I don’t know why but I can’t connect online.
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Hey, ZealousGamer! Are you receiving any specific errors or messages in the game when it’s trying to connect?
Let’s gather a WinMTR file. Run the test for 5 to 10 minutes, using the IP Address/Host: us.actual.battle.net while attempting to connect. Copy and paste the text file created and paste it between two ~~~ like so:
~~~
WinMTR Here
~~~
If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)
Thank you. I reinstalled it and it worked.
Thank you for the update, ZealousGamer! Glad to hear the reinstall worked! It sounds a bit like the “mismatch” error. We were seeing some reports last night over similar issues 