SC2 All game modes crashing cant post crashlogs

ok so I’m trying to help my cousin whos having issues with SC2 just tried posting all the crash logs but its flagging as$ets as profanity (changed spelling in hopes this posts. can someone elaborate how am i supposed to get resolutions to this if i cant even post the crash logs on the forum? i dont mind taking some time to get this sorted but it seems like every step in the right direction sends me back to the bottom of the hill

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same but I’m getting d3d9 device not found, no idea why

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