Wrong. People are not unhappy about the changes in 9.1.5.
The changes are awesome.
The problem is, a lot of this stuff, IS STUFF WE TOLD THEM MONTHS AGO.
Now, they have a valid point about the Covenants, we might not agree, but they have a point with that, with how your journey through SL was through the lens of a specific covenant and letting you hop covenants from the beginning would have ruined what they were trying to do there.
But… while they do admit that they should have listened with conduit energy sooner, they only spend one or two sentences with that, along with a WHOLE PARAGRAPH about the Covenants.
And… NOTHING AT ALL about why they refused to budge on the Maw Intro Skip for NINE MONTHS of the expansion being live.
Not a single word about why they refused to give us what we’ve been asking them for since launch. Especially when the implementation of such…
1). Has been done before in every expansion since WoD,
2). Is easy to implement,
3). Has no balance rammifications,
4). Cost the player nothing,
5). Is optional.
This is what makes it sound to me like their apologies are not very genuine.
Hey, people screw up, sure. But they keep making the same mistakes over and over again and going through this cycle of screwing up, apologizing, and then repeating it all over again with the next expansion.
“We listen to your feedback.” (not one single blue post in response to threads upvoted 500+ times)
“We listen to your feedback.” (no patches addressing it, etc.)
“We listen to your feedback. Here, we finally got around to doing it! Sorry we ignored you for the last year!”
-Next Expansion Launches-
“We value your feedback.” (proceeds to ignore the biggest topics of feedback during the entirety of PTR)
Here we go again…
The problem is… they aren’t learning. It’s one thing to screw up, admit it, apologize for it and do your best to fix it.
It’s something else entirely to show us that you learned something from it and do better next time.
The latter is where they fail, time and again. They don’t learn from it, and they only budge when there’s severe consequences (usually in subscriber count and bad PR) that force them to change their minds.