No, it is not.
From personal experience, most of a games playerbase will not use a games social media (forums)
You will never get any kind of good cross section that way.
You could have 10 million subscribers, you would be lucky to get 10% of them into a public forum, where other people see them, can yell at them, call them names etc.
You will get feedback from most of them, through channels that are private and dont entail them having to “speak in public” so to speak.
They will use email to the company, they will use private ingame communication feedback and reporting abilities, some might even use web based tools, as long as they are private between the company and them.
So you got your 10 million people right?
You get 1 million to come on the forum with you and post Yo blizz this SUX!! CHange it NAOW!!! KthnxBai.
Ok, you got 1 million people, you are thinking Yep, that should show them.
Except
4 million people have submitted, through the private channels, feedback opposite yours, 2 million have submitted feedback in the cancellation surveys, that is opposite to your groups feedback.
And 3 million dont say anything at all, and either play as is, or cancel with no reason given.
Which only makes your group a publicly vocal minority.
It only looks popular in the public view, but behind the scenes the story is much different.
Make sense?
Totally honest answer?
I have no idea, i am so far away from retail i could not tell you a thing about it.
See above
Yes, see above
Again, you are trying to project this from your point of view, but we knew already, a long time ago, This is what classic is going to be, they were going to stick with the version they had as consistently as possible, the good the bad and the ugly, it was not up for debate.
We could ask for what ever we wanted, but it was not actually an option.
Retail is a whole other planet, and really does not enter into it.