Top 500 leaderboard bug

I’m gm4 support and have all necessary requirements to be in the top 500 leaderboard, yet I can’t get in, I see gm5 players in there and even have friends who are gm5 and be below me in the friends leaderboard yet I’m not in the global one and they are. This is all in the eu server.

Did anyone experience this bug? And if so how did you fixed it? Or what are some roundabout ways to fix it or go about in this situation?

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Yep, you are not alone, there are many of us affected, you can post in this thread too:
https://us.forums.blizzard.com/en/overwatch/t/account-not-showing-in-t500/725719

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Thank you for the reply, I will post in the the thread mentioned.

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