By now most folks are aware that Ythisen’s, the US Community manager was one of those that were made redundant earlier today.
When the new forums became active on 7th November 2018 everyone’s post count was reset. Let’s for a moment compare two CMS:
If Ythisen’s who actually responded to their base and was actively involved with the community was made redundant then the chances are so has Takralus (which honestly we wouldn’t even notice) but it does question the state of Activision Blizzard when fundamental roles like customer service are the first to go even after the following:
2018 was the most profitable year in the company’s history, but they fell short of goals.
Activision Blizzard’s net bookings were a record 7.26 billion, up from 7.16 billion in 2017.
If it was impossible for Oceanic GD to get a response prior, often needing to go to US GD) then with the recent restructure we are even more screwed.