Ability/Loot Lag on Oceanic Servers Despite Normal Latency

Look guys Id like to point out that despite it being almost two weeks we are talking about a fully intergrated PvP system surely that has to put alot of strain on server infrastructure.

I think people are being a little bit unreasonable if the face of what was from my Point of view and exceptional launch.

Im sure the techs are doing the best they can and constantly pointing out that they're doing nothing is not only ill informed but its insulting as well.

Have some damm respect this is not your local BBS
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 634 | 634 | 0 | 0 | 4 | 0 |
| lo1.bras21.per4.on.ii.net - 1 | 630 | 629 | 1 | 2 | 17 | 2 |
| ae25.cr1.per4.on.ii.net - 1 | 627 | 625 | 1 | 3 | 47 | 2 |
| be170.cr2.adl6.on.ii.net - 1 | 630 | 629 | 48 | 49 | 64 | 49 |
| be40.cr2.syd7.on.ii.net - 0 | 634 | 634 | 48 | 50 | 63 | 49 |
| ae6.cr2.syd4.on.ii.net - 1 | 619 | 615 | 0 | 50 | 127 | 53 |
| 55497.syd.equinix.com - 1 | 630 | 629 | 0 | 49 | 61 | 48 |
| 103.4.115.248 - 0 | 634 | 634 | 48 | 49 | 64 | 49 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Warmode turned off. Noticed it occurred just after being phased with new players and mobs during a world quest in Stormsong Valley. There was no noticeable packet loss/latency issues before this point in the zone. Has been almost unplayable since. World and Home latency has sat on about 50ms the whole time.

Hope this helps...
Still happening and its horrendous, I just dont play basically. this is a good way to kill the whole OCE community Blizzard. For me it seems combat related and spikes quite often when attacking mobs, ESPECIALLY when other players are close by or attacking the same mob. so maybe the mob scaling calculations?..
08/25/2018 05:42 AMPosted by Teyana

Have some damm respect this is not your local BBS


Strangely, people hold paid services to a higher standard than a free one.
Hey there friends,

We are still looking in to the issues impacting our fans on the Oceania servers. We are looking from our end and trying to gather information from your end. This will help us narrow things down.

Please keep posting here if the problem is better, worse, spikes at a time, and with the connection test.

Thanks again for following up, we hope to have a answer on this soon.

/Nathardrick
08/25/2018 07:13 AMPosted by Nathardrick
Hey there friends,

We are still looking in to the issues impacting our fans on the Oceania servers. We are looking from our end and trying to gather information from your end. This will help us narrow things down.

Please keep posting here if the problem is better, worse, spikes at a time, and with the [url="https://battle.net/support/article/27780?utm_source=Internal-TechForum&utm_medium=Posting&utm_campaign=BlizzardCS&utm_content=solution"]connection test[/url].

Thanks again for following up, we hope to have a answer on this soon.

/Nathardrick
Seems like Frostmourne just pooped itself. everyone in drust says they having 2k ping spikes and huge delay
Lightbringer-US here,
Been having severe FPS drops in Boralus but i've been having no other issues in any other locations in the game, I opened a ticket and after some back and forth with blizzard support trying to troubleshoot the issue Game Master Rinadar suggested I run a Winmtr test and post the results here.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dsldevice.attlocal.net - 0 | 1018 | 1018 | 0 | 0 | 5 | 0 |
|104-3-148-1.lightspeed.jcsnms.sbcglobal.net - 0 | 1018 | 1018 | 0 | 2 | 21 | 7 |
| 99.24.65.64 - 0 | 1018 | 1018 | 3 | 3 | 9 | 3 |
| 99.183.77.130 - 0 | 1018 | 1018 | 8 | 9 | 37 | 8 |
| 12.83.102.9 - 0 | 1018 | 1018 | 8 | 10 | 28 | 28 |
| 12.122.157.6 - 0 | 1018 | 1018 | 15 | 19 | 27 | 17 |
| gar24.attga.ip.att.net - 0 | 1018 | 1018 | 15 | 17 | 23 | 19 |
| 192.205.33.42 - 0 | 1018 | 1018 | 15 | 16 | 55 | 17 |
| dls-b22-link.telia.net - 0 | 1018 | 1018 | 33 | 37 | 69 | 33 |
| las-b24-link.telia.net - 0 | 1018 | 1018 | 65 | 66 | 102 | 65 |
| palo-b22-link.telia.net - 0 | 1018 | 1018 | 80 | 82 | 182 | 81 |
|singaporetelecom-ic-335366-palo-b22.c.telia.net - 0 | 1018 | 1018 | 77 | 77 | 108 | 77 |
| 203.208.173.137 - 0 | 1018 | 1018 | 78 | 81 | 193 | 78 |
| 203.208.190.18 - 0 | 1018 | 1018 | 226 | 226 | 242 | 226 |
| 124.19.61.3 - 0 | 1018 | 1018 | 224 | 225 | 263 | 224 |
| 220.101.73.6 - 0 | 1018 | 1018 | 238 | 239 | 279 | 238 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 0 | 1018 | 1018 | 224 | 226 | 299 | 225 |
| xe-1-0-1.gw101.sy3.ap.equinix.com - 0 | 1018 | 1018 | 233 | 235 | 317 | 237 |
| 27.111.251.106 - 0 | 1018 | 1018 | 229 | 229 | 238 | 231 |
| 103.4.115.248 - 0 | 1018 | 1018 | 238 | 238 | 244 | 238 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Latency was a steady 52/52 throughout the test.

