Launcher says "Launching" but game never launches

[ege4-2214]

Hi! Try the steps in this post:

Unable To Join Game

If that fails, then it might be something wrong with registry, in that case you should contact Blizz support to assist you.

Here’s someone who had problem with registry (I also advise you read the post entirely, as it is explained how to get help from support):

Laggy Menu with application crashes

Hello dear Blizzard Tech support, recently I am experiencing a heavy lag in the game menus and UIs. It appears like some connection is blocked between my client and the server as everytime I start the game the game tells me that the “Download failed.” and loading any serverside information is always causing the lag. If I want to join a custom game lobby the game list is VERY laggy and every time I scroll the screen freezes for like 2-3 seconds. If I want to take a look on a player profile the g…