I made it to the top 15 in season two, but never got my rewards and icon for Top 500. I know there have been a lot of threads saying that it is missing since late OW1, and I’m trying to bring attention to this.
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There are no more sprays or player icons being given as competitive rewards. The top 500 icon as well as all the other competitive icons and sprays were only in OW1 and they’ve never been given in OW2 and probably never will. What you get now is a player title, as well as the competitive points. If you didn’t get the t500 icon in OW1, you’ll never get it.
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Seconding Melissa, unfortunately, Top 500 player icons and sprays are exclusive to Overwatch 1 and are no longer earnable. I’ve linked the post explaining the Top 500 icon situation here if you want to read about it: Competitive CTF Top 500 icon - #7 by Brigitte-11594. However, if you are experiencing other bugs regarding competitive, I’d encourage you to check out the competitive bugs megathread here: