How does the Bug report actually works?

Hi! so, basically im posting here because I have no idea where to ask this, and I dont wanna be suspended for asking this in the “Bug Report” forum.

The question is in the title: How does it really works? Do I just report the bug and wait for some Blizzard employee to answer or anything? how much am I supposed to wait before insisting again? Do they even bother reading the forum? Do they just read the post with the most replies?

I didn’t make this Topic to complain, just to be clear!! I just wanna know what to do. It’s just that I reported a bug 10 days ago, didn’t get a single reply, Im watching it sink down a pile of reports and I dont want to spam it to bring attention to it, for fear of getting banned, so what should I do?

And Im bringing this topic, because I ALREADY reported this very same bug a YEAR ago, and still nothing…

I leave the links to the reports in case anyone cares:
this is the one I made 10 days ago:

this is the one I made a YEAR ago:

Thanks in advance!

It doesn’t.

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