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This FAQ will answer some of these for you.

In short, if your console accounts are properly linked to your battle.net account you should be good to go.

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I’m also wondering how this is affected with multiple different consoles. My ps4 edition has different skins than my PC edition, in the end do I get both accounts skins or does one account take priority?

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I have a similar issue Adam, I have played Overwatch at first on my Xbox One, but when i migrated to PC, i had different skins. Recently i have only played on PC, so i have many more skins there. So, if i merge with my xbox account, will i lose the pc progression and skins ?

All of my progression is gone lol. Merging didn’t work

UPDATE: It finally worked. The account merge took some time but everything seems to be there.

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I didn’t use the qr code on overwatch 1 in the 3rd since the servers are shut down. I linked my Xbox to my battle net account but I do not have all the heros unlocked. Some skins are though. I’m so confused.

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Similar issue here. Played Overwatch on PS4, sold the console, bought the Watchpoint beta access, logged in today on OW2 and none of my stuff is showing up, including the dlc pack

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I also have a question, am I able to still merge my account since I never did it, when it was on Overwatch 1?

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I am not even seeing the option to merge when I log in on ps5. My account has been linked forever though. But no option to merge. And it is showing my pc progress that I barely played on instead of my pa4 progress. Really
Hope this is just a bug. I’m concerned since I’m not getting the merge pop up

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For some reason my overwatch 1 sent a QR code and I signed in to my blizzard and took my PC account and now my xbox overwatch 1 stuff is gone? I had just about every skin and now the thing says i have nothing. this isn’t permanent is it…

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long time player here, scanned the barcode that popped up and signed in and found that all of my cosmetics and credits from overwatch 1 didn’t carry over to overwatch 2 and have several heros locked. Any help would be appreciated

forgot to mention that I play on Xbox and had it connected to my battlenet account before the update.

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My entire account is wiped, all i have is the skins from the origins edition, and i cant even find out if it’s gone or if I messed something up, i gotta be honest, if i lose 5 years of progress/unlocks, I’m just too defeated to want to play this again, that was a lot of time and money that could just be gone, and i had no way of knowing it was even a danger.

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I 100% merged the account and I log in and find that all my progression and unlocks have been reset. I literally have nothing. Whats the status on this?

…and to be clear I owned Overwatch on Xbox and PC and it seems like my PC stuff transferred but none of my xbox stuff which was sync as recently as this past saturday

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I’m having a similar issue with linking my PSN to OW2 and not taking my OW1 progress (or skins), still visible on Overbuff., from my time playing on PS4 OW1.

My Playstation account is linked to my battle.net account and none of my progression was merged. I’m forced to play the game as a new player with no unlocks whatsoever. Can this be fixed?

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So im not the only one with the bug where my account was merged but no progression does it say u guys are in a queue tells u to close the game to merge the account really annoying

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No, you’re not the only one. Same issue here

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Dont tell me my stuff is gone, I had 15 golden guns, I didnt used the link in ow 1 butt my acc was merged with battle.net, i still play on ps4 Just downloaded ow 2 butt Nothing. Even if i klick on merge on ow 2 it doesnt do anything

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My Playstation 4 was linked to my account, but I don’t see any of my progress on my PS5; I only see my unlocks from the PC. Can this be fixed?

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Definitely not working, I’m fully linked Battlenet to Xbox… nothing is showing up.

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