It’s fine that you put the restriction in place — I get that.
But you should at least tell us how long it’s going to last. It’s been almost a month now, and uploads are still blocked.
Are we just supposed to wait indefinitely?
If you’re going to fix it, then announce when it’ll be done.
If you’re not planning to fix it at all, then just be clear and say so.
That way, map editors won’t waste their time and effort for nothing.
Bug fixing doesn’t work like installing a program where it shows you a magic bar with an estimated time and a neat little % of how far along it is. It takes as long as it takes.
That’s not my concern as a customer.
What I want to know is when I can start receiving the service properly again.
When it’s fixed. What was unclear about that?
Come on, how does it make any sense that they don’t even know roughly how long their own code fix will take?
Even a local car repair shop gives you an estimate and tells you when to come pick it up.
And you’re telling me they can’t even do something as basic as that?
We’re not even talking about car repairs — just look at other live service games.
When a critical bug shows up and a hotfix is needed, it’s standard to post a notice saying when the fix is expected.
But they’re not even doing that, and yet they think this kind of response is acceptable?
So what, are we supposed to just shut up and wait without ever asking when it’ll be done?
Doesn’t matter if it takes 10 years or 20, just sit there and wait quietly, right? Ridiculous.
It’s likely less about them knowing when it might be fixed or not. It’s more that they’re not choosing to communicate it.
Considering that communication is generally weak across all of Bilz, add to that SC2’s retirement and the communication will be even worse.
There’s no dedicated CM or devs anymore, there hasn’t been for over four years. It’s the same situation with D3, no dedicated teams, same level of communication.
I don’t think it would be hard to fix. It was probably added to the end of a backlogged ticket system. The way software development usually works is that tickets are added with priorities and engineers pull tickets off the stack for 8 hours/day. If higher priority stuff is being added faster than it is being resolved then it can take a very long time to get to the low priority stuff. The economy is in a crunch and 170k tech employees were laid off last year alone. Another 50k were dropped this year. Tech companies make money by selling digital aka non essential goods. When money gets tight, from high inflation or whatnot, consumers stop buying nonessential things. COVID stimulus checks are to blame for this and are causing ripple effects in the economy to this very day. Basically a ton of money was added to the system, a massive injection of inflation, to avoid a full blown depression. Probably half of that ended up in the stock market. Stocks had high PE ratios and there was a bubble bound to pop, producing a new wave of inflation. Tariffs were the needle that popped that balloon. Translation, even more tech layoffs in the future. The stimulus checks were a particularly gnarly form of inflation because it was an increase in the flow of money while simultaneously dropping almost all production to 0. Yup, it was bad and much worse than most people realize. Lots of libertarians say “end the fed” but the fed saved us from a great depression unlike anything the world has ever seen.
There is another angle to this and it’s that games are bought once but then you have to maintain the multiplayer for forever. Microsoft game pass tried to solve this, except the sales have been reported to be abysmal. Games are added to game pass when they can’t sell anymore, which means they aren’t popular anymore, which means gamepass is a legacy model for selling access to old games, and that’s about it. The problem remains, how do you make a video game a long term and sustainable business model. You can only remake the same game over and over again so many times until consumers get bored with it, and SC2 is a good example of that.
Except for the bit about prioritizing… your chat ai useage needs more refined promting because wth is all that extra nonsense as it relates to the initial question?
I answered his question and gave a backdrop to why labor is tight in tech companies & why there is reason to beleive it will worsen rather than improve. This provides a framework for interpreting their actions. This is apposed to you, who merely harassed another user & never contributed anything of substance to the conversation.
If they’re willing to fix it, is it possible for them to kill two birds with one stone: can they also fix the US gateway not accepting uploads greater than ~150mb? I’d wish to pass this message accross.