Urgent Request Regarding Galaxy Editor Upload Restrictions

Dear Blizzard Support,

I am writing once again regarding the ongoing issue with the disabled publishing functionality in the Galaxy Editor.

The inability to patch and upload essential mode updates has caused severe disruption to an upcoming community tournament, and I am deeply concerned about the broader implications of this policy change.

If inappropriate content uploads were the root cause, wouldn’t it be more reasonable to restrict specific publishing paths (such as the Arcade) or disable only certain features (e.g., video integration) instead of completely disabling the entire upload functionality?

I must ask: is this a permanent removal of publishing features for the Galaxy Editor? If so, was this decision made after considering alternative, less drastic restrictions? I believe there are viable solutions that would allow responsible content creators to continue using the tool while still preventing abuse.

Disabling the entire feature without prior notice, and apparently without unavoidable technical necessity, raises potential legal concerns—especially if the service suspension violates your own terms of service by failing to provide users with appropriate protections or alternatives. To my knowledge, there is no compelling reason why uploads must be completely blocked, and I strongly suspect that this may be primarily a cost-cutting decision related to server maintenance.

As someone who recently invested dozens of dollars into community mod tournaments, I find this situation extremely disappointing and urge you to review it promptly. I have raised this concern multiple times with different members of your support team, but I have only received generic, automated responses.

I respectfully request that your legal department review this issue and consider a more balanced solution that supports both community creators and the integrity of your platform.

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It sucks but this happened because of some trolls who were injecting code to subject people to some pretty awful videos.

Blame the trolls who do this crap, don’t encourage or support them and if you can, call them out on their infantile behavior.

The only way to stop a troll is to ostracize them so badly that they don’t do it anymore.

lmao, i love you guys out here that think they might have terms of service legal case when something in the game goes wrong. seriously yall are funny as can be. at any point in a games life they can shut everything down whether or not your paid for it and there is literally nothing you can do about it. my god you people are delusional.

You’re laughing, but I’m a practicing attorney—and you clearly have no clue how U.S. consumer protection law actually works.
Companies can’t just revoke access to paid services without consequence, especially when there’s an established pattern of reliance and lack of prior notice.

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Blizzard can revoke access to their service for any reason or no reason at all. You signed an agreement allowing them to do just that when you agreed to their EULA.

Maybe more to the point, you’re some rando posting legal threats on their forums, which means that you have exactly 0 case or intention of actually going through with anything, otherwise you would be talking with a legal team.

i would love for you to show me one case where a game shut down and people sued and won. This goes for all games, when they shut down, they shut down, period, theres nothing you can do about it. Secondly, the game is not shut down, it works just fine, your problem is you cant use a certain feature of this game, tough, thats how games work, things change. Third the feature is shut down cause hackers found a way to upload bad stuff, no court in the world would ever rule in your favor to sue them for shuting down a feature to stop hackers. Sorry your delusional, but thats just facts at this point. also you people who always threaten legal action towards a games, are clowns.

That’s why I kindly advised them to run this through their legal team. Otherwise, I’ll have to take it up with the FTC myself.

haha your so funny, good one clown

Companies can’t just revoke access to paid services without consequence

Even if they actually couldn’t, sorry to say that Starcraft 2, and the game’s editor software, has not been a paid service for a long long time

This is how I can tell you aren’t actually a lawyer. A real lawyer would actually talk to somebody if they were intending to instigate legal action, not just shout into the void about how much trouble theyre in.

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I just filed a complaint with the FTC. Let’s see what happens from here.

That what? A video game feature is down because of an exploit is being investigated? And your complaint to the federal government is that it’s not being addressed on your or some others’ personal timeline?

Circular file.

While youre at it, be sure to take to the supreme court when the feds do nothing.

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That’s not how it works. Unilateral got ya clauses are used as a standard template but they are not enforceable in most jurisdictions.

That said, there’s a valid reason why they took down some aspects of the service and that’s because they were a party in distributing illegal and unethical material. For legal purposes they had to go after this problem as well as to protect their brand image - and that is enough of a reason to warrant special consideration.

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Your point is based on a valid understanding, and I acknowledge that.
That is precisely why I am challenging two specific aspects of this situation:
first, that no appropriate notice was provided regarding the complete suspension of the service;
and second, that the objective could have been achieved through a more targeted or partial suspension rather than a blanket shutdown—especially in light of the legal principle of least restrictive means.

I am requesting a legal review on these grounds and sincerely hope that Blizzard will take timely and appropriate action.

the upload function was reported by blizzard, you just dont pay attention, they said they were fixing it and will get it back up when they find away to stop the hackers. there are multiple post in the forums plus the mods have posted as well. you have no legal ground what so ever. and your a fool to think you do have legal ground being that only one function of the game was disabled untill the problem was fixed.

secondly the problem with uploading maps right now only affects arcade and custom games. it doesn not effect the actual game of sc2

ps, youll definitly see it fixed before the next tlmc map submissions, which shouldnt be too far out as alot of the map makers are currently working on maps for the next round of submissions.

also blizzard doesnt care about your tourney for an arcade game or custom map, or that this affects your arcade game. maybe you shouldnt of had bugs in the maps in the first place

lets also not forget that this games going on 15 yo now and on its last legs, there is no support for it anymore, and when things break they need to bring a team from one of the other departments just to fix it.

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They did announce that the service was being taken down. Now, if you expected advanced notice, meaning the illicit material would be allowed to continue for some amount of time, that’s simply not appropriate.

As for your second aspect, seeing the exploit could be used by anyone, even the same person(s) with multiple accounts, a targeted, whack-a-mole approach would have no effect on stopping it.

So, as you can see, there’s really nothing to investigate. The decisions made were to immediately stop the illict material.

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Could you let me know when and through which post this was announced to Korean users? I believe I was paying close attention, but if you could share the link, I would truly appreciate it and offer my apologies. Also, your comment is actually the first time I’ve received one of the answers I was looking for—an ETA. I hope your ETA reflects Blizzard’s official stance.

And if the vulnerability is related to the uploading of illegal content and there’s a lack of manpower to manage it, I believe this issue could be easily resolved by switching the Galaxy Editor to a subscription-based model and allowing uploads only from users whose identities are verified and who can be held legally accountable. Charging a small subscription fee would also offer a commercial benefit to Blizzard, making it a potentially viable option to consider.

I also understand that filtering out all offensive content—such as hateful text and images, as opposed to videos—is technically challenging. But just as YouTube doesn’t shut down all uploads for an extended period due to a few users posting offensive material, I don’t believe it’s reasonable to block all uploads here either.

if this is a reply to what i said about the tlmc map contest, then no it would not be an official blizzard statement, obviously as i am only another poster on the forums. This would be just a guess on the time frame they would be working with to get it done as the tlmc maps get put into the actual ladder and need to be published before the contest submission times. As to when the next is, i do not know. I just know i few of the map creators are currently working on maps for said contest. If i catch patchs on stream here in the next day or two i can ask him when that will be if you would like, or you could always just look up tlmc and see when the next round of submissions are due. They might also have more info there about your problems as they are some of the top map creators as well.

No it doesn’t. Their ToS and EULA is pretty clear that they reserve the right to terminate functionality at any time w/o notice for any given feature.

I don’t watch all the various Korean social media so I don’t know if it was announced there or not.

I didn’t give an ETA.

SC2 ended all development over four years ago. Nothing like this will happen.

Blizzard isn’t comparable or even analogous to Youtube.

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