A returning players awful experience (account locked)

Not relevant. Either you broke the rules, or you didn’t. Spending lots of money is not a get out of jail free card.

1 Like

quite certain you are missing the point. Its not about expecting to be be allowed to break the rules, its about quality customer service, communication, and clarity… as the expectation.

1 Like

word choice (and quantity) has made the post difficult to decipher.

i hadn’t even noticed the use of “locked” until it was pointed out by someone else.

when someone starts using words which mean specific things in regards to account access, it gets confusing when those things don’t actually apply :stuck_out_tongue:
(especially in conjunction with not having received an email)

the vast majority of the OPs posts seem to be suggestion related, and won’t get seen here.

:woman_shrugging:

Streamers aren’t a reliable source of information. All they’re there for is clicks and viewers. And from what I’ve seen other people trying to lean on that particular person’s situation was a cheating/botting/hacking sanction. So not the same as your particular case - which is why comparisons are discouraged.

A lot of people get hung up on “automatic” responses - without understanding that TEMPLATED responses are sent out by the real live humans who handle appeals and sanctions. Every appeal is a fresh set of eyes looking over the data. Then to keep the information going out uniform, templated responses of it being overturned or upheld go out. Every industry uses templated letters. It streamlines things, rather than having to type the same thing out dozens upon dozens of times a day.

Makes no difference. One of the good things about Blizzard is everyone is treated the same way. A person who is just doing the free-to-play and started yesterday is treated the same as a 20 year veteran. There aren’t any perks or benefit to keep throwing this “weight” around.

That being said - this forum is one for players to assist other players. But we do have SFAs (the only Blues you’ll see posting around) who tend to pop into threads when and where they can, when they’re on the clock. Perhaps when they get in for the day, one can clarify what your sanction was for and the duration since that’s something that we (as your fellow players) cannot see.

Good luck to you.

3 Likes

They got flagged for breaking the forum Code of Conduct, which is the same as in-games. We are not allowed to use profanity, or masked profanity.

He used masked profanity.

I think he understands exactly why they are flagged. Have you read the Code of Conduct?

You do realize that posting misinformation here and trying to egg people on won’t go over well with the Blues when they get in.

11 Likes

Cursing, may that be clear, misspelling or using * as the replacement is against the rules. If you have to use other means to get around the filter on the forums would be reason to report said post.

3 Likes

I’m not going to argue. I guess we’ll have to see if my posts get deleted or not. AFAIK I didn’t break them.

On the forums it would be the forum code of conduct. And at worst that can get you is banned from posting on the forums.

Forums code of conduct does not get your account banned or suspended.

3 Likes

I am actually a little dumfounded. This is way worse then I thought it was when I started this thread… The rules aren’t even protecting against anything if I am gonna get suspended for what I wrote in this thread.

So when you just wrote “*”, is that breaking tos? because I know what you were referencing when you wrote it? Seems like an attempt at masked language.

If you keep trolling they will!

Forum rules only affect your abilities to post on the forums. Nothing to do with the game, forum suspension is just the forums

3 Likes

You can flag a post for any reason, if it does not violation of the forum code nothing hsppens

4 Likes

Yes, using symbols, abbreviations, or alternate spellings of words is considered masked language. Using that is also against the rules in-game and on the forums

Posting here to get clarification on rules normally does not result in a forum suspension. It usually results in a Blue editing the posts and explaining the rules.

Forum actions do NOT impact in-game play. They are limited to the forum only. In-game penalties CAN limit forum posting though. It only goes one way.

For funsies, this is the 2004 TOS Text for WoW in the original agreement.

Transmit or post sexually explicit images or other content or language which in the sole discretion of Blizzard Entertainment is deemed to be offensive; nor shall you transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable content or language, nor may you use a misspelling or an alternative spelling to circumvent the content and language restrictions listed above;

People have been getting reported and actioned since then as well. They have made it easier to report, and stepped up enforcement, but the core rules have not changed really.

Edit to leave this here too because someone will bring it up. The Profanity Filter is there to protect kids and those who don’t wish to see others breaking the rules (mostly parents), not permission to break them.

Mature Language Filter (aka The Profanity Filter)

  • This can be activated within your Interface Options: Main menu (ESC key by default) Click Interface > Social and check - Mature Language Filter.

  • Once enabled, all inappropriate words in our profanity database will be filtered and masked to appear as jumbled characters, such as ‘*##@&’.

Note: The filter does not excuse the language used. The filter serves as a temporary shield, to help parents of minors and others who do not wish to see it, to block it. Our policies prohibit the use of both clear and masked inappropriate language.

10 Likes

If you feel you need to use profanity in public groups, berate others, name call, belittle, etc - in order to have fun then that is something you might want to re-think.

You can say what you want around your friends who won’t report you. Be as colorful as you want. What you can’t do is have that fun in public chats and groups.

Again, it is like speeding. Get reported/caught and you get a ticket. Enforcing the rules is not some sort of horrible thing that is going to cause a catastrophe.

It may make some people learn old fashioned manners in public, but it won’t be the downfall of society (or games). Society has always had social etiquette and things that are considered inappropriate or rude.

I had my mouth washed out with soap often enough to have that lesson sink in. I never advocate that for others given it is probably considered child abuse now, but it did make the point long ago that profanity is not acceptable outside “friends”. Or what my grandmother called “uncouth people”.

8 Likes

This is the original intent from 2004 in the first itteration of the rules.

Transmit or post sexually explicit images or other content or language which in the sole discretion of Blizzard Entertainment is deemed to be offensive; nor shall you transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable content or language, nor may you use a misspelling or an alternative spelling to circumvent the content and language restrictions listed above;

Blizzard has always been reactive - meaning they don’t go LOOKING for people breaking the rules. You can have all the fun you want with your friends in private groups/chat.

The intent has always been that you are polite in groups and chat with strangers. The internet has blurred some of those lines and allowed anonymous abusive behavior to become common. Enough to be a meme.

Enforcing those rules has always been the intent, in that you can’t create an unwelcoming and rude environment for strangers.

You and your friends are welcome to enjoy some banter in your private groups though. Nobody there will report it, I assume.

6 Likes

How about not use profanity! Is that so hard to be able to communicate with out using foul language.

Most jobs you can not use profanity with your coworkers or bosses. If you did you would be looking for a new job.

Called self control

4 Likes

You would be surprised how much that varies from person to person.

Again you keep making assumptions and trying to portray the forum folks as the “bad guys” for explaining policy to the OP.

You seem to want to pick arguments or provide misinformation. Both of which are actually Trolling.

Having to watch your fingers as you type in public is not some onerous task. Nor are people who report usually “offended”. They just report what is not appropriate.

8 Likes

Yeah it’s not that hard. I curse worse than a sailor but it’s extremely easy to not type swear words.

On the other hand, I think Blizzard sets people up for failure too. There’s no reason not to ban certain words, especially when they’re not part of an existing word.

The bad ones that start with an F, C, S, and N are not contained in any word in the English language and it would not hinder anyone’s ability to communicate if they weren’t allow to type them in the first place.

1 Like

Yeah - see this right here is trying to belittle and pick fights. AKA Trolling.

Stop that. That sort of thing involving personal barbs, as well as proving false information, is why your posts got reported.

10 Likes

It does not have to harm me or anyone else! Point is you should not use profanity on the forums.

Worse the language shows your maturity and intelligence