Hey! Been playing this game for a month and my ping is always between 170 and 185 ms. Tried a few of google fixes but to no avail. Thanks for the help.
Hey Ohmirt,
I ran a report on your ISP, and it looks like all users of that same ISP have 150-200 latency. From there I expanded the search to the entire country the account is playing from, and found that most ISPs average between 90-110.
I cannot guarantee the ISP will be able to do much to change their latency, but we can take a look at an MTR test to see if there’s anything major happening in the connection that might need to be addressed.
Instructions for running an MTR test can be found here.
Please provide this as a screenshot of the test AFTER playing 1 game while having the high latency. Since our forums don’t support images we will need to use a third party image sharing website. Example:
imgur*com/abc123
Im not allowed to post hyperlinks here so I’ll copy the results int txt version. The game was in 171 ms. I also erased 4 lines because they included hyperlinks.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 390 | 390 | 0 | 0 | 36 | 0 |
| No response from host - 100 | 79 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 79 | 0 | 0 | 0 | 0 | 0 |
| 10.59.10.217 - 0 | 390 | 390 | 9 | 13 | 63 | 11 |
| 10.40.129.133 - 0 | 390 | 390 | 9 | 12 | 50 | 12 |
| 10.40.141.57 - 0 | 390 | 390 | 14 | 18 | 57 | 17 |
| 10.40.141.54 - 0 | 390 | 390 | 13 | 18 | 60 | 21 |
| 10.40.130.106 - 0 | 390 | 390 | 9 | 12 | 47 | 9 |
| 10.40.130.105 - 0 | 390 | 390 | 15 | 18 | 56 | 16 |
| 10.36.6.142 - 0 | 390 | 390 | 14 | 19 | 72 | 17 |
| 10.36.6.38 - 0 | 390 | 390 | 15 | 19 | 61 | 20 |
| 137.221.66.47 - 0 | 390 | 390 | 157 | 164 | 204 | 164 |
| 185.60.112.157 - 0 | 390 | 390 | 158 | 164 | 199 | 165 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Ohmirt,
Can we get the whole test? You can go ahead and copy paste this into your next post, and replace “WinMTR goes here” with your test.
~~~~
WinMTR goes here
~~~~
That said, these results look somewhat typical, assuming the links were after this line:
| 10.36.6.38 - 0 | 390 | 390 | 15 | 19 | 61 | 20 |
Hey again Ohmirt!
Looks like you deleted your post, but no worries, I was able to see the part I was missing. There’s a HUGE jump over the milano backbone. We’re gathering info on this now, and I’m changing the name of the thread to indicate the extent of our understanding of the issue right now.
If anybody else is having sudden increases of about 50-100 ms in the Turkey region, please post your winMTR here as well.