Xbox one, only restarted playing in the past week so I’m not sure how long, my router is technicolor TC8715D. I’ve reset the cache on my console, updated the console and controller hardware, reset button game settings, tried multiple headsets and controllers, and messed with the xbox audio controls, nothing
llamarocker you need to head on the forums srsly this is literally the top post in technical support and theres lots of replies awaiting for you
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Happened to me on Xbox too. I found if you click the home button and go to the settings tab and go to ‘audio’ I found that headset mic had suddenly been turned off (no I didn’t do it). Considering the number of people this has happened to, Overwarch may be turning this option off for some reason?
Edit: Now the problem seems to be weirdly inconsistent Could chat in QP but not competitive.
I occasionally had this problem before echo, but now I can’t fix it. I have a century link (can’t remember specific type but it’s definitely not my internet) a Latten plug/in headset, and a regular Xbox one and Xbox one controller. I’ve tried re-connecting my controller to my Xbox, turning my Xbox on and off, restarting OW, all that Jazz. I know it isn’t my headset because my Xbox chat (not OW chat) works just fine. Thank you guys for noticing the issue!!
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Game chat started not working after echo patch. As soon as I disconnected mic/walked out of range with controller (wired mic), the game wouldn’t reconnect me to chat. At this point when I re-connected I could hear everything but not speak. I found a simple fix to be simply restarting the game.
As of yesterday though, I can now no longer hear/speak in game chat or team chat. I have tried numerous methods with Xbox audio settings, overwatch audio settings and my router with nothing seeming to be able to fix the connection. Will be waiting on this thread for answers.
Edit: chat is re-working on a limited basis - back to first scenario (can’t walk out of range or unplug mic) - after toggling my UPnP settings in the router. Did not change the setting, just toggled it and then reset my modem again.
Edit: Multiple days later after being in Xbox party chat for an extended period of time, overwatch game chat now no longer works again. This is ridiculously confusing to deal with.
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Hey all,
Just to update y’all, we are still working on this. Rest assured we haven’t forgotten anyone! We will update this thread again when we have more information to provide.
Thank you for your patience and continued support.
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Yeah I never post on here but I cannot connect to game chat at all. Never had this issue. I’ve tried resetting the game, the Xbox, and my Overwatch settings, all to no avail. Party chat is working fine though.
System - Xbox One X Series
ISP - Xfinity
Router - XFi
Date of issue: Since Echo patch
Also not able to hear anyone on team chat
Xbox X
Wolverine controller
tp link router
Season 1 to now - this is my first issue with this
I’ve had this problem for a while now. At lease a couple seasons and it is really annoying. It makes this game unplayable for ranked since you cannot communicate. Any eta on when this will be fixed because I have stopped playing overwatch as a result.
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THIS ISSUE NEEDS TO BE FIXED!
I have had this problem since the Echo patch. Heres what I experience.
Upon loading the game and starting groups its fine. Once my controller disconnects, I have to toggle the headset mic to off then on in the Xbox interface and once I return to the group chat, the volume of the channel is significantly lower! I use a turtle beach wired head set.
My router is a Fios Gateway router
Earlier tonight I was at my witts end. I make groups for competitive all the time and check for mics from other players before playing. Tonight I would notice some players in the party were muted not by my doing. And i was never able to toggle the mute option on them. I would resolve this by leaving the Group voice channel then go back and only to find random people got muted EVEYR TIME.
I want resolution to this NOW because the game at this point is incredibly frustrating and unbearable to play!
I’ll be following up on this from time to time until this is publicly addressed by Blizzard and the Overwatch team!
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Voice chat has also not been working for me since the Echo patch, and I’d like to add that the usual method to fix the problem (turning the Headset mic off and on from the Xbox Audio tab) has stopped working about a week ago.
Now, doing this not only doesn’t work anymore, but also prevents me from hearing anyone else in the voice channel. From my experience, this can’t be fixed without restarting the game. As such, I am unable to communicate in all game voice channels.
Specs: Xbox One
Headset: Turtle Beaches XO Three
Router: Linksys
If anyone else has experienced this problem as well, let me know? I’m not sure if this problem is specific to me.
Voice chat hasn’t worked for me either. I and the wireless Xbox one controller, wired headphones, wired connection, and the default router for Spectrum. It’s been forever for it to work.
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i’ve had this issue for about a week now on xbox one. I thought maybe my controller was dying on me because i’ve had it so long so i got a new one for my birthday and i still have the issue…now im here.
Occasionally happened before echo but I could always fix by quitting game & reopening.
Tried restarting game, controller, xbox & router. Plugged in headset on wired connection. Not sure about router.
still suffering from this been about a week now
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I am bothered with this aswell.
I can use my mic in partys, but in overwatch I can hear others talk but they cant hear me, I’ve checked everything even deleted overwatch and downloaded it again but nothing works.
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When I move the chat mixer full to CHAT (because I don’t want to hear the game through my headset) it fully shuts silent. Please help.
Blizzard can we get a good faith update on this? I feel like at minimum a weekly update is necessary to keep everyone accountable.
Just a reminder that this bug makes Overwatch virtually unplayable for solo queuing or for groups that don’t utilize party chat.
A workaround or reason as to why this is happening to some players but not all would be greatly appreciated.
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Thank you for your reports! Our team is working with our voice provider to locate the source and work on a fix for this issue, which is taking a bit longer than expected. We have not forgotten about this issue and we’ll provide updates when available!
Please keep in mind, this thread is for Xbox specifically. If you are experiencing this issue on a different platform such as PS4, Switch, or PC, please create your own thread.
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