My wife and I were in Dornogal and flying thru the core way. When we exited to the ringing deeps the world didn’t load and we fell thru. We both used the stuck character service, but only my wife’s worked. My character is still stuck falling thru the world, for some reason there’s a 4 hour CD on the stuck character service, and a 24 hour wait for support. Can someone please fix this CD on the stuck character service? This is not reasonable to have to just sit and wait and not be able to play because of an arbitrary CD and no real live support options.
The CS forum isn’t the place for this as the devs/coders are the ones who set the cooldown for this. And if you have a ticket open, you’d be able to get your toon fixed once it get to the head of the line. Live chat and phone support was removed because folks was misusing it for things it wasn’t. Can’t have nice things there.
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Stuck character tickets are usually given higher priority. If you used this ticket path, a GM should be along fairly quickly to move your character:
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