Claim error stacks up

Bug Report
1

As blizzard user support requested. I will create this ticket every time it will occur.
—
In addition to a description of the bug you are reporting, please provide:

  • Device Type: Windows|IOS

  • Device Model: IPhone | All devices

  • Device Operating System: Windows|IOS

  • Warcraft Rumble App Version:

During start the following screen appears 3 times and another 4th after that.

Warcraft Rumble Support

We shuffled around some rewards and added missing items to your account.

You will receive:

Choose a Leader!

Choose a Troop!

Choose a Leader!

Claim!

After pressing Claim!

Leader Choice!

Choose a Leader!

Expand your collection with a Leader below!

1/25

Cairne

Bloodhoof

+3★

4/25

Cenarius

25/25

Hogger

+3★

+3

Regardless of the choice the following screen appears:

Could not claim troop reward

Something went wrong when claiming the troop reward

14.0.0.117232/118504

OK

Failed to claim pending reward

Something went wrong when claiming the pending rewards

14.0.0.117232/118504

OK

This happens now 3x times for this episode and one time for this set:

Warcraft Rumble Support

We shuffled around some rewards and added missing items to your account.

You will receive:

Choose a Troop!

Claim!

Troop Choice!

Choose a Troop!

Expand your collection with a choice of

Troop!

6/25

Polymorph

0/25

Skeletons

1/25

Ogre Mage

+14

+公

+1 W

This happens with every start of Warcraft Rumble. I ve to click 12 times to start the game.

2

Same problem here. I´m stucked in this situation for 2 months.

  • Device Type: Windows|IOS
  • Device Model: PC| IPhone14
  • Device Operating System: Windows 11|IOS
  • Warcraft Rumble App Version: 14.0.0.118585
3

I have the same issue. Been like this for a week. Seems to affect Grid activity as well.

Reported it in my own thread

(Rewards and transactions stuck)

4

As no one cares - I just add up this topic until it reaches top

As blizzard user support requested. I will create this ticket every time it will occur.
—
In addition to a description of the bug you are reporting, please provide:

  • Device Type: Windows|IOS

  • Device Model: IPhone | All devices

  • Device Operating System: Windows|IOS

  • Warcraft Rumble App Version:

During start the following screen appears 3 times and another 4th after that.

Warcraft Rumble Support

We shuffled around some rewards and added missing items to your account.

You will receive:

Choose a Leader!

Choose a Troop!

Choose a Leader!

Claim!

After pressing Claim!

Leader Choice!

Choose a Leader!

Expand your collection with a Leader below!

1/25

Cairne

Bloodhoof

+3★

4/25

Cenarius

25/25

Hogger

+3★

+3

Regardless of the choice the following screen appears:

Could not claim troop reward

Something went wrong when claiming the troop reward

14.0.0.117232/118504

OK

Failed to claim pending reward

Something went wrong when claiming the pending rewards

14.0.0.117232/118504

OK

This happens now 3x times for this episode and one time for this set:

Warcraft Rumble Support

We shuffled around some rewards and added missing items to your account.

You will receive:

Choose a Troop!

Claim!

Troop Choice!

Choose a Troop!

Expand your collection with a choice of

Troop!

6/25

Polymorph

0/25

Skeletons

1/25

Ogre Mage

+14

+公

+1 W

This happens with every start of Warcraft Rumble. I ve to click 12 times to start the game.

5

I have this is the same problem.
My topic: Error - 15.0.0.118616/118616 plz help us !!!

1 Like
6

This error persist still - 1.5 Year later. The support said they can’t do anything because its a development problem.