It isn’t typical from a Game Master, but I’m not a Game Master. Their job isn’t to correct misinformation, clear up misunderstandings and to provide what clarifications they can on policies and interactions in a public forum, and that is part and parcel of my job. I have been here for nearly 15 years and that hasn’t really changed nor have we (Blizzard) overall. The only thing that has changed is the number of people who seem to claim that there has been some fundamental shift in our Support when the reverse is often true. We are helping more often on more situations than we used to, not less.
I’m sorry if you feel my attitude is distasteful, Jawsh, but I feel you are projecting that assumed attitude on me as it certainly isn’t originating with me.