Bug in Commander levels

I have 3 Cooperative Commanders at level 15 (the free ones) and today, when I joined they were at level 5, thinking it was a visual bug, I joined a game and it wasn’t and now when I won an XP the commander didn’t leave level 5 (even if raynor is free) …
I tried restarting the game / Battle.net and my pc and nothing happened.

By google translate because the suport send me for us forum D: (and the Brazilian foruns is “dead”)

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a mi igual me paso por que sera