Hope that Blizzard can get to the bottom of this issue.
Blizzard will be waiting until the in initial enthusiasm for BFA to subside and that will cure the issues on its own. A much more cost effective solution than wasting resource on the Oce issues. Obviously it is some kind of player congestion issue and for the "Blues" to suggest players still run tests after all this time is ludicrous.
Thanks again for following up, we hope to have a answer on this soon


And when is soon? Another two weeks? Three? How much longer are we going to have to deal with this?

We are still looking in to the issues impacting our fans on the Oceania servers


We are not "fans", we are PAYING CUSTOMERS.

Just FYI Nathardrick, the mood ingame isnt good and there are a LOT of very angry people. Ive posted what..two or three winmtrs already?

Please escalate this matter.
08/25/2018 05:42 AMPosted by Teyana
Look guys Id like to point out that despite it being almost two weeks we are talking about a fully intergrated PvP system surely that has to put alot of strain on server infrastructure.

I think people are being a little bit unreasonable if the face of what was from my Point of view and exceptional launch.

Im sure the techs are doing the best they can and constantly pointing out that they're doing nothing is not only ill informed but its insulting as well.

Have some damm respect this is not your local BBS


We are experiencing a problem, we have been asked to report on it when it happens. We are doing that.

It is not unreasonable for paying customers to be annoyed at a game issue that has such a difficult impact. The complaints would stop if the issue was resolved now rather than weeks after it was first brought up.

You have to wonder, if this was happening on Illidan or some other major US server, if it would take this long to fix....
You have to wonder, if this was happening on Illidan or some other major US server, if it would take this long to fix....


I have heard this sentiment frequently. The longer this goes unfixed the more people are saying Blizzard doesnt care because we arent American.

I dont agree with them, but I am hearing it more.

That and the fact the Oceanic forums havent seen a CM in over a year...hate to say it but the communication has been....wanting.
Still wading through horrendous lag.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 854 | 854 | 0 | 0 | 3 | 0 |
| syd-apt-ros-bras31-lo101.tpgi.com.au - 0 | 854 | 854 | 2 | 2 | 46 | 4 |
| syd-apt-ros-wgw1-be-10.tpgi.com.au - 0 | 854 | 854 | 2 | 3 | 47 | 3 |
| be300.sglebbrdr11.aapt.net.au - 1 | 850 | 849 | 2 | 3 | 13 | 3 |
|TenGigE0-3-0-19.chw-edge901.sydney.telstra.net - 0 | 854 | 854 | 3 | 3 | 45 | 3 |
|bundle-ether13.chw-core10.sydney.telstra.net - 1 | 850 | 849 | 3 | 4 | 9 | 3 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 0 | 854 | 854 | 2 | 12 | 220 | 3 |
| equini3.lnk.telstra.net - 0 | 854 | 854 | 3 | 5 | 82 | 3 |
| xe-0-0-0.gw101.sy1.ap.equinix.com - 0 | 854 | 854 | 3 | 5 | 93 | 3 |
| xe-1-0-1.gw101.sy3.ap.equinix.com - 1 | 850 | 849 | 3 | 6 | 71 | 4 |
| 27.111.251.106 - 1 | 850 | 849 | 3 | 3 | 6 | 4 |
| 103.4.115.248 - 1 | 850 | 849 | 3 | 3 | 6 | 3 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


3ms average ping in game, there's some minor jitter evident in this MTR run, but nothing that would cause the lag I and everyone else on Frostmourne is experiencing. This is not network lag, this is a server issue. Going on 2 weeks, this is far beyond inconvenience at this point.
08/25/2018 04:51 PMPosted by Torra
08/25/2018 05:42 AMPosted by Teyana
Look guys Id like to point out that despite it being almost two weeks we are talking about a fully intergrated PvP system surely that has to put alot of strain on server infrastructure.

