Error 3:15 when making a new profile

Technical Support
16

I also ran into the same error 3:15 issue and what worked for me was to make sure my profile name didn’t return any other battle net errors before getting error 3:15. For example, when I did the steps below:

  1. Launch SCR
  2. Go to Multiplayer > Expansion > Create new profile > New
  3. Chose profile name “Lord”, battle net returns "Invalid profile name (bad word). (Error 3:31)
  4. Tried a different profile name by typing random gibberish.

Upon hitting the first “Invalid profile name” error, every subsequent error now returns 3:15 regardless of the profile name and would not go away until exiting and relaunching the game. Now when I did the steps below:

  1. Closed SCR
  2. Relaunched SCR
  3. Chose a profile name with random gibberish to make sure it’s a unique name

The profile name actually gets created without issue. Not sure if this will work for everyone, but perhaps it’s worth giving it a try.

8 Likes
17

lord thanks for your info but i’m pretty everyone has tried smashing their keyboard with randoness to get an account. This has not worked for me the 100 times i’ve tried before… i try at least once a day lol hoping they fix it

18

I got this error today and as I can see there is still no fix?

19

Me too… i want to play with my dad but i can’t make a new profile!!!
can you fit it!!! Blizzard!!!

20

Hello all. I have tried and could registered new profile. Before you Play, in the Battle.net board, you have to ensure the Region is consistent. My case is Asia, then you can register new profile in Asia region

1 Like
21

Gracias! me sirvio!!

22

Hello I had a similar problem but I got it to work so basically ya just gotta scan your starcraft when ya look it up in your inventory ya like when its done it will have a update pop up say yes and ya should be able to make one ya just make sure ya make it for ur region ok.

23

Just Change writing langugage and enter the Nick name. If Europe then write it with Latin language and all will work fine

24

intenta con nombres aleatorios solo 1 ves si no acepta cierra todo y vuelve a intentar

26

add an Underscore to the begining of your name and it will let it connect.

2 Likes
27

work for me. after error relaunch the game and it will work. Thanks

28

quiero saber si hay respuesta a este problema que también es el mío.

29

I got this error and I restarted the game and I got rid of the error

30

Any assistance? Can you at least acknowledge or explain this blizzard?

31

prueba los subguiones al inicio me funciono

32

THE ANSWER IS HERE!
If you make a name which is already in the database it gives this error and then won’t let you move forward.
Close the game, restart and make up a complex name (numbers etc) and you will be able to join all the networks…

To all who toil and want to plat SC - you are welcome.
:kissing_smiling_eyes:

1 Like
33
34

There is a very simple workaround for most people who have this issue.
Follow these steps:

  1. Instead of setting up your account using an email address that has already been used, create a new battlenet account using a new email address or one that has not been used for battlenet / blizzard games via the create new account in the blizzard app.
  2. Once you have that set up the game will let you create a new profile so you can play online.
  3. After that you can logout of the new account and log into you old accounts that have your friends list, settings, stats and so on.
    Cheers! Enjoy!
1 Like
35

still same shhhhhit! Blizzard WAKE UP we paying for this !!!

1 Like
36

да что ты? я такие имена выдумывал что ни один криптограф не поймет что я написал. создайте уникальное имя, спасибо тебе большое, за помощь!