1 FPS since Expansion release

[Abbigale-alexstrasza]

Help I’m getting <5 fps since expansion came out which has made the game unplayable. Granted I’m playing it off a potato but it worked fine before and I can still play classic just fine.

[Darthwraith-blackhand (Darthwraith)]

Tech support will be bettter to help you.

[Tratt-proudmoore (Tratt)]

Hi Abbigale

The patch brought in all the new Shadowland graphic requirements. Good number of folk have been having issues. The main thread is here:

[Oct 13] Main Thread - Shadowlands Pre-Patch: 3D Accelerator Card Not Supported

Hey folks, Just as a bump and reminder, not all failures to launch are this error. If your PC meets the system requirements, you are not having the same problem being investigated in this thread. In that case you should do crash troubleshooting - especially graphics driver updates. You can see that troubleshooting here. For those of you who do meet system requirements due to having an old graphics card, here’s the earlier post on this matter. https://us.forums.blizzard.com/en/wow/t/issues-wit…

Saying that you don’t mention that you are blocked by the 3D accelerator card not supported. That is good news. We may be able to get you back running. Can you create a DXDiag system report:

Obtaining System Files

The second section of page has DXDiag report instructions - we don’t require the MSinfo report.

That will be a wall of text. If you have issues pasting on the Forum here go ahead and put it up on pastebin.com. Provide the link code portion of the URL - example below.

(The green bold portion at the end of this example link: https://pastebin.com/**Qk28Ed1P** <=== this code)

Alternately you can place the link in a Preformatted Text box. Paste the link in the chatbox - then highlight it. Click the preformatted text button along the top of the chatbox - looks like this </>

Will look like this example afterwards:

'https://pastebin.com/xxxxxxxx'

[Abbigale-alexstrasza]

Thanks for replies, looks like I don’t meet requirements anymore. Didn’t know because I wasn’t getting an unable to load or crash.

https
://pastebin.com
/j6knaqr8

pff, can’t put links in message, not my day.

[Tratt-proudmoore (Tratt)]

It looks like you might be up against the graphics wall on Retail Abbigale. I checked HP support and you have the latest Intel driver HP offers. We could try update from Intel but that can be tricky and I’m not sure it will work. There is mention on the Forum Agent post that they are working on something. There is hope.

The little desktop should play Classic still.

[Abbigale-alexstrasza]

Yep looks like I’m stuck with Classic till a save up for graphic card or lucky game update, which ever comes first. Thanks so much Tratt.

[Tratt-proudmoore (Tratt)]

I’m playing Classic - went there to check something for the Tech forum here shortly after it dropped. Haven’t been back to Retail since