I think people are being a little bit unreasonable if the face of what was from my Point of view and exceptional launch.

Im sure the techs are doing the best they can and constantly pointing out that they're doing nothing is not only ill informed but its insulting as well.

Have some damm respect this is not your local BBS


We are experiencing a problem, we have been asked to report on it when it happens. We are doing that.

It is not unreasonable for paying customers to be annoyed at a game issue that has such a difficult impact. The complaints would stop if the issue was resolved now rather than weeks after it was first brought up.

You have to wonder, if this was happening on Illidan or some other major US server, if it would take this long to fix....
The issue is happening on more than just OCE servers funny enough. There's quite a few low and medium pop NA servers having the issue but all they've really focused on is the massive pop servers and when Vol'dun was having server side lag, ignoring that the OCE realms all have it, multiple low-med pop NA servers have it, and Tiragarde has been a laggy mess since day 1, worse than Vol'dun was.

It has to be some sort of player congestion problem or something going on with the sharding/war mode. The server lag is very reminiscent of how it feels when multiple people are phasing between shards and switching shards for the elite world quests makes the issue even more pronounced.
Are we likely to see anything done about this any time soon because quite frankly.. at the two week mark it's taking far too long.

It's irritating as all hell to log on and to even do the FOUR QUESTS for an emissary you have to put yourself through the annoyance of spells not going off when they should be. You're honestly, at this point as a company on the whole, shooting yourselves in the foot. To not even have ANY recognition of it by anyone who matters (no offense to CM's - a more public eye is what i mean) on here or twitter or anywhere, is furthering the idea that noone cares because it is an oceanic issue and not a Method/Limit issue.
08/25/2018 07:33 PMPosted by Ajanna
Are we likely to see anything done about this any time soon because quite frankly.. at the two week mark it's taking far too long.

It's irritating as all hell to log on and to even do the FOUR QUESTS for an emissary you have to put yourself through the annoyance of spells not going off when they should be. You're honestly, at this point as a company on the whole, shooting yourselves in the foot. To not even have ANY recognition of it by anyone who matters (no offense to CM's - a more public eye is what i mean) on here or twitter or anywhere, is furthering the idea that noone cares because it is an oceanic issue and not a Method/Limit issue.


If it hasn't been fixed by the time my sub is up I won't be resubbing until there's some sort of resolution.
Yeah this server lag is getting insane and has been going on since launch.
Funny thing is when in dungeons, this lag is 99% gone and becomes very stable. Once they're finished and I go back to the "real" world, oh my here comes the lag again.
I feel like playing WoW in 2010.
I feel so sad.
I want to catch up with my friends.
But no... the server said no, doesn't care I paid same amount of subscription with them.
I watch WoW streamers and it seems they have zero issue regarding this lag.
I feel broken. Treated unfair.
I feel.. lost.
08/25/2018 07:33 PMPosted by Ajanna
Are we likely to see anything done about this any time soon because quite frankly.. at the two week mark it's taking far too long.

It's irritating as all hell to log on and to even do the FOUR QUESTS for an emissary you have to put yourself through the annoyance of spells not going off when they should be. You're honestly, at this point as a company on the whole, shooting yourselves in the foot. To not even have ANY recognition of it by anyone who matters (no offense to CM's - a more public eye is what i mean) on here or twitter or anywhere, is furthering the idea that noone cares because it is an oceanic issue and not a Method/Limit issue.
I think the problem is that it's not just OCE, it's just all the OCE servers are being affected the same as many low-med pop NA servers.

I'm on Arygos-Llane for example and see the exact same problem my OCE friends have on their servers. Perfect ping but 2-5 second input delays and massively spiking world latency the second I shard jump.

