS customer service lines that mean 'you are about 10th on our list of priorities'.
Tichondrius, Stormrage etc have any sort of problem, it is immediately pulled down and fixed. But approaching THREE WEEKS of up to 3s delay in the open world on Oceanc servers?... 'Screw those guys, we will do nothing and wait for population to drop'.
Like people have suggested, they have screwed up sharding something fierce and the routing between US and OCE servers is causing this delay, but instead of telling us anything to dispel or confirm that, they say send winMTR's to try to shift the blame away from themselves.
08/25/2018 08:38 PMPosted by
Oxipie
Usually not one for saying stuff like this but as soon as my Sub is up if they havnt fixed this !@#$ i wont be resubbing until its fixed. This input lag is infuriating enough that its making me NOT enjoy this game. 1-2 second inputs just kills the flow of the game and over hours of gameplay is just wasting huge amounts of time.
21+ pages here and MANY other Forums posts from OCE > Tech support > Customer support of people complaining about this issue since BFA RELEASE and the only response we are getting is about doing tracerts. I know they need to do their test but the amounts of information people are sending through to them should be enough for them to figure out what is causing the issue and at least give us some damned information about what they are doing to rectify this on going issue.
We need a fix not excuses.
This "Fan" has become a pissed off paying customer.
Blizzard are counting on many doing this as its way cheaper than adding more resource to the back end infrastructure. Thanks for helping alleviating the congestion.
Yeah I'm at the point now where I'm done with this Expac for now. It would likely be fun if I could do any outdoor content without people rubber banding around me and combat feeling like absolute horse !@#$ because every ability takes my entire GCD to even register it has been pressed.
Where does it happen? Everywhere in BFA.
What is my Latency saying? 23ms like it has for the last %^-*ing 2 years.
Idk why you guys are expecting this to be fixed quickly, the blue said "soon". Everyone knows what a Blizzard "soon" means and it sure as hell isn't soon.
It's been near 2 weeks of this. Why do I, playing from nz have to phase over to a us server to make the game playable?
And another
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.99.0.1 - 0 | 1025 | 1025 | 6 | 8 | 36 | 9 |
| No response from host - 100 | 206 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 206 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 206 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 206 | 0 | 0 | 0 | 0 | 0 |
| 59.154.142.42 - 1 | 1014 | 1011 | 8 | 10 | 28 | 11 |
| 220.101.73.6 - 1 | 1018 | 1016 | 8 | 11 | 53 | 11 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 1 | 1018 | 1016 | 5 | 12 | 94 | 11 |
| 27.111.240.17 - 1 | 1010 | 1006 | 7 | 11 | 45 | 9 |
| 27.111.251.106 - 1 | 1018 | 1016 | 8 | 10 | 55 | 9 |
| 103.4.115.248 - 1 | 1021 | 1020 | 7 | 10 | 31 | 9 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Look Blissard have no clue what the issue is.
Best we can hope for being oceanic is to wait it out, noboy from NA gives two sh!ts about OCE.
I'm just waiting for Doom Eternal haha
Blizzard are just preparing us for when they shut down the OCE server and move it back to NA. Small indi company Blizz can't afford to keep paying Telstra.
Logging in just to say that this is very frustrating for me. When I am alone doing quests, everything is fine. However, when there are a lot of people (in contested zones), there is like 1-2 seconds delay and man, I really want to bang my head to the wall. Frostmourne realm, btw.
Please fix, this has been happening since BFA pre-patch.
Drustvar right now, so much lag its almost impossible to loot, getting worse 4pm ish here. This is a joke, why has this not been addressed. I car not for any excuses regarding fully integrated pvp etc i chose a pve server for a reason , world pvp is crap. and excuses related to "peak times" are absolute rubbish as this is when PEOPLE ACTUALLY WANT TO PLAY! Un merge the servers if you cant mke it work, I dont care just fix it!
IT SHOULDNT TAKE 6 HOURS TO DO ALL MY WORLD QUESTS, PATHETIC!
This issue has yet to be fixed. It's reminiscent of playing vanilla wow at launch with the crazy loot/ability lag that's happening every single day. From what I've noticed the lag is either gone completely or minimal when in warmode. I shouldn't have to play warmode in order to avoid the lag.
Are there any updates with what is causing this and when this will be fixed?
Still having this issue all over Kul'Tiras, oddly enough it doesn't seem to exist in dungeons. Again both home and world ping at 23ms but it takes anywhere between 2-5 seconds for loot to show up and spells to cast. I transferred to an oceanic realm so I would no longer have to play with 230ms or more, but the lag experience at 230 is less than I'm getting now.
Frostmourne - Warmode off.
Ridiculous that this issue has persisted this long.
So bad today, the added weekend server load is killing the server not looking forward to peak today.
Tracing route to 103.4.115.248 over a maximum of 30 hops
0 DESKTOP-NLT9UG4.lan [10.1.1.20]
1 dsldevice.lan [10.1.1.1]
2 lo0.bras1.hba1.on.ii.net [150.101.32.142]
3 po20.bras1.hba1.on.ii.net [150.101.35.223]
4 ae0.cr1.hba1.on.ii.net [150.101.33.8]
5 150.101.35.200
6 be20.cr3.syd7.on.ii.net [150.101.33.28]
7 be-50.cr2.syd7.on.ii.net [150.101.37.12]
8 ae6.cr2.syd4.on.ii.net [150.101.41.124]
9 55497.syd.equinix.com [45.127.172.99]
10 103.4.115.248
Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-NLT9UG4.lan [10.1.1.20]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [10.1.1.1]
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% lo0.bras1.hba1.on.ii.net [150.101.32.142]
0/ 100 = 0% |
3 2ms 0/ 100 = 0% 0/ 100 = 0% po20.bras1.hba1.on.ii.net [150.101.35.223]
0/ 100 = 0% |
4 2ms 0/ 100 = 0% 0/ 100 = 0% ae0.cr1.hba1.on.ii.net [150.101.33.8]
0/ 100 = 0% |
5 13ms 0/ 100 = 0% 0/ 100 = 0% 150.101.35.200
0/ 100 = 0% |
6 25ms 0/ 100 = 0% 0/ 100 = 0% be20.cr3.syd7.on.ii.net [150.101.33.28]
0/ 100 = 0% |
7 25ms 0/ 100 = 0% 0/ 100 = 0% be-50.cr2.syd7.on.ii.net [150.101.37.12]
0/ 100 = 0% |
8 24ms 0/ 100 = 0% 0/ 100 = 0% ae6.cr2.syd4.on.ii.net [150.101.41.124]
0/ 100 = 0% |
9 24ms 0/ 100 = 0% 0/ 100 = 0% 55497.syd.equinix.com [45.127.172.99]
0/ 100 = 0% |
10 23ms 0/ 100 = 0% 0/ 100 = 0% 103.4.115.248
Trace complete.
Drustvar huge lag.
Doing my usual Demon Hunter parkour isn't possible due to lag between pressing space and glide beginning.
Died twice due to lag from fights.