Take over guild

I am hopeful this is the correct thread.

BLUF: I am trying to take over our guild but it gives me an error saying I do not have permission to do that.

Recently, we have come back to play wow. It had been several years for all of us. We are friends IRL. The guild we had has a Guild Leader that has not been on for over 10 years and does not plan on returning. I got the prompt to take over the guild, but received the above error. I am rank 2 in the guild, have my authenticator attached and have been active for over a month (not all in that guild though). We would just create a new guild, but this guild has a member that passed away and we don’t want to leave it.

From what I have read, it could be because I have already purchased a house, it is not related to the guild though. Any advice would be helpful. I have already submitted a ticket but have not had a response to it at this time.

Thanks.

Ticket times are a bit long at the moment. It might be 2-3 days.

That would qualify for a takeover.

Also a good sign.

Yep. All looks good. By what you’ve presented here, you should be qualified to take over.

That’s a possibility. If you abandon it, I believe you can re-create it automatically (i.e. you don’t have to completely rebuild item by item). Give that a try.

It’s not the first time a house has caused wonky things with guilds (and vice versa). I’d try abandoning the house and see what happens. But hopefully a GM will respond soon and help you figure out what’s hanging you up.

Sometimes the forum moderator can also provide some guidance.

Just to check, Zedso, did you complete a full reset of your User Interface to the default settings?

That is the most common reason why a qualifying character wouldn’t be able to use the dethrone option that is presented. It might not be, but I want to start with the basics before poking further.

Thank you for responding. I disabled all addons and I have reset the user interface to default settings (all). then logged out and back in and it still stated I don’t have permission to do that.

I appreciate any assistance.

Just to clarify, because you said you disabled all addons, which can help but it is not the same. You reset using the instructions I provided, by renaming the folders?

You should have had an opening cinematic start when you logged in for the first time after it.

I did not reset folders. I see that the yellow words look like a link, but it is not opening anything for me. Let me dig into that some more.

Found the article. I reset by removing Curse Gaming, getting rid of Cache, WTF, and Interface folders. Still don’t have permission.

Resetting your UI to default settings can resolve various display and interface issues. Before performing these steps, please temporarily uninstall any addon management software you are using. Addon managers will re-sync the data cleared by these steps.

  1. Completely exit World of Warcraft.
  2. Uninstall any addon managers to make sure they don’t re-add your removed addons.
  3. In the Blizzard Battle.net desktop application, click Options (the cogwheel next to Play button) and select Show in Explorer (Windows®) or Reveal in Finder (Mac®).
  4. Open the World of Warcraft® folder.
  5. Open the folder for the game version you’re troubleshooting (retail, classic_era, or classic)
  6. Rename the Cache, Interface, and WTF folders to CacheOld, InterfaceOld, and WTFOld.
  7. Re-launch World of Warcraft so the changes can take effect.

Edit - You figured it out while I was trying to fix my bullets. :slightly_smiling_face:

Thank you for typing it out. That was appreciated. I got rid of it all, but I’m going to do it again just in case. These things seem temperamental sometimes.

Looks like something was wrong with my URL. Corrected. Thanks, Teufelgott.

Did it a second time just to verify. First time was a rename of folders. Second time was a delete of folders. Still same issue.

Follow-up, yes got movie on load in both times.

Alright. Thanks, Zedso.

I don’t know if there is anything that a GM can do directly, but keep your ticket open just in case.

I’m going to pop this into a bug report to see if we can take a look.

Thank you. I appreciate your time (and everyone else’s) on this.

Did you follow the advanced step at the bottom of that support article as well? The part that mentions resetting your CVars.

Yes, I did try that as well, between my two attempts and at the end.

As a last ditch effort. I uninstalled WoW and Battle Net. I reinstalled this morning, tried again and still received the I don’t have permission to do that error.

Ouch. I don’t think that was necessary, but I appreciate you trying, Zedso.

We have a report in on this, so hopefully they’ll be able to figure out what is happening.

Wanted to provide an update I got from my ticket. They told me to transfer ownership of my house to someone else. That did not resolve the issue. I even relinquished my plot and that didn’t do it. I bought it back with a different character, and that didn’t do it.

In between all that, I deleted the folders and all that was suggested earlier.

Also, over the last few days, I’ve tried several of my alts that are also rank 2 (not the owner of the plot) and that also did not work.

Waiting on a follow-up response. Thank you.

*Waiting 3-5 days between responses to my ticket is also fun. lol

Dang… I hope they can get this fixed for you soon. I was hoping the house thing would do it.

I suspect somehow a Hunter is to blame. It’s always the Hunter.

Not to “bug” you about this (pun intended). Any status update? It took 3 days to get my first response and they marked it as answered. I responded within hours and now it has been 4 days with no response. The ticket still says “opened”, but it also says answered within the ticket. Do I need to do anything else or am I just in limbo until someone reviews the ticket again.

Thank you for any assistance you can provide.

Pretty much just wait on the ticket u have it open so now its a waiting game.

Update: Blizzard never did anything to help. We just got our friend to get the game and come back on. Sorry for those reading this in the future with this issue since I dont know how to fix it. Good luck!

So, got another blue response. Just more of nothing. I posted response below to help those in future. Based on article linked, since I do get the “dethrone guild master” as an option, I meet the requirements. However, the GM didnt help nor read the entire thread where I said all of that. I am beyond frustrated with the lack of assistance in the last two responses that has taken over a week.

I clicked reopen ticket but not even sure that is going through properly.

Below is the blue response.

This is Game Master Rialaesu.

I completely understand how frustrating and exhausting it is to go through all those troubleshooting steps clearing out your Cache, WTF, and Interface folders, testing your Rank 2 alts, and even relinquishing your plot only to hit the same roadblock. Thank you so much for the detailed information and the effort you have already put into tracking down what is happening.

To help clarify how the system works behind the scenes, the in-game guild leadership transition relies on specific automatic requirements. For the dethrone option to process properly, the current Guild Master character must remain offline for at least 90 consecutive days, and the attempting character must sit within the top eligible ranks (typically ranks 1 through 3) while having logged in recently. If an ineligible character or an account that misses a specific condition triggers the prompt, the system will often block the action or fail silently rather than completing the transfer.

You can review the full breakdown of guidelines and required steps directly on the Support Article:

https://support.blizzard.com/help/article/000050006

If you continue to run into this behavior after verifying every requirement, please reach back out to us so we can take a closer look at your specific account status.