I honestly believe it has to do with sharding issues. They seem to have done a lot of work to make the high pop servers stable but the sharding system is pretty much bloody broken and the game pseudo implodes when people go shard jumping for the elite WQs that suddenly dump 40 new people into a new one.

Certain zones have been particularly bad, such as Tiragarde Sound's southern half, and Vol'dun last week, but notice that the latency and lag issues a lot of people are complaining about aren't necessarily noticed through outright MS increases but the server not responding to inputs. Then when people hop shards, everything goes from a 7 to a 10. And the fact that some zones will go go crap for a day and conveniently lines up with an elite WQ being in that zone that particular day. Nazmir for example runs fine until it hosts an elite WQ that day and the entire zone is a laggy nightmare. Then the next day it doesn't host one and it's perfectly fine.
08/25/2018 07:48 PMPosted by Iskyra
08/25/2018 07:33 PMPosted by Ajanna
Are we likely to see anything done about this any time soon because quite frankly.. at the two week mark it's taking far too long.

It's irritating as all hell to log on and to even do the FOUR QUESTS for an emissary you have to put yourself through the annoyance of spells not going off when they should be. You're honestly, at this point as a company on the whole, shooting yourselves in the foot. To not even have ANY recognition of it by anyone who matters (no offense to CM's - a more public eye is what i mean) on here or twitter or anywhere, is furthering the idea that noone cares because it is an oceanic issue and not a Method/Limit issue.
I think the problem is that it's not just OCE, it's just all the OCE servers are being affected the same as many low-med pop NA servers.

I'm on Arygos-Llane for example and see the exact same problem my OCE friends have on their servers. Perfect ping but 2-5 second input delays and massively spiking world latency the second I shard jump.

I honestly believe it has to do with sharding issues. They seem to have done a lot of work to make the high pop servers stable but the sharding system is pretty much bloody broken and the game pseudo implodes when people go shard jumping for the elite WQs that suddenly dump 40 new people into a new one.

Certain zones have been particularly bad, such as Tiragarde Sound's southern half, and Vol'dun last week, but notice that the latency and lag issues a lot of people are complaining about aren't necessarily noticed through outright MS increases but the server not responding to inputs. Then when people hop shards, everything goes from a 7 to a 10. And the fact that some zones will go go crap for a day and conveniently lines up with an elite WQ being in that zone that particular day. Nazmir for example runs fine until it hosts an elite WQ that day and the entire zone is a laggy nightmare. Then the next day it doesn't host one and it's perfectly fine.


Oh i agree. They've done something to totally bork the shard system. The best way i can explain how it feels for me in game at the moment is that they've stealth sharded me to an NA realm.. so it's not showing me as having 200 odd ping.. but it feels like i have MORE than 200 odd ping when i try to do anything that is in the open world. And you know what, i expect that when i join a group to do a WQ or whatever, i dont know why but even to this day, at least for oceanic players, we get stuck in that shard for forever till we log out once we join a group.

But this is happening with NO GROUPING, just logging in even in the city of boralus.. Try to do anything.. lag.
Two weeks is far too long for NOTHING. LITERALLY NOTHING, to have been done to try and fix this at all. Among other issues that are going on pending non-technical issues people are having with this expansion... i would think that maybe they'd have people actively working to fix the issue rather than what appears to be a couple of CM's being the only ones pretending to even acknowledge there's an issue.
That's why I said Tiragarde Sound is consistently bad. That zone is a mess regardless. But what's interesting is that every day is playing Russian Roulette with the other zones. Whichever zones host an elite WQ are the zones that also see the same problem.

That's why I'm wondering if it's an issue with the sharding system. They could be pushing some of the strain of the high pop servers onto the shards created by the low and med pops and the constant jumping of large groups of people into a small spot in each zone is basically wrecking the servers.

Day 1 of launch I only saw people from Arygos-Llane in Boralus, Stormwind, etc but after the initial "fixes," I've been seeing huge clusters of people from mass pops in Boralus and they admittedly borked the shard system for the high pop RP servers to deal with those servers outright crashing. It's entirely likely they did something to make the mass pops stable that is affecting our gameplay, then the shard hopping issue for WQs borderline crashing zones.
Basic summary is Blizzard may be using the OCE and low-med pop realms to reroute some of the traffic to keep the mass pop servers from imploding themselves due to being overfull which is creating issues with our servers as the reroute would be done through the sharding system.

Then on top of that, we're seeing massive amounts of people shard hopping every minute to do world quests which end up lagging out zones.